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Tulsa Hyundai - Service Center

Tulsa, OK

4.0
1,712 Reviews
Call Service Center (918) 558-1916

1,712 Reviews of Tulsa Hyundai - Service Center

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January 10, 2025

Whenever I see Kasey she always greets you with a smile! I worked at a luxury vehicle dealership for almost 2 decades after the military, so I u understand how important her job is. Kasey is a.good blend of More

by VICJR0301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GARY RUTH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Seitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Kalagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Grayson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Tulsa Hyundai responded

Thank you for your kind words! We're thrilled to hear that Kasey made such a positive impression. Her professionalism and friendly demeanor truly make her an asset to our team. We'll be sure to share your feedback with her!

January 10, 2025

We took out Tucson in for a recall. The loaner we requested took an extra 3 weeks and I still had to call back. The service part was fine. I don't understand why it was so hard to More

by JLWQUAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Grayson III
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Tulsa Hyundai responded

Thank you for your feedback, JLWQUAH. We're glad the service was completed to your satisfaction, but we apologize for the delay in providing your loaner vehicle. We understand how frustrating this must have been and appreciate your patience throughout the process. We'll take your comments into account as we work to improve our service.

January 09, 2025

The dealer is really great with notices and communication. Also I really like getting my car washed More

by kitty.morel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Tulsa Hyundai responded

Thank you, Kitty! We're happy to hear you appreciate our communication and the car wash. We’re always here to keep your experience great!

January 09, 2025

Steven was very knowledgeable and was able to answer all of our questions and he was very understanding. You need more workers like him. Straight, to the point and knowledgeable More

by KOMMINION89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Browder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Tulsa Hyundai responded

Thank you for your feedback! We're glad to hear Steven made such a positive impact with his knowledge and straightforward approach. We’ll be sure to pass along your compliments!

January 06, 2025

Always a pleasant experience, clean and well presented and all employees very engaging and polite! More

by WKAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Wasson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Tulsa Hyundai responded

Thank you, WKAMP! We're thrilled to hear you consistently have a pleasant experience with us. Your kind words mean a lot, and we appreciate your support. See you next time! 😊🚗

January 04, 2025

The service department seems to know little about my EV and cannot seem to keep the records straight regarding my service and recall activity. More

by joemamaok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Barham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Quinton
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Jan 09, 2025 -

Tulsa Hyundai responded

**Dear joemamaok,** We sincerely apologize for the confusion and lack of expertise you’ve experienced with our service department regarding your EV. We’re committed to improving our processes and ensuring your service and recall needs are handled accurately moving forward.

January 04, 2025

Kasey's followup was excellent. The fact my brand new car had a major issue that they couldn't handle promptly is another issue. More

by jbmoore43
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kasey Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Tulsa Hyundai responded

We sincerely apologize for the major issue with your brand new car and for not being able to resolve it promptly. We will work hard to address the issue as quickly as possible and ensure your experience moving forward is much smoother. Thank you for your understanding.

January 04, 2025

Overall great experience with all personnel and departments at Tulsa Hyundai. I would recommend any friends or family to purchase a vehicle here. More

by kdflint
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karem Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Grayson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Tulsa Hyundai responded

Thank you, kdflint! We're so glad to hear you had a great experience with everyone at Tulsa Hyundai. Your recommendation means a lot to us!

January 03, 2025

Great Waiting Area, nice place to send your wait time. My daughter enjoyed the coffee machine. More

by fjpaloma1r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 03, 2025 -

Tulsa Hyundai responded

Thank you for your kind words! We're glad you and your daughter enjoyed the waiting area and the coffee machine. We look forward to seeing you again! 😊

January 03, 2025

I'm very pleased with the Tulsa Hyundai service dept My 2023 Ioniq 5 is one of those that needs the ICCU unit replaced. This part is back ordered and can be several weeks before it gets installed. Tulsa More

by gparbst
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 06, 2025 -

Tulsa Hyundai responded

Thank you, gparbst! We're glad to hear you've had such a great experience with Tulsa Hyundai's service team. We appreciate your patience as we work to replace the ICCU unit, and we're happy the Tucson rental is helping in the meantime. Let us know if you need anything else!

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