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Tri State Nissan - Service Center

Winchester, VA

4.7
320 Reviews

320 Reviews of Tri State Nissan - Service Center

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January 31, 2023

Easy to set service appointment and can also show up without appointment. Staff is friendly and not pushy with repairs. More

by carlos429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Tri State Nissan responded

Thanks, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tri-State Nissan.

January 29, 2023

Our experience was very nice. They took care of us. We are pleased all around More

by Jmullens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Tri State Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Tri-State Nissan! We hope to be of service to you again in the future. Best wishes, Tri-State Nissan

January 28, 2023

I have always received great service from their service department. Everyone is always courteous and willing to address any issues I have with my vehicle. They go the extra mile and the extended hours offe More

by Daisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillan Wright
Feb 01, 2023 -

Tri State Nissan responded

Daisy, we're glad you had such a wonderful experience with us! Your review is valuable to us as we shape our customer strategy and useful to other community members trying to decide if we are a good fit for their needs. We recognize our customers are busy and are beyond thankful for their willingness to spend time giving us feedback. If you have any further questions, please give us a call. We're always happy to help!

January 28, 2023

Skylar in service went above and beyond! ! The best customer service ever!! She definitely will be who I request as my advisor from now on. More

by Abshireid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Feb 01, 2023 -

Tri State Nissan responded

Abshireid, we are so pleased you enjoyed your visit to Tri-State Nissan! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Tri-State Nissan! We are honored by your choice to do business with us, and look forward to your next visit.

January 28, 2023

I arrived and was welcomed by Joshua. He was polite and extremely helpful. Drop off and pick up went smoothly. When I arrived for pick up Joshua greeted me and explained what was d More

by Poppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Stogdale 5 STARS
Feb 01, 2023 -

Tri State Nissan responded

Poppy, thank you so much for the positive review! Please remember that we remain committed to be the best in the industry, that we may gain your business time after time. We're looking forward to your next visit with us!

January 26, 2023

L Tri-State Nissan was very fast and efficient at getting my vehicle in for its oil change. The entire staff was very friendly and helpful More

by cindysalcedo59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Tri State Nissan responded

Cindysalcedo59, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 26, 2023

Professional and courteous service. You feel at home and well taken care of by everyone at Tri-State. More

by Lucky Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Tri State Nissan responded

THANK!!!! We are honored by your choice to do business with us, and look forward to your next visit.

January 25, 2023

Always have excellent experience with the shop, get in right in and out. Very thorough and always helpful with any questions or concerns I may have. Thanks team! More

by Sarahgerometta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Tri State Nissan responded

Thanks, we are very happy to have provided you with such a positive experience! We select, train, and coach our team around the idea that customers deserve memorable and positive experiences and it is up to them to deliver. We are honored by your choice to do business with us and look forward to your next visit. We're looking forward to your next visit with us!

January 25, 2023

The best place to go for any work done on any car Bob in service was the best More

by kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : bob was the best
Jan 27, 2023 -

Tri State Nissan responded

Hi Kate, we are happy to have provided you with such a positive experience! Our brand promise is all about delivering seamless experiences that exceed customer expectations! We know that you have options and are very honored that you selected us and proud to have served you. We hope you allow us to help you again. Rest assured; we will do whatever it takes to deliver on our promise.

January 25, 2023

They were very friendly & professional and I was surprised that they finished my state inspection in record time. More

by Carathbun106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Pressler
Jan 27, 2023 -

Tri State Nissan responded

Thanks, we're happy to hear you had a positive experience with our team! Your review makes a difference to us and is beneficial as a way to introduce others to what we do here. Because of feedback like yours, we can confirm that we are heading in the right direction. If you're ever in need of more help, please let us know! We recognize our customers are busy and are beyond thankful for their willingness to spend time giving us feedback.

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