Tri State Nissan
Winchester, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I was very pleased with Tri-State Nissan and D.J. Lilly. I will be going back and will be recommending to all of my friends and family. I have never had such a great experience at a dealership. I couldn't I will be going back and will be recommending to all of my friends and family. I have never had such a great experience at a dealership. I couldn't be happier. Thank you Tri-State Nissan and D.J.!! More
We got an excellent deal with the trade in. Russell was excellent in working with us in helping us to meet our needs and very friendly.And daughter was happy she got a balloon. excellent in working with us in helping us to meet our needs and very friendly.And daughter was happy she got a balloon. More
Three words describe the people at Tri State...... Friendly, competent and honest. Everybody we saw, and particularly the people who worked with us were outstanding. The salesman, D.J. quickly grasp Friendly, competent and honest. Everybody we saw, and particularly the people who worked with us were outstanding. The salesman, D.J. quickly grasped our wants, then walked us out to the lot to see the four options. He then had our trade-in appraised, and came up with a proposal. My wife and I did not buy it immediately, but had lunch over it, and went to see another dealer. We left there after only a few minutes, because (1) nobody took responsibility for us, and (2) the vehicle on display did not have the quality of the Nissan Frontier. We went back and accepted the offer. More
Claire was great and overall it was a good experience, but I have to admit that the finance section needs a lot of work. We decided to buy the car early on and it took more than two hours to complete deal but I have to admit that the finance section needs a lot of work. We decided to buy the car early on and it took more than two hours to complete deal with paper signing, etc. We weren't even financing, but trading in one car and paying the rest with a check. That, coupled with the excessively long sales pitch to add on more warranty, dent protection, etc., left us a bit put out. Our last three cars have been bought from Kern Toyota in Winchester. Each trip to the "signing room" lasted about ten minutes. When I expressed amazement at the quickness of the transaction to the financial officer after the first car, he said to me, "Did you really want me to sell you the rustproofing and dent protection?" The sales end of the transaction, particularly Claire, was great. I'd recommend Tri-State to friends with the warning that they'd better make sure they have all day (we got there at 2 pm and didn't leave until a little after 7 pm...this after I spent an hour there the week before test driving and deciding to buy the car...we didn't even test drive it the day we bought it!) available to buy a car there. More
Very Friendly service Great prices Greater people. Made me feel comfortble and the sale staff was very informative about the vehicles wich was a very nice change. I Will be back again. me feel comfortble and the sale staff was very informative about the vehicles wich was a very nice change. I Will be back again. More
GREAT SALES FORCE! GREAT VEHICLES! GREAT EXPERIENCE! Highly recommend anyone that is looking for a dependable vehicle to check out a Nissan. Also, no other dealership has the selection, service, and dea Highly recommend anyone that is looking for a dependable vehicle to check out a Nissan. Also, no other dealership has the selection, service, and deals that Tri-State Nissan has. Claire Carlson was great to work with. Told her what we wanted and what we wanted to pay. She did everything that it took to allow us to get the price we wanted. Thanks again to the entire staff for all that each of you do. More
What friendly dealership this the second new nissan i have brought.I had a budget a Brian worked the deal and got it done,i will be tri-state nissan customer for life! have brought.I had a budget a Brian worked the deal and got it done,i will be tri-state nissan customer for life! More
Rusty Moorehouse and the team were determined to give me the terms I needed in my trade in. They worked with me to ensure the price was within my budget, which was very tight, while still enabling that I pu the terms I needed in my trade in. They worked with me to ensure the price was within my budget, which was very tight, while still enabling that I purchased a car that met my needs for amenities, along with aesthetics and comfort. Thanks Rusty and Tri State Nissan - you are professional, courtious, honest and willing to work. More
They gave us a great customer service experience. They stayed with us until 10pm. Mr. Linaweaver is a good salesman and very friendly. I would like to recommend this dealership. stayed with us until 10pm. Mr. Linaweaver is a good salesman and very friendly. I would like to recommend this dealership. More
Steven was easy to work with and took the time to point out special features and hidden gems about our new (to us) car. Was helpful that he also owned the same brand in a similar model. However, whoeve out special features and hidden gems about our new (to us) car. Was helpful that he also owned the same brand in a similar model. However, whoever details their cars doesn't know how to detail a car very well as they supposedly did that twice to this car and when we drove out the front window was very smeared inside. If you can't use a clean rag on a window, it makes you doubt anything else got very attended to either. Maybe it was the lighting in the bay though. I know I've had the same issue at home at times. Dave, who fronted the negotiations, was somewhat helpful, almost comical (almost annoying over time) with his fast in - fast out of the "negotiating cubicle". While we feel we got a good and fair price for the car and for our trade-in, it would have been much easier if they'd just said yes the first time rather than waste time over 2 days to go back and forth to arrive at the same number we started with in the first place. I didn't expect to waste their time and told them our offer up front. I would have appreciated being told an easy yes or no the 1st time. Other than that, the staff we met were generally nice and helpful and we'd consider another purchase at Tri-State Nissan in the future. More