Trophy Nissan - Service Center
Mesquite, TX
807 Reviews of Trophy Nissan - Service Center
Great customer service My service experience was awesome. I came for an oil change but because my service person was so helpful I was able get get other needed service done My service experience was awesome. I came for an oil change but because my service person was so helpful I was able get get other needed service done on my vehicle. He was very knowledgeable and helpful with explaining programs that would allow me to get the service done without me having to put a financial burden on my pocket. More
Outstanding Service and Sales Departments I was dropping off my 2016 Maxima to get a sensor looked at and was so impressed by the courtesy and efficiency of the service department- especially I was dropping off my 2016 Maxima to get a sensor looked at and was so impressed by the courtesy and efficiency of the service department- especially Justin Hulen-that I went over to the sales department to see if they had any good deals on their latest Maximas. I met Brandon Dueitt who did a great job of recognizing my needs for a car and put me in exactly what I wanted. I thought the negotiation period was handled in about the right amount of time and I was given clear computer generated numbers to help along the process. In finance I was treated to not only respect, but also fairness by Natalie Garcia as we went over the fine points of the deal. I also want commend Manager Kyle Krause and General Manager Jennifer Carrol-your work made this deal materialize. You all worked hard with me to get me in a brand new Maxima and I will never forget you. In fact, I will see you soon as you have earned my business! Is summary, I have 2 words for you: thank you! From service to sales to finance to the manager level to the general manager level, you showed me respect and courtesy. It was a total team effort that produced a brand new Maxima in my garage. More
5k service Top notch service. Always happy with the service. The staff is always friendly and attentive. I even had a small scratch on my door that was really Top notch service. Always happy with the service. The staff is always friendly and attentive. I even had a small scratch on my door that was really bothering me and my serviceman fixed it as well! More
Awesome I would Recommend Trophy Nissan to anyone they are the best and Jeff Bulter u are awesome and will be coming back for service again I would Recommend Trophy Nissan to anyone they are the best and Jeff Bulter u are awesome and will be coming back for service again More
oil change and coolant service The work is completed on time and done right. Dakota Davidson is my service tech. He is cordial, knowlegable, proficient, and keeps me informed. He The work is completed on time and done right. Dakota Davidson is my service tech. He is cordial, knowlegable, proficient, and keeps me informed. He seems really interested in solving my problems. More
Very helpful without being high pressure! Very helpful and knowledgeable without being high pressure. Staff is always friendly. Dakota has helped me make the best choices for my vehicle an Very helpful and knowledgeable without being high pressure. Staff is always friendly. Dakota has helped me make the best choices for my vehicle and my budget. More
Good job Good customer service , fast and friendly would definitely come again. Always a pleasure coming to this location. would recommend to friends and fami Good customer service , fast and friendly would definitely come again. Always a pleasure coming to this location. would recommend to friends and family for sure More
Donald does an awesome job helping his customers. They treat us with the upmost respect and we have nothing but good to say about Nissan. We will continue to do business with Nissan. They treat us with the upmost respect and we have nothing but good to say about Nissan. We will continue to do business with Nissan. More
I had to buy a new car. I had great experience in buying my new car, I had time to test drive two cars that I liked, awesome !!! experience driving the cars I had great experience in buying my new car, I had time to test drive two cars that I liked, awesome !!! experience driving the cars. More
Recall I have dealt with trophy Nissan for over 20 years and would not go to anybody else they are wonderful. We have a great service advisor Danny that alw I have dealt with trophy Nissan for over 20 years and would not go to anybody else they are wonderful. We have a great service advisor Danny that always takes care of us. More