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Troncalli Subaru

Cumming, GA

Overview
Employees
Reviews
Vehicles
4.6
352 Reviews
Thanks for considering Troncalli. For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
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820 Atlanta Highway

Cumming, GA

30040

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Showing 352 reviews

March 07, 2024

I brought my Crosstrek in for routine oil change service and check over on Monday. We used the express service. Trevor took great care of my car. We got out in less tan an hour. Good service. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor, service
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Mar 12, 2024 -

Troncalli Subaru responded

Hi Jim, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

Helpful
February 14, 2024

Awesome group with the customer at heart! We were greeted immediately and within 1 1/2 hours we left in my dream vehicle! Thank you Amy for taking care of us and my wishes!!! More

by jcha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judson Attaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Comstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Troncalli Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
February 12, 2024

Does not follow thru on promises and basic vehicle problems discovered during first week of ownership. See GOOGLE REVIEW for complete details. Salesman was great but once the sale is done other depart More

by scootercono
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curtis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Troncalli Subaru responded

Hello, that is not what we like to hear. We would welcome the chance to discuss it with you. Please email Jennifer Cope at jtcope@troncalli.com with your best contact information.

Helpful
January 23, 2024

From the moment I entered Troncolli Subaru, I felt welcomed and at ease with the car-purchasing experience. The entire team greeted me with genuine smiles and were professional, attentive, knowledgeab More

by namurban
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judson Attaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Comstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Troncalli Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Helpful
January 17, 2024

Curtis is a very nice person. He makes the whole process very quick and easy. More

by Nathan L Ding
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Troncalli Subaru responded

Hi Nathan, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
January 17, 2024

OUTSTANDING SALESPERSON, THANK YOU CURTIS. This is a person that listens as strives to work with the customer. More

by scootercono
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Troncalli Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 19, 2024 -

scootercono responded

Everyone that i came in contact with was extremely nice and friendly. Outstanding customer care! Thank you!

Helpful
December 23, 2023

Curtis was really helpful and very knowledgeable and clear on the vehicle we were interested in. More

by mateo.villalobos214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 25, 2023 -

Troncalli Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
December 16, 2023

Extremely professional. Extremely helpful. Made the whole process feel smooth and relaxed. Would highly recommend More

by TaylorMissroon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Troncalli Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Helpful
December 09, 2023

Curtis made us feel very comfortable during our time of buying our new Outback. I highly recommend using him when you visit Trocalli. More

by Pfechols66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay
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Dec 11, 2023 -

Troncalli Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Troncalli Subaru. Our team is available should you require any extra help.

Helpful
December 04, 2023

Curtis was very knowledgeable and patient. I like your cars- just didn't find the perfect one for me. Your dealership and salesmen are very professional. More

by suezmelb2
Recommend Dealer
Yes
Employees Worked With
Curtis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Troncalli Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

Helpful
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