340 Reviews of Tri State Nissan - Service Center
There were courteous and finished the job in a timely manner. I also had a minor thing and they fixed it with no issues. manner. I also had a minor thing and they fixed it with no issues. More
My car broke down in a remote area and I called Josh after not being able to find a mechanic anywhere nearby. My car had been serviced the week before and I thought the service might have been related after not being able to find a mechanic anywhere nearby. My car had been serviced the week before and I thought the service might have been related to the breakdown. Josh was very kind and helpful and really calmed the situation. He made sure I knew that when I found a tow truck to take me back to Va, the service dept would be ready for my arrival. I even had to call Josh back after AAA failed to find me adequate towing, and he recommending a towing service I used and was happy with. Josh had to leave before I could be towed, but left my information with his associate Kevin. Kevin was ready for me when the tow truck arrived and had a technician immediately get the car into the back as soon as possible. Luckily the problem was found and resolved and Kevin waived the labor costs and got my wife and I back n the road quickly. Josh especially really went above and beyond, and gave my wife and I peace of mind while we were stuck across state lines in a town with no services. More
Staff was super helpful and pleasant the waiting area was comfortable and clean loved how I was updated about my vehicle while it was being serviced comfortable and clean loved how I was updated about my vehicle while it was being serviced More
A great experience. Vehicle was completed in a very timely matter. They answered all my questions Vehicle was completed in a very timely matter. They answered all my questions More
Dealership service department was very helpful. Area was clean and well organized. All staff was friendly and attentive to my questions. Area was clean and well organized. All staff was friendly and attentive to my questions. More
The service center was very polite and efficiently completed the work while I waited in the dealership lobby area. completed the work while I waited in the dealership lobby area. More
Most times it takes forever, but this time was quick. Thanks for the faster service. Thanks for the faster service. More
They always take good care of me and my vehicle. It is my favorite dealership. It is my favorite dealership. More
I was able to get a quick response on the phone, then quick response to getting some car techs out to replace my battery. Within a short time I was fixed and car ready to go. We have used Tri State sever quick response to getting some car techs out to replace my battery. Within a short time I was fixed and car ready to go. We have used Tri State several times over the years and it has always turned out good. I have purchased 2 cars there as well. More
Everything was on time and all set and issue was diagnosed and resolved on spot that’s awesome. Highly recommend Tri-State Nissan Winchester. diagnosed and resolved on spot that’s awesome. Highly recommend Tri-State Nissan Winchester. More