Tulsa Hyundai - Service Center

Brought my vehicle in for repairs. Choose the repairs I was quoted for. Repairs were completed, I paid, signed, and they brought my vehicle to me. I drove home and immediately noted th Choose the repairs I was quoted for. Repairs were completed, I paid, signed, and they brought my vehicle to me. I drove home and immediately noted the repair side looked different than the other side. Took pictures and contacted the service center. Two days later I got a text that says the technician overlooked that piece (there is an entire piece missing!) and I was told that specific piece wasn’t in the original quote and it would be another part, labor, tax cost. Ridiculous they “overlooked” an entire piece and sent me on my way with a piece missing, then want to claim it wasn’t part of the initial quote and charge me another $230 to fix their mistake. More

We ordered Genesis all-weather floor mats at the time we purchased the car. They said they would be there in 10 days to 2 weeks. We never got a call after 3 weeks that they had arrived. When we called they purchased the car. They said they would be there in 10 days to 2 weeks. We never got a call after 3 weeks that they had arrived. When we called they had ordered Weather Tech floor mats. We had to wait for the Genesis floor mats to be ordered. Then when we picked them up there was not a mat for the very back! More

Quick but didn't discuss the additional items that need to be addressed due to mileage on car. to be addressed due to mileage on car. More

My experience with them since I got my new Elantra in 2021 has been great! Even through their construction in adding Genesis. They have made we want to continue doing business with them for a number of r 2021 has been great! Even through their construction in adding Genesis. They have made we want to continue doing business with them for a number of reasons: Customer service, quality of work and just making me feel secure every time I leave. Everyone I have been in contact there has been phenomenal from the time you pull in, to the time you leave and it’s a good feeling to feel that u received great service and that not just one person but everyone there is impressionable, the sales representatives and even the mechanics that you only see briefly. I Appreciate All of You and Thank you!! More

Had great service! Got good information and reasonable rates. Would recommend them to a friend. Got good information and reasonable rates. Would recommend them to a friend. More

The greatest dealership I've ever dealt with. Sales and service department are 5 stars Sales and service department are 5 stars More

Very nice and up front about cost and expectations. Also nice enough to clean our other Hyundai while there. Also nice enough to clean our other Hyundai while there. More

Good service. Only issue is I was told cabin filter was getting dirty and would need replaced next time. Also I was told nothing wrong with battery terminals. Toda Only issue is I was told cabin filter was getting dirty and would need replaced next time. Also I was told nothing wrong with battery terminals. Today I got an email saying I rejected the service I was told wasn’t needed yet. A little bit confusing More

Very nice place to deal with very professional and on time with the Repair promise time with the Repair promise More

I took my car in for repairs following an accident. Service Rep James McKinnon was outstanding. He dealt directly with the insurance company and dealt with any discrepancies. He kept my apprised of the Service Rep James McKinnon was outstanding. He dealt directly with the insurance company and dealt with any discrepancies. He kept my apprised of the progress throughout the repair and responded to any of my concerns quickly. More