Tri State Nissan

My wife and I were looking for a vehicle that got better gas mileage than the Chevy Impala we owned. We received a trade offer on our Impala and were able to pick out a Nissan Altima we liked. We received a gas mileage than the Chevy Impala we owned. We received a trade offer on our Impala and were able to pick out a Nissan Altima we liked. We received a deal and I went shopping around with other Nissan dealerships. The offer Tri-State gave us was 25,666 with trading the Impala in. I went to Browns Nissan in Sterling, Va and they gave me an offer of 24,000 OTD. I didn't like how Browns Nissan was treating me. They were really pushy and tried to pressure me into buying a Altima after I explained to them I was going to shop around for the best price. I went back to Tri-State because they treated me much better. Steve Palmer was my sales person and he was great from start to finish. Dave Vincent was also involved in helping reach a reasonable price. I am however a little disappointed what happened when we were reaching a finally deal on the vehicle we wanted. I explained to Dave that I could get the same vehicle from Brown's for 24,000. After some time of trying to work a deal Dave came back and offered us a deal of 24073.83 OTD. The deal include all the rebates that were being offered and I received an okay price for my Impala. Prior to agreeing on the deal with Dave we had explained to him that we wanted to take advantage of the special financing Nissan was offering which was 1.9% for 72 months. We agreed on the deal. When he typed the paperwork up the sale price of the vehicle was 25073.83 which was 1000.00 more than we agreed on. Dave explained to me that since we wanted to finance threw Nissan we would be lossing a 1000.00 rebate. Dave knew from the start how much we wanted to pay and how we wanted to finance, so he knew we would loose the rebate which would put 1000.00 more in their pocket. At this point we had spent a good amount of time working a deal so we went ahead and accepted the deal. The only reason I accepted the deal was because this dealership was really good except for the final price. I am disappointed that Dave knew we would loose the 1000.00 rebate which put us 1000.00 more than we could have got the vehicle at another dealership. The closing process was a littled long. All in All I was pleased and would recommend this dealership but I will make sure that who ever I recommend this dealership to they are aware of there sneaky sales tactics. More

We visited Tri-State Nissan at the beginning of our car search and ended up not having to go anywhere else. James and David helped us find the perfect car to match our budget and our needs. They weren't pu search and ended up not having to go anywhere else. James and David helped us find the perfect car to match our budget and our needs. They weren't pushy or overbearing. James was very knowledgeable and made us feel comfortable. David was funny and we enjoyed the bargaining process as it was all very above board and straightforward. We left feeling very happy and would definitely go here again for our future car purchases. Highly recommended! More

We visited Tri-State to test drive the Murano after our vehicle had been totaled in an accident. We were also looking at the Toyota Venza. The staff at Tri-State was very helpful and knowledgeable about vehicle had been totaled in an accident. We were also looking at the Toyota Venza. The staff at Tri-State was very helpful and knowledgeable about their vehicles, obviously proud of the vehicles that they sell. After our test drive we were still considering the Venza, however, the dealership in town did not have a new one that we could test drive and we didn't want to, nor did we have the time, to drive an hour to do that. If our overall experience hadn't been so positive at Tri-State, we would have taken the time to pursue the other vehicle experience. David had great follow-up with me, as did Daniel with my husband. so far our experience has been a thumbs-up. We're looking forward to experiencing the other side of the customer service as Nissan owners and dealing with the dealership's service department. More

I went to six dealerships on the hunt for a work car looking for great gas milage, good safety scores but of course price price price was my biggest concern. I was hitting the end of the month which I looking for great gas milage, good safety scores but of course price price price was my biggest concern. I was hitting the end of the month which I felt would help, as well as the end of the year (Aug) so I thought perhaps a 2011 would be ready to leave the lot. I narrowed my choices down to 2 and went back to both dealerships to crunch the numbers. The lowest price with great safety record and fantastic gas milage but no bells and whistles (even had hand crank windows!) which was OK with me was my first stop, they essentially told me that sticker price was as low as they go. They said these things are flying off the lot and they didn't need to deal. This was a minicar. It is against everything in me to pay sticker price, although they were giving me a more than fair price for my trade in but used car prices are at an all time high so they weren't hurting themselves in my opinion. I told them I would go to the other dealership I had selected. They said I would be back. They were wrong. At TriState Nissan they slashed 3,000 off the sticker price and their midsize car was cheaper than the mini plus they matched the trade in from the other dealership - get that in writing! It was a 2011 but had all the bells and whistles (even stuff I am not sure what it is!) and being the last day of the month they were ready to move some inventory. I like they had A LOT of cars. The other dealership had 1-2 of each and that was it. They told me the car I saw one day would not be there the next. They were right - it was gone but I am glad it was. Very happy with my new car! More

