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320 Reviews of Tri State Nissan - Service Center
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February 26, 2021
Skylar was friendly and accommodating. She not only provided me with information on my services provided, but she also provided me with information I requested. provided me with information on my services provided, but she also provided me with information I requested. More
by traciswack
Employees Worked With
Skylar
February 25, 2021
Recently, I had two services completed at TriState Nissan. Very pleased with the customer service and work done. Thank you for taking care of my vehicle. Nissan. Very pleased with the customer service and work done. Thank you for taking care of my vehicle. More
by Themcgrawfamily7
Employees Worked With
Todd Kerns
February 25, 2021
Courteous & professional and very thorough with their Courteous & professional and very thorough with their work. Performed service in a timely manner and as requested. Gave back our car cleaner than Courteous & professional and very thorough with their work. Performed service in a timely manner and as requested. Gave back our car cleaner than it was when we took it in More
by Buzz2talk
Employees Worked With
February 25, 2021
Bob was very helpful! He kept us informed of the status of our vehicle the entire time and made sure that we were happy. He thoroughly explained everything. We are very happy with the entire sales and serv of our vehicle the entire time and made sure that we were happy. He thoroughly explained everything. We are very happy with the entire sales and service experience with this dealership so far. We would highly recommend! More
by Mjmaster1
Employees Worked With
Bob Pressler
February 24, 2021
Tri state Nissan is a very great dealer. Very great service,the employees are very reliable and intelligent. Easy to get in and out. I would recommend you to everyone. service,the employees are very reliable and intelligent. Easy to get in and out. I would recommend you to everyone. More
by Nette
Employees Worked With
ET
February 24, 2021
Great fast and friendly service. The staff was very good and explained everything very well. Kept me up to date on the process of getting my car serviced. and explained everything very well. Kept me up to date on the process of getting my car serviced. More
by Kjenkins
Employees Worked With
February 23, 2021
Josh is a knowledgeable and professional service advisor and is very customer service oriented. He took great care of me and went the extra mile. It is for this reason that I continue to have my vehicles and is very customer service oriented. He took great care of me and went the extra mile. It is for this reason that I continue to have my vehicles serviced at Tri State. Josh would make a great manager for the service department in the future! More
by jojerry
February 20, 2021
Went in for regular maintenance without an appt. I was greeted immediately and he opened my door. Very polite and went over all maintenance needed. He kept me up to date and work was completed in good t greeted immediately and he opened my door. Very polite and went over all maintenance needed. He kept me up to date and work was completed in good time. More
by Lreeseclassic
Employees Worked With
Martin
December 01, 2020
Reviewing service only. About 2 1/2 years ago had my vehicle in for routine service, they told me I needed a battery, although it started perfectly. The price quoted was high, so I purchased one elsewhe vehicle in for routine service, they told me I needed a battery, although it started perfectly. The price quoted was high, so I purchased one elsewhere for much less. Taking it into the local mechanic for installation, they checked the battery, said it was fine. It ran for two years on the existing battery with no issues. In July of this year, after sitting for 7 months due to Coronavirus restrictions, the battery would not hold a charge, so I replaced it with a fresh new one (the one I purchased and didn’t use now too old). Four months later, again I was told the battery failed a “test” and needed to be replaced for $125, and I needed brake work for $600, the brakes failed safety inspection. Now, not trusting Tri State, I took it to a local mechanic. Again they said the battery was fine (which at 4 months old I would expect). They did the brake work for $140. The last time I go to Tri State. I feel like this is a scam, the second time I didn’t fall for it. Every staff member is pleasant, it was convenient, but if you lose trust like I have, better just move on. Had to pay for a second safety inspection, but saved me another visit there. More
by Valley girl
Employees Worked With
Todd Kerns
September 09, 2019
Service My tires were low on air, and within minutes the service department checked my tires for leaks or damage and once it was determined the tires were goo My tires were low on air, and within minutes the service department checked my tires for leaks or damage and once it was determined the tires were good, the air them up and I was on my way More
by Kelly
Employees Worked With
Martin Arellano
