TruWorth Auto - Carmel, IN

Great way to do business The thing I like most and was most reassuring to me was the website TruWorth uses to establish selling prices based on the market activity of similar The thing I like most and was most reassuring to me was the website TruWorth uses to establish selling prices based on the market activity of similar (almost exact) cars that have actually sold in Indiana and the Midwest. It shows you precisely how good your price is and how motivated they are to help you get a good deal. I also loved that they have mechanics under employ and check the cars out before the sale, telling you exactly what they have done to get the car ready and to inform you of the current conditions of parts that wear out over time, like brakes. My last 2 cars were purchased from individuals, and both needed major repairs pretty much right away. I could not afford that with this car, so the mechanical report card was a great help. Robert LaSalle was very thorough and prompt with all correspondence. Unfortunately, he was sick the day I purchased, but Chris and Big Nick jumped in and helped the deal go smoothly. A very positive experience, and I will return in the future. More

Sold a car to them as part of the shares program. Pros: Gave me a fair price for my vehicle Cons: The sales team took two months to send me the equity check for my vehicle. They did not remain in c Pros: Gave me a fair price for my vehicle Cons: The sales team took two months to send me the equity check for my vehicle. They did not remain in contact with me during the process which required me calling multiple times as they did not return my call or all me back when they could answer my questions as promised. Additionally, they did not tell me that they sold my vehicle and owed me for my share of the profit. If you opt to sell your vehicle to them to have them sell, I highly recommend being very engaged and checking in on them once a week. More

Very friendly, they are there to help you They had the car pulled up front when I got ther. Looked it over asked to drive it he said yes came back to the dealership and told him what I wanted They had the car pulled up front when I got ther. Looked it over asked to drive it he said yes came back to the dealership and told him what I wanted the car for and he said shouldn't be a problem. They got the car for the best deal I've had anywhere great Apr great warrenty great people. The whole process took about an hour from when I should up till I was driving thecar home. More

Quick and Easy Went in to sell my 2011 Honda Odyssey, they worked with me on price , and I walked out with a check in 30 Minutes quick and easy !!! Went in to sell my 2011 Honda Odyssey, they worked with me on price , and I walked out with a check in 30 Minutes quick and easy !!! More

Excellent personalized Customer Service!! All of my questions and concerns answered HONESTLY,....from Scott Thurber(Certified Appraiser) on the sales floor to the MGMT team(never condescending All of my questions and concerns answered HONESTLY,....from Scott Thurber(Certified Appraiser) on the sales floor to the MGMT team(never condescending nor disrespectful)! Thank You. More

Thank you, TruWorth! My husband and I recently purchased a Honda Fit Sport from TruWorth. All of the guys there were very helpful without being pushy. We visited several My husband and I recently purchased a Honda Fit Sport from TruWorth. All of the guys there were very helpful without being pushy. We visited several dealerships in the area, but when with TruWorth based on price, having exactly what we wanted, and awesome customer service. More

Very nice customer Service Great price for used cars compared to others. Very nice customer Service. Good trade value for your current car. I will sure recommend everyone. Thank Great price for used cars compared to others. Very nice customer Service. Good trade value for your current car. I will sure recommend everyone. Thanks More

The best to sell to I sold my car to TruWorth Auto and I received what it was worth and the check was good that day. My vehicle was in the shares program and when it sold I sold my car to TruWorth Auto and I received what it was worth and the check was good that day. My vehicle was in the shares program and when it sold I got another check from the profits of the sale. I would return to purchase a vehicle if and when I need one. More

A better buying experience The sales staff was extremely polite, professional and courteous. They answered all of our questions and treated us like they have know us for years The sales staff was extremely polite, professional and courteous. They answered all of our questions and treated us like they have know us for years. More

Jeep Wrangler Lassoed at TruWorth The easiest buying experience in 30 years. They stood behind their promises on the "we owe". I will buy there again and recommend them highly. The easiest buying experience in 30 years. They stood behind their promises on the "we owe". I will buy there again and recommend them highly. More