When we arrived at the dealership we were greeted by Steven Palmer right away. He was very helpful in showing us the used vehicles that were in the price range we were looking for. Throughout the proc Steven Palmer right away. He was very helpful in showing us the used vehicles that were in the price range we were looking for. Throughout the process of buying the car he was always cheerful and accommodating. If I were to buy another car I would definitely ask for Steven in particular to help me find the right car. More

I had spent the better part of my day attempting to secure the purchase of a 2011 Nissan Sentra from Brown's Nissan in Fairfax for a price that I believed to be a reasonable offer. After approximately secure the purchase of a 2011 Nissan Sentra from Brown's Nissan in Fairfax for a price that I believed to be a reasonable offer. After approximately 3 hours of discussion, I walked away when my final offer was turned down. For a dealer that states, We will never lose a customer because of service, price or selection, I was disappointed to say the least. It was then I contacted Tri State (after a referral from a trusted friend) and had the pleasure of speaking with Brian Nieves. I told him up front what I was looking to accomplish, explained what I had already been through earlier in the day and asked him what he could do for me in the way of pricing. All of this was important to me because I live an hour away and didn't want to make the drive up if I was going to have to walk away again. His response...Let me see what we can do for you and I'll call you back shortly. Within 15 minutes, Brian returned my call, offered me a deal that was acceptable to me and within my budget! I hadn't purchased a new car since 1989 so this was an extraordinary experience for me. From the moment I arrived at Tri State, Brian made me feel welcome and thanked me for allowing Tri State to meet my car buying needs. From beginning to end, I cannot think of anything that wasn't covered for my new car service needs. I cannot thank Brian, Jeremy and Angel enough for making this car buying experience something that I will remember for a long time to come. Not only will I recommend Tri State to my friends and family, I'm sure I will be back sooner than you think. My college freshman will be in need of a vehicle sooner than later! Thank you again...for everything! I love my new car! Sincerely, Debbie Bruce More

Brian Nieves is the sales person we usually deal with. At the time of the purchase we found out that he was on vacation. Daniel Nelson was assisting Brian with his customers. Daniel was very pleasant to At the time of the purchase we found out that he was on vacation. Daniel Nelson was assisting Brian with his customers. Daniel was very pleasant to work with and he answered all of our questions. This is our fourth vehicle from Tri-State Nissan. We have leased two vehicled prior to this purchase and already owned one. The process was uncomplicated and my husband and I were treated very well. Thank you for everything. More

The whole purchase time thought Steve Palmer was complete, professional and friendly. There was not one thing that was not explained and handled. Thank you. complete, professional and friendly. There was not one thing that was not explained and handled. Thank you. More

From the very beginning they were attentive. They appraised our vehicle fast and offered us options when we couldnt afford a more expensive model (another dealership didnt do this at all). Negotiatin appraised our vehicle fast and offered us options when we couldnt afford a more expensive model (another dealership didnt do this at all). Negotiating was a good experience, didnt offer outside of our price range. they were very busy when we went so getting the paperwork done was time consuming, but they did there best to get us out quick. overall great experience, I will be a repeat buyer More

Overall good experience. I've purchased 5 new Kias because they always gave me the most for my money. Not this time, Tristate beat the Kia dealer's price and my new car is great. On my way to delive because they always gave me the most for my money. Not this time, Tristate beat the Kia dealer's price and my new car is great. On my way to delivery, I called and asked if I could choose a different color car and they handled my request with more courtesy and professionalism than I ever could have expected. More