Troy Honda

2016 Honda HR-V & Purchase Experience Just received my new 2016 Honda HR-V from Troy Honda. The salesman, Michael Smith, was great to deal with; courteous, responsive & pleasant personali Just received my new 2016 Honda HR-V from Troy Honda. The salesman, Michael Smith, was great to deal with; courteous, responsive & pleasant personality. I've recently recommended both Michael & the HR-V to close friend... More

Pleasant, professional, strong product knowledge I have no experience with the service department, other than new car prep which was thorough & performed in a timely manner. The sales person was fri I have no experience with the service department, other than new car prep which was thorough & performed in a timely manner. The sales person was friendly, reserved, & totally satisfactory. More

Complete Service I purchased my Honda Pilot last December. It was used by certified. I dropped it off for three things. 1) the alarm was going off on itself, 2) the s I purchased my Honda Pilot last December. It was used by certified. I dropped it off for three things. 1) the alarm was going off on itself, 2) the sun roof had a seal which was loose and 3) the windshield had a trim piece which came loose and I put drops of silicone to keep it in place. Bob wrote all three items on my paper work. I picked it up a day later at 5:30. The first two items were done, but nothing about the trim on the wondshield. I asked Bob, who wrote it up. His answer was someone named Rob was gone and I could call him tomorrow. I would have expected someone at the dealership could have answere my question about the trim or they should have offereed to follow up and call me. That is customer service. More

Service provided I would like to state that the service provided on my last visit was very rewarding. Not alone was the work done in a timely manner, Brian helped me I would like to state that the service provided on my last visit was very rewarding. Not alone was the work done in a timely manner, Brian helped me out with the services that were most important, which saved some cost. More

2014 Honda CR-Z Service Review Honest, fair, and prompt service was always rendered me as a waiting customer. The staff is proactive on filter and fluid checks with every oil change Honest, fair, and prompt service was always rendered me as a waiting customer. The staff is proactive on filter and fluid checks with every oil change. Oh yes, there are others that can do oil changes and regular maintenance for less. But, if you want it done right the first time, then Troy Honda is where you want to be. I've been a devoted customer for the past 7 years! More

2014 Honda CR-Z EX Purchase Review EXCELLENT services were rendered over the years on a well-driven, very reliable 2006 Civic Coupe (170k miles) which was used as a trade-in toward the EXCELLENT services were rendered over the years on a well-driven, very reliable 2006 Civic Coupe (170k miles) which was used as a trade-in toward the purchase of a new 2014 CR-Z EX. In addition to the base package, several upgrade options were installed. This included a SiriusXM receiver. All options were flawlessly installed and working. From my experience, the sales and service staff are extremely qualified on new car prep and delivery. Thanks again Tory Honda for the extra care it took to install all these options. The car is a joy to own and drive. Honda Engineering has come a long way in delivering a hi-end, performance package with this Hybrid. The ride and road handling are very impressive. There is no under-steer during hi-speed turns. The car literally "hugs" the road. The inside is literally sound-proof under different road conditions. Although small for its size, I feel safer in this car than my old Civic (would you believe). More

Honest and Friendly I really appreciate the honesty, from the time I called to make my appointment to the discussions about my service. Brian was straightforward with me I really appreciate the honesty, from the time I called to make my appointment to the discussions about my service. Brian was straightforward with me the moment he picked up the call to discuss the best time for me to bring in my car. I wanted them to have the time to really look at it, and he made sure my appointment timing would meet that need. They took time to find the problems and communicated thoroughly and in a timely manner about the needed repairs. The price was appropriate and the work was done when they said it would be. All in all, a really great experience. My old Honda is a great car and it is staying a great car because I get great service at the dealer, honest and friendly service. Thanks again and see you for that next oil change! More

Oil leaks! I always take my Honda Element to the dealer. I recently moved from Toledo to Berkley and this was another great service experience. Rich gave me a cl I always take my Honda Element to the dealer. I recently moved from Toledo to Berkley and this was another great service experience. Rich gave me a clear estimate up front with a plan of action for my oil leak and brake issues. The work was completed quickly and Rich threw in a discount coupon to ease the pain. More

Honda service experience It is nice to have your vehicle serviced at Honda dealerships since its services speaks itself for its loyal competent dedicated staff inclined t It is nice to have your vehicle serviced at Honda dealerships since its services speaks itself for its loyal competent dedicated staff inclined to give best experience to the customer of the world class service . More

Fast, efficient service and John got me into a new lease with a better monthly rate and put me into a magnificent Civic. Excellent job by John Yost, I would hightly recommend him. with a better monthly rate and put me into a magnificent Civic. Excellent job by John Yost, I would hightly recommend him. More