Tulsa Hyundai
Tulsa, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
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Tulsa Hyundai is really good at selling you a car but their follow-up on warranty requests or service items is atrocious. They act like they can’t be bothered and that you are wasting their time. It gets their follow-up on warranty requests or service items is atrocious. They act like they can’t be bothered and that you are wasting their time. It gets even worse when they try and upsell you and you politely decline. At that point you no longer matter to them. I’ve had my Palisade for about a year and I tried for months to get them to correct the half-xxx installed door guard film. I kept getting passed around and pushed back to my sales guy, who did nothing to correct the issue. Also, they offer engines for life, which sounds like a good thing, but they neglect to tell you that involves purchasing an oil change additive through them every time you get your oil changed. This forces you to take your car to them for oil changes, which are outrageously overpriced, just so you can make sure and pay even more for the additive so you can at least get the promised engines for life guarantee. As much as I love my car, I would never recommend anyone to go to Tulsa Hyundai unless they can somehow get their act together and stop treating customers like a random number. I would really like getting my requests fixed but at this point, I doubt it will ever happen. More
The only thing missing are actual signs directing you where to go from the entrances to get to the service area. It was incredibly frustrating driving around and around and having to back out of areas t where to go from the entrances to get to the service area. It was incredibly frustrating driving around and around and having to back out of areas that you can't drive through. Once I was finally able to actually find the service entrance, Kasey got me checked in and explained the whole process completely. I got emails/texts directing me to a website giving me a breakdown of suggested services and was able to quickly get ahold of Kasey to discuss options and pricing. Service was complete fairly quickly and was able to pick up the same day. Very happy with everything except figuring out where to go. More
Did not complete all required interval maintenance on my vehicle. Did not start on time or finish on time. vehicle. Did not start on time or finish on time. More
I should of had a free oil change. I have under 36000 miles. I was charged for it. The website on complmitary 3 years another about how many oil changes in 3 yrs. Not happy I have under 36000 miles. I was charged for it. The website on complmitary 3 years another about how many oil changes in 3 yrs. Not happy More
We came in, and traded our car in. Things went well until we filled the car up and it started leaking fuel on the ground. After letting Jacob and the dealership know, they were helpful Things went well until we filled the car up and it started leaking fuel on the ground. After letting Jacob and the dealership know, they were helpful in getting the issue addressed and repaired. They were accommodating through the entire process. More
There was a young man on the staff that wore has pants low/sagging… I thought that was very unprofessional. low/sagging… I thought that was very unprofessional. More