TruWorth Auto - Carmel, IN

Wonderful experience Let me start by saying that I am absolutely astounded by the service I received today. I contacted them while they were closed inquiring about a car. Let me start by saying that I am absolutely astounded by the service I received today. I contacted them while they were closed inquiring about a car. A few minutes I received an automated reply that Chris would contact me when they opened again the morning. As I work during the day I replied to let him know that it would be best to email me. In the morning I received an email from Chris letting me know that my car was available and We set up a time to come in. I really appreciated the fact that he honored my wishes to correspond via email as I have dealt with places before that didn't honor that request and it was extremely frustrating. I then went to the dealership, test drove the car and promptly fell in love with it. As I completed most of the paperwork during the day via email I wasn't there more than an hour signing paperwork and waiting. Chip and Chris were an absolute pleasure to work with and I can't think of anywhere else I would want to purchase another car from. They really take the hassle out of car buying. Thank you so much to the TruWorth team! I look forward to future business with you all. More

No pressure+Professional+Knowledgeable=Mike Pautsch Mike was delightful to work with! Would recommend him without hesitation! I purchased a Lincoln MKT early in May 2016 from Mike. I loved everything ab Mike was delightful to work with! Would recommend him without hesitation! I purchased a Lincoln MKT early in May 2016 from Mike. I loved everything about that vehicle...for the 10 days that I had it! It was stolen out of my driveway just 10 days after driving it away from TruWorth!. I started the same process all over again with Mike but under a bit of stress this time. Mike's calm demeanor and genuine character diffused the situation and made buying another new car an enjoyable situation! The entire staff we had contact with at TruWorth was pleasant and ready to help! More

Wonderful Experience I was in the process of just looking for a car and doing research when I came across Truworth auto just down the street from where I live. My husband I was in the process of just looking for a car and doing research when I came across Truworth auto just down the street from where I live. My husband and I went to the lot just to look around and see what was out there, expecting to fight off salesmen if coarse. When we got there a Salesmen named Joe approached us and was very helpful without being pushy. Joe showed us around let us know that all prices were set to sale. Which is totally true. He also told us that he wasn't on commission so it's up to us what we wanted to spend. That news took us by surprise. It also relaxed us and we told Joe what we were looking for and what the monthly payments we were comfortable with. It was smooth sailing from there. After about 2 hours test driving different cars and paperwork, we walked out with a car, which was unexpected since we were supposed to be just looking. The Truworth Auto team made buying a car a wonderful and exciting experience. More

Quick and easy I knew exactly what I wanted and could afford. Joe Fontan was a great help and listened to my needs. Very straight forward with all the facts and info I knew exactly what I wanted and could afford. Joe Fontan was a great help and listened to my needs. Very straight forward with all the facts and information. Very personable and professional. If you are looking for a vehicle to buy or sell this is the place to start. No pressure, no hassle. I was in and out in a short amount of time and driving the car I was looking for. More

I loved it I loved how friendly everyone was. Even the people who weren't helping me would come check and ask if I needed anything. No one forced or pushed me in I loved how friendly everyone was. Even the people who weren't helping me would come check and ask if I needed anything. No one forced or pushed me into another vehicle so I felt comfortable on making my own decision. More

Great car buying experience!! I had emailed this dealership and received a very prompt response from an actual individual not an automated system. We were on a tight schedule and w I had emailed this dealership and received a very prompt response from an actual individual not an automated system. We were on a tight schedule and when we made the decision to buy this vehicle the team at Truworth was very fast and got us out the door sooner than expected. Joe Fontan is an easy to talk to and honest person.would definitely recommend this dealership to someone looking for a nice late model vehicle. More

Premium Used Dealer (Without The Premium Price) Had a great experience, I was buying a 4Runner out of the state and had a 5 hour drive to get to Indianapolis. Mike had the vehicle washed and ready f Had a great experience, I was buying a 4Runner out of the state and had a 5 hour drive to get to Indianapolis. Mike had the vehicle washed and ready for me right when I pulled up. He gave me plenty of time on the test drive and time to look it over. I was done and on my way back home in less than an hour and a half. There was a small issue with the paperwork but it was all worked out in a short phone call and they overnighted it to me. Great overall experience, prices are not negotiable but fair, I would recommend TruWorth to anyone looking for a great used car buying experience! More

Best Alternative to "big" Dealerships. All employees were very professional. Sales folks only were only about 5% pressure that is normally experienced at dealerships. There was excellent ve All employees were very professional. Sales folks only were only about 5% pressure that is normally experienced at dealerships. There was excellent vehicle preparations. They took responsibility for any issues(mechanical) experienced upon leaving. All maintenance, administrative, and financial needs were taken care of in a very timely manner. More

Awesome Robert and Chip were awesome! Very helpful and the whole process took less than an hour! My family and I love our new car and will definitely recomm Robert and Chip were awesome! Very helpful and the whole process took less than an hour! My family and I love our new car and will definitely recommend TruWorth because of the ease and convenience! More

Easy going hassle free experience Truworth auto was a great dealership to work with on purchasing a vehicle. The staff was very knowledgeable and truthful about the vehicle I was inter Truworth auto was a great dealership to work with on purchasing a vehicle. The staff was very knowledgeable and truthful about the vehicle I was interested in and helped me find excellent financing. It was an overall enjoyable car buying experience. More