
Troncalli Subaru
Cumming, GA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Never stops working I didn't buy a car from him, but I went in one time and talked to him and he took down what I wanted and my information and then 6 months after talkin I didn't buy a car from him, but I went in one time and talked to him and he took down what I wanted and my information and then 6 months after talking to me in person, called to check in because he'd been looking the whole time for me and finally found a car, had I not found something in those six months, I would have walked in and bought it, but this man kept searching well after what I thought he would, above and beyond describes this man More
Fantastic Buying Experience I would highly recommend Troncalli Subaru and especially Subaru Bob. The whole buying experience was seamless and was very positive. I only wish tha I would highly recommend Troncalli Subaru and especially Subaru Bob. The whole buying experience was seamless and was very positive. I only wish that I bought my Outback sooner! Thanks Bob! More
Welcome to the Family! "Subaru Bob" is the man to see! I purchased a 2017 Crosstrek and could not be more pleased! With a shake of the hand and a, "welcome to the family!" I "Subaru Bob" is the man to see! I purchased a 2017 Crosstrek and could not be more pleased! With a shake of the hand and a, "welcome to the family!" I knew I made the right choice. More
Subaru Bob, is why we went. We did our homework & read safety reviews. My husband stopped by to test drive a few while I was out of town. Mr Bob made him feel welcome, was a go We did our homework & read safety reviews. My husband stopped by to test drive a few while I was out of town. Mr Bob made him feel welcome, was a good listener to our needs in a vehicle & recommended a few options. He helped us narrow down our search, even in the beginning. He invited us back to come see him, when "WE WERE READY"!!! He followed up, when asked & was knowledgeable at every turn. We would recommend this kind, patient man to anyone new, or returning as a customer. Thank you for being a dealership that hires people with integrity. More
Great New Car Buying Experience ~ Purchased a 2017 Forester before Christmas. We really appreciated Charlie getting right back to us when, so promptly, when we inquired through the Cos Purchased a 2017 Forester before Christmas. We really appreciated Charlie getting right back to us when, so promptly, when we inquired through the Costco buying program. I believe Charlie was in some training and Stephanie showed us the vehicles and did the test drive with us. Her patience and wealth of information when it came to helping us figure out which Subaru model would work best was great ! I really came in thinking the Outback would fit my needs the best, but glad I settled on the Forester. Stephanie spent a number of hours with us and after I drove four vehicles, I believe I made the best choice for me and we purchased a 2017 Forester. Charlie did the vehicle check out and went over it with me, w/patience and a lot of knowledge. Jeff and I have purchased many vehicles over the years; Stephanie and Charlie made it an extremely pleasant experience (which is a rare statement that I could make in our car shopping/buying experiences in the past). More
Subaru Bob. Had a great experience,at this dealership Bob and his team was by far the easiest group of sales people that I've every purchased a new car from. Up Had a great experience,at this dealership Bob and his team was by far the easiest group of sales people that I've every purchased a new car from. Upfront,about every detail! More
Excellent Car Buying Experience! Hello, Bob Cichocki was great to work with. I just purchased a new Subaru Forester and Bob was tremendously helpful. Like many customers today, I had Hello, Bob Cichocki was great to work with. I just purchased a new Subaru Forester and Bob was tremendously helpful. Like many customers today, I had done a lot of online research before making my purchase - Consumer Reports, car magazine articles, etc. I had narrowed down my choice to a Forester by the time I visited Troncalli, but I had some questions about some of the options that were available. In particular, I was interested in learning more about some of the newer safety features. Bob was very patient and spent a lot of time showing me how the new safety features work. We also test drove 3 or 4 vehicles so he could demonstrate the features. Bob helped me find the vehicle that was perfect for us. Casey Cash in the business office helped me with the financing and registration docs and he was also very friendly and knowledgeable. Also, the Troncalli dealership has a pleasant and welcoming atmosphere. Overall, this was an excellent buying experience for me and we love our new Subaru! More
Awesome car buying experience! My mother bought two Subarus from Subaru Bob. She kept telling me I needed one also. I wasn't able to get the Subaru that I went to get, but Bob was p My mother bought two Subarus from Subaru Bob. She kept telling me I needed one also. I wasn't able to get the Subaru that I went to get, but Bob was patient and relentless in looking to find me one that I could acquire. I was very impressed with the Troncalli Subaru dealership. Everyone was extremely helpful. I am glad that I have become a member of the Subaru family. More
Excellent Internet sales person My recent purchase of a new Crosstrek was very satisfying. I am deaf and the sales person worked diligently with me and the sales manager to get the p My recent purchase of a new Crosstrek was very satisfying. I am deaf and the sales person worked diligently with me and the sales manager to get the price I wanted to pay. Stephanie Culver took me by hand (figuratively) and worked with my handicap to make me happy with my purchase. This is the second car we purchased at this dealer and for my money the only one to trust and make you feel comfortable..I went from online chat to test drive to purchase with no pressure what so ever and constantly in the loop of what was happening. Great sales crew. My service experience was second to none with my previous purchase of a 2015 Forester. Total dealer package of helpful folks working for you. More
No BS, honest dealing, friendly and informative I was very satisfied with my experience at Troncalli Subaru and with my sales rep, Bob, not because of something he did but because of all the things I was very satisfied with my experience at Troncalli Subaru and with my sales rep, Bob, not because of something he did but because of all the things he did not do. All the typical "tricks", and sleazy crap you expect from car dealers was not something I had to deal with when I went to Troncalli and dealt with "Subaru Bob" Cichoki. He didn't feed me lines or try the old draw-four-squares on the paper and try to change the subject when I mentioned final price. None of the old tricks, none of the BS, none of the gimmicks. Not only was Bob friendly and helpful but he was knowledgeable about the car and was able to express that knowledge in a way that was not pushy or arrogant. He gave me a lot of useful information pertinent to what I was looking for and made me feel like he was interested in helping me find the car I wanted, and not pushing a car HE wanted to sell. Troncalli Subaru is over an hour away from me and I would go back to buy another Subaru if I was in the market for another one. Bob found the perfect balance of being a good salesman, but not pushy, not annoying, and most of all not a stereotypical car salesman. He seems to genuinely good at his job and I would have no reservations recommending him or Troncalli Subaru to anyone looking to buy a new car. More