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Tri State Nissan - Service Center

Winchester, VA

4.7
321 Reviews

321 Reviews of Tri State Nissan - Service Center

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August 14, 2024

They did a great job. They are courteous and performed the job in the time expected. More

by JSSHIFFLETT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tri State Nissan responded

Thank you for the amazing review!! We love to be kind and hardworking! Have a fantastic day, and we'll see you soon!

August 14, 2024

Great customer service. Would have liked more status updates if service wasn’t done as specified. Also a reminder on cc fees. 6k bill is $300 of charges. Not acceptable for More

by ANG.MAC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Tri State Nissan responded

Thank you for the awesome review!! I'm glad you enjoyed our customer service! But we'll try to work on better transparency. Thank you for your valuable feedback, and we will do our best to improve if you ever return!

August 10, 2024

Tri-State Nissans Salesmen was very helpful and nice. I did get a good deal on my car. The only thing my disappointed about. My son noticed that It looks like someone opened a soda and it sprayed on th More

by BADAIR48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Tri State Nissan responded

Thank you for the awesome five-stars! Giving you the best deal is our joy! We want you to be as happy as can be. And I'm really sorry about the apparent soda spray! Come back and we'll clean it right up!

August 09, 2024

Tri-State Nissan and Kevin Riggleman (as well as the technician) had worked tirelessly on my vehicle with quick turning around and about 3 days late into the evening to help ensure that I was not strand More

by HWRDCRL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Tri State Nissan responded

Wow, thank you for the amazing review!! Kevin and our team want to give you the best service because we care about you. I'm so pumped you were able to leave with a working vehicle and see our employee's dedication first-hand. If your vehicles ever hiccup, you know who to call.

August 07, 2024

Skylar Warner is a 5 star+ I like the way she explained everything to me. More

by MRBROWN245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2024 -

Tri State Nissan responded

Thanks for the wonderful five-star review!! Tri-State Nissan is a 5 star + only store, and I'm thrilled that Skyler made everything great for you! She's a 5+ rock star, and if you ever need another checkup, you know who to call!

July 24, 2024

Was very courteous and professional. Had no wait time. Came back in a quick turnaround and discussed the issue and ordered the part and was on my way. More

by mapaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Tri State Nissan responded

Thank you for your awesome review! I'm excited that everything was exactly the way you wanted. We enjoy you coming, but we don't want to keep you from your amazing schedule! Have a fantastic summer, and we'll see you soon!

July 22, 2024

Nice service, very accommodating, and knowledgeable. Reprogrammed key fobs. Quick and efficient appreciated the work. More

by crystal_robinson2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Tri State Nissan responded

Thank you for your five-star rating! I'm happy we got those fobs reprogrammed for ya, and that you found our work absolutely excellent! We're crystal clear about our transparency, and we want you to have the best service possible. Have an amazing day, and we'll see you soon.

June 30, 2024

Efficient service. Complete oil change and tire rotation on an hour. It’s worth my hour drive to get there. More

by amgutteridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Tri State Nissan responded

Thank you for the awesome review! I'm so glad that everything was worth your drive! If you ever come back, we'll make sure each drive is more worth it than the one before. Have a great day!

June 29, 2024

It's nice to see familiar faces even when it's been a while between service. More

by ONEQUILTINGRANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Tri State Nissan responded

Thank you for the great review! Our Tri-State Nissan family likes to extend their joy to everyone, and make you feel a part of our family! We were glad to see you, and we hope you have a fantastic day!

June 16, 2024

wasn't happy with having to replace a wheel my expense especially when my wheel warranty just expired in February. More

by schradertw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Tri State Nissan responded

Thank you for your review! I hope you have a great week, and we'll see you soon..

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