Tri State Nissan

I have purchased many vehicles over the years and after the treatment i received from Daniel I cant imagine going anywhere else. He was very patient with me being on the phone during the sale with my wife the treatment i received from Daniel I cant imagine going anywhere else. He was very patient with me being on the phone during the sale with my wife who was part of the decision, but not at the store. His manager,Angel help alot getting everything where I could afford it and my wife would say yes. To everyone involved, Thank You. I will be back when I need my next one. More

Made me feel like it was family that was taking care of me. dav was also great and very funny in a good way. please let them know they were great and I would also like to say that Heather was wonderful.eve me. dav was also great and very funny in a good way. please let them know they were great and I would also like to say that Heather was wonderful.everyone worked for me. I was showed great respect from all employees that was at the dealership on the day I purchased my vehicle.I would highly reccomend this dealership to family and freinds. Also I bought my Senrta from this dealership and when I took it to work a lady named Dana Miller liked it and so next thing I knew she had purchased an Altima there.Because I like Nissans they are great. More

The salesman that i worked with Brian Nieves was a great non-pressure salesman which is refreshing. I would recommend that anyone going to TriState ask for his assistance. The finance staff was on top o non-pressure salesman which is refreshing. I would recommend that anyone going to TriState ask for his assistance. The finance staff was on top of getting all the paperwork completed in a timely manner and I was out and in my new car under 40 minutes and that is record time as I have spent hours with finance departments before when purchasing a car new or used. More

I purchased a used Nissan Murano from Tri-State in April of 2007. Even though it's been almost 4 years, I remember feeling very comfortable and not pushed at all when I was in the process of purchasing. R of 2007. Even though it's been almost 4 years, I remember feeling very comfortable and not pushed at all when I was in the process of purchasing. Rusty was helpful and really made the deal so easy. But the reason I am writing is because their service department ROCKS! I always feel like I'm a customer they know and are eager to help. I've never had a car that I've kept returning to the dealership for service - it's always been just too expensive and unpleasant to keep taking your business there. Not at Tri-State! Their service is top-notch and the cost is comparable to other local automobile shops. I can honestly say that it is a pleasure to do business with them! More

I was extremely pleased with the professionalism as well as the personability of all the employees. I've bought multiple vehicles from this dealership and have had similar experiences. They were not complet as the personability of all the employees. I've bought multiple vehicles from this dealership and have had similar experiences. They were not completely all business which makes it easier to be comfortable when making a big decision like buying a car. DJ Lilly was great to work with. More

We have owned several types of Nissan's for over 20 years. Over the last 5 we have driven the Armada and LOVE IT!!! Every time we have to take it to be serviced we are always greeted with friendly he years. Over the last 5 we have driven the Armada and LOVE IT!!! Every time we have to take it to be serviced we are always greeted with friendly hello's and smiles. The service department is a team and they take great care of their customers. We are on a first name basis and its so nice to be treated with care and respect. Over the last few weeks we have had a nail in our tire and the batteries went out on our key. When we were waiting we were telling the service dept. how happy we are with Tri-State Nissan and they always exceed our expectations. They were very appreciative of our compliments and we asked if there was a customer review we could fill out on their behalf and we were given this. Tri-State Nissan will have the business of the West family for many years to come and want to thank the entire staff for all they do for us. From Jeremy in sales to The service dept. to Rodney in parts and to whomever takes our payments, the entire team is fantastic! I highly recommend this team to everyone I see! Happy Driving! Jonna and James West Winchester, VA More

I had a pleasant experience at Tri-State Nissan and would recommend them to my family and friends. I wish I had been able to receive more on my trade in but that is the way it goes. DJ Lilly and everyone i recommend them to my family and friends. I wish I had been able to receive more on my trade in but that is the way it goes. DJ Lilly and everyone in the Sales Department were very knowledgeable and genuinely seemed interested in making sure I drove away in the car I wanted. More

From beginning to end I've never had such a pleasant experience buying a vehicle. I am a single but older woman and didn't have anyone giving me advice. Mr. DJ Lilly determined what I wanted in a vehicl experience buying a vehicle. I am a single but older woman and didn't have anyone giving me advice. Mr. DJ Lilly determined what I wanted in a vehicle (4 wheel or all wheel so I can get to work in winter, plus nice size and heated seats). I really trusted this young man, I could tell he wasn't just "trying to make a sale", he seemed to genuinely care that I got the right vehicle for my budget. If you are looking for someone that you can trust not to take advantage of you, I highly suggest Mr. DJ Lilly. The entire staff seemed friendly and happy. The process did NOT take hours like other places I had been. It was quick and easy. I am the proud happy owner of a brand new Rogue!! Heather in Finace (didn't catch her last name) was so nice and made sure I understood everything. I decided to purchase their "tires for life" and I'm so happy I don't have to worry about buying and getting tires anymore (I hated trying to figure out how big and what number I needed). I now take my Rogue to Tristate Nissan for all my routine service. They will even replace my windshield wipers when I need them! The folks in their service department know me by name and it feels great to walk in and have them greet me and know I can trust them not to overcharge or take advantage of me. If you are looking for a new vehicle, especially if you are a woman on your own, go see Mr. DJ Lilly and let him help you find something that is in your budget. I promise you that you will get what you need and you will actually ENJOY the experience! Oh, and they announced over the loud speaker when I bought my Rogue and everyone in the showroom clapped and made a big deal over me! That made me feel really great! Thank you Mr. Lilly for making my first "all by myself" car buying experience so wonderful. I will always come back to you and Tri-State Nissan. More

Our experience buying our new Versa was great. D.J. Our experience buying our new Versa was great. D.J. Lilly is not only a great salesman, his customer service skills are exceptional. He took care Our experience buying our new Versa was great. D.J. Lilly is not only a great salesman, his customer service skills are exceptional. He took care of all our needs on a day when the dealership was extremely busy. I would reccomend Tri-State Nissan and "The Big Guy" to my friends and family. More

To me, buying a used car is even scarier than buying a new car and James Watkins made me feel very comfortable during the entire selection process. I had done a great deal of on-line research to narrow m new car and James Watkins made me feel very comfortable during the entire selection process. I had done a great deal of on-line research to narrow my choices to a few makes and models and was prepared to focus on only those. Unfortunately the specific model that interested me was not available or was out of my price range or I discovered it had features I couldn't live with. Once Mr. Watkins understood the features that were most important to me, he suggested a model that I hadn't even considered. Much to my surprise, his suggestion met all of my requirements, including my price range. The financial manager, Heather Allen, was also excellent to work with. Each step of the financial process and offered options were simply yet thoroughly explained and Ms. Allen even foound me a better rate than I could get at my credit union. This is by no means a high-pressure sales organization--they treat you better than family. I highly recommend them to anyone thinking of buying a new or used car. Their motto--customer for life--is much more than words. More