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Tri State Nissan

Winchester, VA

4.8
997 Reviews
Tri-State Nissan has been a proud member of the Marlow Automotive Group since 1983. The Marlow Automotive Group has served the Northern Shenandoah Valley for over 75 years and include Marlow Motor Company (Chrysler- Jeep- Dodge- Ram) in Front Royal, Virginia and Marlow Ford in Luray, Virginia. As a local family-owned and woman-operated business, the dealerships of the Marlow Automotive Group have strong ties to the communities in which they operate. This translates into a high level of convenience, increased accountability, and a strong commitment to our customers and community.
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1230 Millwood Pike

Winchester, VA

22602

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Showing 997 reviews

July 19, 2011

I was very pleased with Tri-State Nissan and D.J. Lilly. I will be going back and will be recommending to all of my friends and family. I have never had such a great experience at a dealership. I couldn't More

by kcarter26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D.J. Lilly
July 16, 2011

We got an excellent deal with the trade in. Russell was excellent in working with us in helping us to meet our needs and very friendly.And daughter was happy she got a balloon. More

by fransc22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Furneisen
July 14, 2011

Three words describe the people at Tri State...... Friendly, competent and honest. Everybody we saw, and particularly the people who worked with us were outstanding. The salesman, D.J. quickly grasp More

by VirginiaTraveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
E.J. Jeremy __
July 14, 2011

Claire was great and overall it was a good experience, but I have to admit that the finance section needs a lot of work. We decided to buy the car early on and it took more than two hours to complete deal More

by bstewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claire Carlson
July 11, 2011

Very Friendly service Great prices Greater people. Made me feel comfortble and the sale staff was very informative about the vehicles wich was a very nice change. I Will be back again. More

by jnash1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Moorhouse II
July 07, 2011

GREAT SALES FORCE! GREAT VEHICLES! GREAT EXPERIENCE! Highly recommend anyone that is looking for a dependable vehicle to check out a Nissan. Also, no other dealership has the selection, service, and dea More

by brooderking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claire Carlson
July 06, 2011

What friendly dealership this the second new nissan i have brought.I had a budget a Brian worked the deal and got it done,i will be tri-state nissan customer for life! More

by jeffyost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brian neives, Brian Nieves
July 05, 2011

Rusty Moorehouse and the team were determined to give me the terms I needed in my trade in. They worked with me to ensure the price was within my budget, which was very tight, while still enabling that I pu More

by bassfords
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
July 02, 2011

They gave us a great customer service experience. They stayed with us until 10pm. Mr. Linaweaver is a good salesman and very friendly. I would like to recommend this dealership. More

by peruana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Linaweaver / Jeremy Ross
July 01, 2011

Steven was easy to work with and took the time to point out special features and hidden gems about our new (to us) car. Was helpful that he also owned the same brand in a similar model. However, whoeve More

by rogue1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Palmer
Jul 01, 2011 -

rogue1024 responded

Just to be clear. Dave was helpful and worked with us, (although when we didn't budge on our prices it'd been nice if they just took that step the first time, but that's a typical haggling car lot). I am grateful for his help as well. And Heather in the finance office did a good job explaining all the paperwork etc. To repeat, we would shop there again. We can recommend them easily, just be prepared for the "haggling car dance" some lots make you go through. But, as long as you both leave the negotiations happy, then I guess that's okay. Our thanks to all the staff who helped us. (Including Steve in Parts too who dug up nearly every option there is for our new Rogue! Thanks and see you for our first maintenance soon.)

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