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Tulsa Hyundai - Service Center

Tulsa, OK

3.9
1,708 Reviews

1,708 Reviews of Tulsa Hyundai - Service Center

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May 22, 2024

They called me in for a recall service and then didn’t have the part to actually fix it. Over expensive “maintenance” and oil change. More

by byromscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Kalagher
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Tulsa Hyundai responded

We're sincerely sorry for the inconvenience and frustration due to the part no being available, Byromscott. We understand how disappointing that must have been. We aim to provide transparent and fair pricing for all our services, and it's concerning to hear that you found the maintenance and oil change to be overpriced. Your feedback is valuable, and I assure you that we'll take steps to improve our processes and communication to prevent similar issues in the future.

May 22, 2024

They fixed my car and I'm very satisfied so far. I have another recall and I really don't want to have to bring it back. More

by ursexy41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Tulsa Hyundai responded

Thank you, ursexy41! We're glad to hear that your car has been fixed to your satisfaction. We understand your reluctance to return for another recall, but rest assured, we're committed to addressing any issues promptly and efficiently. If you have any concerns or need assistance in the future, please don't hesitate to reach out.

May 17, 2024

Service went well and Joseph was very helpful and kept me informed. Remodeled facility is very nice. More

by SLEDGEBA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Daniels
May 17, 2024 -

Tulsa Hyundai responded

Thank you for your feedback! We're glad to hear that Joseph provided helpful service and kept you informed. We're also pleased you like our remodeled facility. We appreciate your support and look forward to serving you again!

May 17, 2024

Clean and friendly. Good location. Decent selection. Difficult to get a loaner car. Tucson vehicle is nice. More

by trezell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No longer at this location
May 21, 2024 -

Tulsa Hyundai responded

Thanks for your feedback, Trezell! We're glad to hear you found our dealership clean, friendly, and conveniently located with a decent selection. We'll take note of your experience with loaner cars for improvement. Enjoy your Tucson vehicle!

May 16, 2024

Went in for new brakes, new tires, and oil change. Broke my 2022 tucson brakes on the rack. Told me they didnt have a car for me to drive. Ultimatley gave me an electric to drive which takes 1.75 hour More

by Thomas Cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua
May 20, 2024 -

Tulsa Hyundai responded

Thomas, we apologize for the delay in parts for your brakes and that you found the electric loaner vehicle to be a challenge. We appreciate your feedback and will share this with our GM as they consider loaner vehicles going forward. Please feel free to contact me at 918-995-2587. Thank you, Frank Seitz

May 14, 2024

I bought my daughter a car at a used dealership and a week later the engine locked up. Had it towed to Hyundai when I couldn’t figure out what could be wrong with it. Gavin had Hyundai cover the engine o More

by Josh Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Kalagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Tulsa Hyundai responded

Thank you, Josh Jones! We're glad to hear Gavin provided exceptional service and exceeded your expectations. It's wonderful to know your experience was a 10/10. We look forward to serving you again!

May 12, 2024

She kept me informed throughout the process and they were quick to get my car in and diagnosed More

by hfc93hud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Tulsa Hyundai responded

Thank you, Hfc93hud! We're glad to hear that you were kept informed throughout the process and that we could quickly diagnose your car. Your satisfaction and trust mean a lot to us!

May 11, 2024

I received great service and the facility was super clean! I traveled from Arkansas to get the car service More

by NURSEKLW72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Tulsa Hyundai responded

Thank you, Nurseklw72! We're thrilled to hear that you received great service and found our facility super clean, even after traveling from Arkansas. Your satisfaction is our priority, and we're grateful for your feedback!

May 08, 2024

David Brock Was awesome thanks for checking on me fifteen stars thanks keep it up More

by LMOORE130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David brock
May 08, 2024 -

Tulsa Hyundai responded

Thank you for your glowing feedback about David! We're thrilled to hear that he provided you with awesome service. We'll be sure to pass on your kind words to him. If you need anything else, feel free to reach out!

May 02, 2024

I came in with a leak and they took the time to thoroughly check out my vehicle finding that the rear differential was leaking. They ordered the part and it was repaired within a week. More

by dschro81
Recommend Dealer
Yes
Employees Worked With
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m not sure which service personnel worked on my car but everyone was great
May 03, 2024 -

Tulsa Hyundai responded

Thank you for sharing your experience, dschro81! We're glad we could thoroughly address the issue with your vehicle and get it repaired promptly. If you have any further concerns or need assistance in the future, feel free to reach out.

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