Tri State Nissan

My Wife and I were out looking at new cars once we stopped at Tri-State Nissan and dealt with DJ Lilly (The Big Guy) trailing to another dealer was over. DJ is a great Sale Consultant that made our stopped at Tri-State Nissan and dealt with DJ Lilly (The Big Guy) trailing to another dealer was over. DJ is a great Sale Consultant that made our time and experience to Tri-State a joy, very comfortable and never pushy. He is a great person and always shows the can do altitude and Tri-State is lucky to have someone like The Big Guy on their staff serving the public. I will recommend Tri-State Nissan to everyone I know because of my positive experience and tell them to see “The Big Guy” DJ Lilly. Faithful New Customers, Kathy & Kenny Windsor Gapland, MD More

This was the best experience I have had with any car dealer. Brian was great as was everyone else. They treated me with courtesy and respect. There was a willingness to be open and honest and help me dealer. Brian was great as was everyone else. They treated me with courtesy and respect. There was a willingness to be open and honest and help me get exactly what I wanted! More

All together a great experience in purchasing a new car. Everyone we came into contact with during the process of purchasing our new car was a true professional Everyone we came into contact with during the process of purchasing our new car was a true professional More

Tri-state Nissan is awesome. I'm so happy with the car I bought and they will do everything they can to get you what you want. Not to mention they have the best trade in values around! bought and they will do everything they can to get you what you want. Not to mention they have the best trade in values around! More

DJ Lilly was an awesome salesman! He was very patient with us, never pressuring us to buy even though we visited hime several times before making a purchase. He knew all the answers to our questions and with us, never pressuring us to buy even though we visited hime several times before making a purchase. He knew all the answers to our questions and gave great info about each car, helping us make our ultimate decision. The actual sales process was also easy and efficient. DJ and the managers worked with us to get our payment where we wanted it and we are extremely happy with our second vehicle from Tristate Nissan. More

Matt promptly turned our issue into an accurate diagnosis and solution that we are very pleased with. Thank you Matt and Rodney! Thank you Tri-State! That’s one of the many reasons we have purchased 8 ve and solution that we are very pleased with. Thank you Matt and Rodney! Thank you Tri-State! That’s one of the many reasons we have purchased 8 vehicles from Tri-State. More

We have purchased 5 vehicles from TriState. Four of them new and one used. We have always received great prices and payments that we are comfortable with. When we need service we are always greeted by n new and one used. We have always received great prices and payments that we are comfortable with. When we need service we are always greeted by name and treated like we are the most important customers. Rodney, the service manager, has always helped us with any concerns we have had with any of our vehicles, big or small. This is a place that still has the motto, "The customer is always right". In this ever changing world of customer service, they never let us down but increase our expectations of others because they are so good and kind. It is an excellent place to purchase a vehicle and have it serviced. We recommend TriState sales and service to all of our friends and family. You WILL be happy if you give them a try. More

I tell everyone no matter what kind of vehicle brand you drive this is the place for service. Matt Keenen is my service contact and he is outstanding. Tri State from the top (Steve Ward) to the young man wh drive this is the place for service. Matt Keenen is my service contact and he is outstanding. Tri State from the top (Steve Ward) to the young man who will clean your car really understands customer service! The express-lube is fast and cost effective. Free wifi, nice waiting room, beverage center and friendly employees. If your vehicle is in for the day they will take you to work! You feel that you are the number one customer, they communicate clearly and explain what they are doing or recommending very well. I drive a Nissan Altima 2003 with over 312,000 miles and they have done my service all these miles. Not one time have I had to have work re-done. Matt understands that due to repair cost somethings have to wait and he is well versed on what should be repaired right away for safety reasons and what can wait. What more can I say give them a try and see for yourself. More

Unusual situation, 3-4 gallons of water spilled into the cargo area of my Murano at 60 mph on the highway. By the time I could safely pull over and open up the hatch I noticed several warning lights on the cargo area of my Murano at 60 mph on the highway. By the time I could safely pull over and open up the hatch I noticed several warning lights on the panel, including the ABS system. After limping home and opening all the floor panels in the cargo area what water remained after draining out on the road was soaked up and a fan was set up to move air thru the vehicle overnight to facilitate drying. In the morning the warning lights still lit up when the engine was started. I called Matt and explained the situation. He offered to check the car out immediately and assured me it was safe to drive to the shop, which we did. During the drive in the warning lights went out on their own so it was not likely a reason would be found for the warnings aside from speculation that moisture had set off the associated sensors and they dropped off when drying completed. Matt had his mechanic make sure that all the water was gone and check the computers history and run diagnostics. All checked out normal and we were on our way, relieved that no damage had been done and the brakes were in normal working order. Thanks Matt for getting us into the shop quickly and ensuring complete service. More

Matt Keenan has been my service advisor for 7 years now. He is so helpful, goes the extra mile and with a smile on his face. I love working with him! There have been many times where he just went above an He is so helpful, goes the extra mile and with a smile on his face. I love working with him! There have been many times where he just went above and beyond what he needed to do. I greatly appreciate how easy he makes it to get my car serviced. Bill Regan has been working on my car for over 6 years now. He is always so helpful (taking time to answer my questions, take a ride with me so that I can show him what the car is doing). I feel very confident that my car is the best condition because Billy has worked on it. More