
Troncalli Subaru
Cumming, GA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Online treasure hunt I fell in love with the Outack on my first test drive. Then went online to explore locations and prices. I met Stephanie Culver at Troncalli and the I fell in love with the Outack on my first test drive. Then went online to explore locations and prices. I met Stephanie Culver at Troncalli and the rest was fun. They had the perfect vehicle on order and the anticipation made the reality that much better. Also, was impressed with the training program that prepares sales force on the many features of the wagon. Friendliness and expertise sold me! More
My Second Forester from Troncalli I just purchased my second Forester from Troncalli. Kevin Slatton was extremely knowledgable and helpful as I test drove the 2015 Touring. He and th I just purchased my second Forester from Troncalli. Kevin Slatton was extremely knowledgable and helpful as I test drove the 2015 Touring. He and the Sales Manager went the second mile in locating the exact color my wife and I wanted. I picked up the new car this morning. All of the purchase documents were ready to go; the entire transaction was handled very professionally and efficiently. I couldn't be more pleased. More
In and out in less than 2 hours! I had a great experience with Kevin and Mike purchasing my new Subaru Forester. Kevin was extremely helpful, and it was by far the best car buying exp I had a great experience with Kevin and Mike purchasing my new Subaru Forester. Kevin was extremely helpful, and it was by far the best car buying experience I've ever had. I had the vehicle picked out, we had discussed pricing and financing ahead of time, and I was in and out in less than 2 hours- including a test drive. And there were no surprises. I would recommend Troncalli to anyone looking for a great car and great customer service. More
HORRIBLE CUSTOMER SERVICE I did not have the time to visit this dealer in person because I live 2 hours away so I applied for financing online. They were quick to send my infor I did not have the time to visit this dealer in person because I live 2 hours away so I applied for financing online. They were quick to send my information out to lenders but have yet to call me! It has been one week and still nothing! I had to call in and check on my application and each time I was passed off to someone new! At one point I spoke to someone who said they had some denials (common when buying a car as we all know) but when I asked for what reasons or if we could request a counter offer I was cut off quickly and told the lenders will send me a letter. Duh! that is a given but I have the right to know what is going on and instead was dismissed and continue to be dismissed. After being fed up with all of this I called to speak with the owner and was told he is permanently unavailable then was forwarded to the general manager whom has yet to return my call! All in all I would not recommend this dealer to anyone because of the HORRIBLE CUSTOMER SERVICE! More
Don't respond When we bought our car the Troncalli sent in the wrong information for the title. I had to go into the dealership to get this corrected. I have repe When we bought our car the Troncalli sent in the wrong information for the title. I had to go into the dealership to get this corrected. I have repeatedly called to get updates and no calls have been returned, More
45,000 Service On a Monday, I scheduled my 2013 Subaru Forester for a 45K service for Friday. When I arrived, they were unable to find my reservation in their compu On a Monday, I scheduled my 2013 Subaru Forester for a 45K service for Friday. When I arrived, they were unable to find my reservation in their computer system, although I had received a confirmation email. No problem. Tim was very accommodating and took my information and keys. When I returned at 5 pm, the car was ready with all that a 45K service entails. I only know this because it said so on the service ticket. I wish they would break down exactly what they have done, such as changing the cabin filter, checking the various fluids and functions that the service recommends. Also, there is supposed to be a complimentary wash, which mine did not get. I still am pleased with the dealership and the friendly atmosphere of everyone there. My complaints are trivial and the car has run great since I purchased it, some 2 years ago. More
Professional Service in a small town Kevin Slatton was professional and extremely knowledgeable during our experience. We were well treated and looked after. I would use Troncalli agai Kevin Slatton was professional and extremely knowledgeable during our experience. We were well treated and looked after. I would use Troncalli again and would certainly recommend them. More
Best Car Dealer Experience Ever After 40 years if buying cars, I have found a no hassle, friendly dealer. Troncalli Subaru in Cummings sold me a great car at a great price and the e After 40 years if buying cars, I have found a no hassle, friendly dealer. Troncalli Subaru in Cummings sold me a great car at a great price and the entire procedure was hassle-free. The salesperson and manager were friendly and helpful and offered me a reasonable price for my trade in. For a very GOOD car buying experience, call these guys. More
Top Notch Dealership Everyone I dealt with at the dealership was professional and friendly. I can't think of one thing they could have done better. No pressure, polite, ho Everyone I dealt with at the dealership was professional and friendly. I can't think of one thing they could have done better. No pressure, polite, honest... everything you would want in a dealership. I'll certainly be back when it is time to buy again. More
A Very Pleasant Experience I'd been a Honda guy for the last 15 years, but when it came time to retire the old car, I decided on an Outback. I decided on Troncalli Subaru based I'd been a Honda guy for the last 15 years, but when it came time to retire the old car, I decided on an Outback. I decided on Troncalli Subaru based on reviews. I am SO glad I did! From start to finish, the experience was truly exceptional. Stephanie Culver and Mike Barrow were a dream to work with. Stephanie couldn't have been less "salesman" and was as excited about my purchase as I was. Mike gave me straight answers; no BS. This type of service was completely the opposite of previous car-buying experiences. I would highly recommend Troncalli to anyone in the market to buy a car. You will not be disappointed! More