Troncalli Subaru

So happy with my new Outback! Best car buying experience ever! Knowledgeable, competent, helpful and friendly folks. I am loving all of the great featurs in my new Outback. Thank Best car buying experience ever! Knowledgeable, competent, helpful and friendly folks. I am loving all of the great featurs in my new Outback. Thank you! More

FaceTime Equals Service & Convenience Does Not Equal Quality !!!Michael Stewart, Cory Brannon, Charlie The-Subaru-Guy, and Casey Cash!!! These are the ones who made the difference. I dreamed of o !!!Michael Stewart, Cory Brannon, Charlie The-Subaru-Guy, and Casey Cash!!! These are the ones who made the difference. I dreamed of owning a Subaru. The most convenient location was Subaru of Gwinnett. Once I arrived and was judged and pressured by Elizabeth and Charles, telling me no other car dealership in Atlanta would offer me a vehicle, due to my credit, were offensive regarding which car my credit would 'allow' me to drive, and they made a 'sweet deal' for me with their favorite banker at Chase, They then called me 3 days later demanding more money for me to keep the car. This saga lasted 15 days. Subaru of America ended up getting involved and took care of me. After discussing this encounter with other Subaru owners, they all spoke highly of Troncalli. Even though it is out of my way, in every way, I decided to try them out. They were most welcoming and assured me I never had to return to Gwinnett. After a 14 month struggle with replacing modules and parts for the same issue on a brand new car, Charlie and Casey helped me into a 2019. But along the way, Michael Stewart even FaceTimed me at one point. My son and I were in a dire situation and he walked me through uninstalling the battery in the car, reinstalling it, and called to follow-up that evening, to be sure we were not stranded again. It may sound corny, but I will not easily forget his help that day. He and Cory Brannon talked me through resetting the BLS over six times. They car would disable itself and I would have to uninstall the battery again and again. They replaced module after module. Brooke even fielded several of my frustrated calls. I was convinced I was done with Subaru, not the people, but with Subaru in general. The service was amazing but I can't feel unsafe on the road, with my 8-year old. After being talked off the frustration ledge by Cory, yet again, he ushered me over to Charlie. Charlie and Casey were able to help me feel confident about Subaru again. I now have the 2019 Crosstrek and feel like I have an entire team of people who support my safety and will continue to support my Subaru journey. I believe sales is about people and relationships. The people at Troncalli go above and beyond. Subaru of America went above and beyond over my terrible service at Gwinnett. Troncalli will always have my business! Subaru of America should be grateful they have Troncalli on their side. More

Excellent buying experience and customer service I've been buying cars and trading in cars for 40+ years and have never had a more pleasant and easy buying experience. Would highly recommend Troncall I've been buying cars and trading in cars for 40+ years and have never had a more pleasant and easy buying experience. Would highly recommend Troncalli Subaru to anyone looking for a great car and even greater dealer. More

Just bought my new Subaru This was the most stress free car buying experience I have ever had. Our salesman Brett Bauer really listened to what we were looking for. Our experi This was the most stress free car buying experience I have ever had. Our salesman Brett Bauer really listened to what we were looking for. Our experience in the finance department with Casey Cash went just as smoothly. This was a great experience all around. More

Best car buying experience I've had Bob Shiver was quick to respond and very attentive to my requests and time constraints. The process was a smoothly ran as I've ever experience buying Bob Shiver was quick to respond and very attentive to my requests and time constraints. The process was a smoothly ran as I've ever experience buying a car. I would highly recommend Bob and the team at Troncalli Subaru to anyone looking to purchase a new, or even used vehicle. They will take exceptional care of you. The finance paperwork was quick and efficient as well, Casey was awesome too. More

Great Team Easy Process Charlie and the whole team was very helpful and didn't try anything tricky. We agreed on a price before I came in, and that was what the sheet said w Charlie and the whole team was very helpful and didn't try anything tricky. We agreed on a price before I came in, and that was what the sheet said when I got there. Honest and good natured folks. Would recommend to friends and family. More

BEST DEALERSHIP EVER! I am a former Dealership Sales Manager and Finance Director, but my experience at Troncalli Subaru far exceeds any experience I've ever had. We went i I am a former Dealership Sales Manager and Finance Director, but my experience at Troncalli Subaru far exceeds any experience I've ever had. We went in to test drive a new Outback. We left with a new Outback! Bob Shiver was our salesman. He was knowledgeable, professional and honestly straight forward. Rex was our Finance Manager, and he was awesome, very professional and straight forward. My kind if people! Not only do we have a new car, but feeling we've found a new home at Troncalli! More

BEST CAR BUYING EXPERIENCE BY FAR Usually buying a car is very low on our list of pleasant experiences. Not true this time. We worked with Charlie Saines and truly enjoyed our tim Usually buying a car is very low on our list of pleasant experiences. Not true this time. We worked with Charlie Saines and truly enjoyed our time with him. He was patient and knowledgeable, This is our second Outback and when we left we knew a lot more about how our car works. We appreciate Charlie not using high pressure tactics to earn our business. He also spent a good deal of time after we finished the transaction to go over all the features in our new car. Thanks Charlie for a job well done Bruce and Valerie Next we worked with Casey Cash the business manager. His presentation was honest and straightforward. He helped us in our decision of the other options available. Casey has a very pleasant and engaging manner. Thanks Casey We will definitely be back to Troncalli Subaru More

2019 Ascent - Love my Subaru Purchased my first Subaru with Troncalli Subaru and it was the smoothest, hasselfree car buying experience ever. Troncalli Subaru and Charlie Saines a Purchased my first Subaru with Troncalli Subaru and it was the smoothest, hasselfree car buying experience ever. Troncalli Subaru and Charlie Saines are the best. More

Here We go Again Two years ago we bought our first Subaru from Dan Manley at Troncalli. It was quick, simple, easy purchase, in fact it was the first time I spent les Two years ago we bought our first Subaru from Dan Manley at Troncalli. It was quick, simple, easy purchase, in fact it was the first time I spent less than 2 hours buying a new car. With the new Ascent out we drove over to test drive one, but soon saw it was bigger than this retired couple needed. Dan helped us buy a new Outback instead. I'm so impressed with Dan for he knows more about the car than I do. He knew the Forester, he knows the Outback, he knows the Ascent and that is so important when buying an big ticket item. I need to know as much as possible. So on Sunday we walked in and drove away in our new car in about 3 hours, this time - bigger car, more to it than the Forester. Troncalli did all my service on the Forester and they will do all my service on the Outback and Dan will be my go to guy should we buy a third vehicle from Troncalli. More