1,700 Reviews of Tulsa Hyundai - Service Center
Overall good. Could be better on timing as it took longer than I was told. This resulted in missing out on alignment of tires. Could be better on timing as it took longer than I was told. This resulted in missing out on alignment of tires. More
Zero communication. Vehicle damage. Poor service. No car wash. Vehicle damage, every service. Service advisor ignores or forgets customer request for service. Vehicle damage. Poor service. No car wash. Vehicle damage, every service. Service advisor ignores or forgets customer request for service. More
My advisor was very friendly and knowledgeable. The waiting area was clean and accommodating. Unfortunately, my car could not be washed, but the floorboards were still vacuumed. The waiting area was clean and accommodating. Unfortunately, my car could not be washed, but the floorboards were still vacuumed. More
I’ve taken my GV80 Genesis to the Tulsa dealership for several services over the past 2 1/2 years. The advisors are incredibly friendly and knowledgeable. The quality of the (product/service) is always several services over the past 2 1/2 years. The advisors are incredibly friendly and knowledgeable. The quality of the (product/service) is always top notch exceeding my expectation. I highly recommend Genesis of Tulsa. Kasey and Gavin are remarkable. My vehicle is currently at the dealership. Gavin did a visual inspection on my vehicle and discussed with me my vehicles needs, clearly explained the possible necessary repairs and a preliminary estimate that has helped me decide about filing an insurance claim. Kasey prepared the paperwork. It could have been a stressful process, but she made it easy and stress free. More
Went in for warranty work, picked up 3 hours later with no work and close to $3000 in proposed services. Rediculous. no work and close to $3000 in proposed services. Rediculous. More
They need to learn what good customer service is. Under warranty, means just that, under warranty. Plus they were upselling like normal. Funny thing is one of the things that they said needed to be r Under warranty, means just that, under warranty. Plus they were upselling like normal. Funny thing is one of the things that they said needed to be replaced, was literally replaced the day before. I will never take my Hyundai back there. I will take it to Regional Hyundai across town. Would never recommend. More
Horrible on car loaner service , a rock hit windshield, my fault NO ACT OF NATURE! my fault NO ACT OF NATURE! More
Very pleasant experience. Stephen was awesome. He made me feel comfortable and was professional and friendly. At! Stephen was awesome. He made me feel comfortable and was professional and friendly. At! More
I would love to look forward to a service which can be a bit faster. bit faster. More
Steven was Friendly , communicated all necessary information. Good coffee and snacks. Vehicle was service was completed as requested. Michael MacKinney information. Good coffee and snacks. Vehicle was service was completed as requested. Michael MacKinney More