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Tri State Nissan - Service Center

Winchester, VA

4.7
321 Reviews
Call Service Center (540) 667-6800

321 Reviews of Tri State Nissan - Service Center

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July 29, 2023

I know when I come to the service department I'll be spending some money. It's always a pleasure to deal with Martin, who keeps me informed and makes sensible recommendations. More

by CHARLES.HUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2023 -

Tri State Nissan responded

Thank you for your encouraging five-star review!! I'm so excited that you found Martin and our service extraordinary! At Tri-State Nissan, we aim to be transparent, professional, friendly, and kind. I'm happy that we have fulfilled your expectations. If you return, we'll do our best to transcend all your anticipations! Have a blessed day!

July 25, 2023

Kevin was so helpful! Got my car in and out in record time. May I just book Kevin for future car care? Ha! More

by RBRYAN1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2023 -

Tri State Nissan responded

Thank you for your super five-star review!! I'm so thrilled that you found Kevin to be extraordinary and timely! Kevin is amazing, and he'll still be here to make your visits astonishing! So drive safely, and Kevin, I, and the rest of the Tri-State Nissan team will see you again soon!

July 20, 2023

Skylar is great in the service department! She explained everything that needed to be done and was great with communicating throughout the day. More

by tlcogar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Tri State Nissan responded

Thank you for your wonderful five-star review!! I'm so thrilled that you found Skylar and the Tri-State Nissan team to be great! Her transparency and fluid communication skills are what we pride ourselves in. We want to give all our customers the most professional and friendly treatment and experience. Thank you for recommending and rating us! See you again soon, and have a blessed day!

July 20, 2023

No problem--treated me with respect and answered all my questions. Kept me informed on my service that day. More

by gulino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Tri State Nissan responded

Thank you for your heart-warming five-star review!! I'm so glad you were respected and your questions were answered entirely. At Tri-State Nissan, we always want to give our customers the most professional and friendly experience. We value you immensely and want you to know your vehicle's process. Thank you for visiting, and have a blessed day! See you next time!

July 19, 2023

So satisfied with service, professional way it was handled, I definitely will return and also tell everybody I know where to go for service work. More

by BHIKER1045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Tri State Nissan responded

Thank you for your phenomenal five-star review!! I'm so excited that you are delighted with our service and professionalism. And thank you SO much for recommending us to everyone you know! It's safe to proclaim that you have made our day extremely joyful and awesome! I can't wait to see you again and make your next experience first-rate!

July 19, 2023

Great service , very efficient. Didn’t appear to that you were trying to rip me off . More

by garyawkardsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2023 -

Tri State Nissan responded

Thank you for your delightful five-star review!! I'm so excited that you found our service excellent and efficient! And you are absolutely correct: we do not try to rip off our customers because we stand for honesty, loyalty, and professional service. We care for our customers and want to treat you kindly and ensure you leave with a smile. I can't wait to welcome you back! Have a blessed day!

Jul 20, 2023 -

garyawkardsr responded

👍

July 18, 2023

Been a customer several times now and before arriving here I visited Hamilton in Hagerstown and always came always disappointed. As for Tri-State it’s a big thumbs up. Thank you Tri-State. More

by BHIKER1045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Tri State Nissan responded

Wow, thank you for the majestic five-star review!! Treating you so well that you walk away feeling joyful is an honor we never want to take for granted! At Tri-State Nissan, we value our customers tremendously and want you to have the best time. I'm excited to make your next experience so amazing that our efficiency will completely mind-blow you. Have a blessed day!

July 09, 2023

They did a good job, reprogramming a fob and making a new key and fob for me More

by kcddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Stogdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Tri State Nissan responded

Thank you for your five-star review! I'm thrilled we could reprogram your fob and make a new key and fob for you. We value our customers above everything (including the cars we love a lot, so that's saying something about you!), and I hope to make your next visit perfect!

July 09, 2023

This dealership provides fast, efficient service for the vehicle, and polite, informed and friendly customer service. More

by DRNORELL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Riggleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Tri State Nissan responded

Thank you for your inspiring five-star review! I'm filled with joy knowing you found Tri-State Nissan to be blissful in every way possible! Thank you for your honesty and loyalty, and please come again so we can provide you with 10-star service!!

July 08, 2023

They always treat me with curtesy and address all my issues. I get fast and efficient service. More

by POWELLKAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Tri State Nissan responded

Thank you for your unbelievable five-star review!! I am so glad we could fix your issues quickly, quickly, and efficiently. That is what we always strive for here at Tri-State Nissan. Thank you for recommending us, and have a phenomenal day!!

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