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Tri State Nissan - Service Center

Winchester, VA

4.7
320 Reviews

320 Reviews of Tri State Nissan - Service Center

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March 04, 2021

I have had my Nissan 2015 Altima serviced at this dealership since I purchased my car there. The service department is well trained. I will continue to have my vehicle serviced here More

by manny338
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
Mar 04, 2021 -

Tri State Nissan responded

Thank you for your loyal business with us at Tri-State Nissan! It's always our pleasure to service your vehicle! We'll see you next time!

March 04, 2021

I always appreciate the service and customer service from Nissan. I also appreciate the discount. I’ve been a customer for years and I’ve never had a problem or poor service. More

by ecaz03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
Mar 05, 2021 -

Tri State Nissan responded

Thank you for your years of business with us at Tri-State Nissan! It's always our pleasure to take care of you.

March 04, 2021

The service is outstanding! My vehicle was very promptly taken in. The service advisor came out to fully explain all recommendations providing a price quote before any work was performed. More

by jewles1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Marshall, Matt Keenan
Mar 04, 2021 -

Tri State Nissan responded

It was our pleasure to take care of you! Thank you for choosing Tri-State Nissan, we appreciate your positive feedback!

March 03, 2021

Will be coming to have service done on my vehicle every time I need it. Excellent service and friendly staff. Your one stop shop for great deals. More

by ARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Nelson, Charles Marshall, Matt Keenan, Jojo Catalano, Alex Gutierrez, Tony Abuassi
Mar 03, 2021 -

Tri State Nissan responded

We are very happy to have provided you with such a positive experience! We look forward to helping you with all of your automotive needs! Take care! - The Tri-State Nissan Team

March 03, 2021

My service was completed in the quoted time and I would say they went above and beyond. I am very pleased. Kevin showed great customer service. More

by Gothkitten1281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Tri State Nissan responded

Thanks for trusting the Tri-State Nissan service team! We always aim to go above and beyond for our customers!

March 02, 2021

I went in for an oil change and despite a power outage they had earlier they took me right in and were quick and very friendly. More

by jenstarxd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Nelson, Charles Marshall, Matt Keenan
Mar 03, 2021 -

Tri State Nissan responded

Thanks so much! We look forward to your next visit with us!

March 01, 2021

Easy in and out - took care of my needs and recognized me as a long time customer I appreciated the face to face communication from the service writer More

by Jmreshetar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Jackson
Mar 02, 2021 -

Tri State Nissan responded

We are so happy our Tri-State Nissan team earned your five stars. Thanks so much!

February 28, 2021

I was greeted immediately by Kevin. He was very helpful looking up prices and signing me in. The service was fast and they called me to pick it up as soon as it was finished. More

by alexarosenberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Tri State Nissan responded

We can't thank you enough, Alex! Kevin and our team appreciate your 5-stars! We hope to have you as a customer for life at Tri-State Nissan!

February 27, 2021

Kevin and the crew at Tri State service department always take great care of my vehicles!!! Customer service is unmatched ✌️ Thank you to Kevin and the crew👊🏼 More

by dr scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Marshall, Matt Keenan
Mar 02, 2021 -

Tri State Nissan responded

Thank you for your confidence in Tri-State Nissan, and for your business. We are thankful to have you as a customer!

Jan 19, 2023 -

dr scott responded

As always the service department is on point with their finding the problem and fixing it! Thank you all👍🏼

February 27, 2021

Outstanding service as usual. Quicker than promised during an extremely busy time. All personnel were friendly, professional, and courteous to a tee as always. Thanks! More

by dailritenourjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Tri State Nissan responded

We are honored to receive your support, thank you! - Tri-State Nissan Team

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