Tri State Nissan

THE DEALER SHIP DID A FINE JOB ON GUILDING ALL IT'S EMPLOYEES IN THE RIGHT DIRECTION TO COMPLETE A QUALITY CAR SALE. THERE WERE A FEW THINGS THAT WERE NOT DISCLOSED TO ME UNTIL I READ THE FINAL DESCRIP EMPLOYEES IN THE RIGHT DIRECTION TO COMPLETE A QUALITY CAR SALE. THERE WERE A FEW THINGS THAT WERE NOT DISCLOSED TO ME UNTIL I READ THE FINAL DESCRIPTIVE SALE INFORMATION SHEET. I DID NOT KNOW I HAD TO PAY FOR CLEAN UP AND SERVICE OF MY CARS THAT I TRADED IN.MY CARS WERE SPOTLESS ON TRADE IN.I DID NOT FULLY UNDERSTAND THE REBATES AND INCENIVES STIMULUS PACKAGE WHEN IT COME DOWN TO FINANCEING. YOU ADVERTISE THESE PACKAGES BUT YOU ALSO DO NOT EXPLAINE THAT THEY CAN GO AWAY IF YOU DON'T FOLLOW CERTAIN GROUND RULES THAT COULD END UP WITH A HIGHER INTREST RATE OR FINANCEING FIGURE. PRESURE WAS NOT APPLIED ON MY SALE (BUT) I FEEL STEVE COULD OF HANDLED THE WHOLE SALE WITH OUT THE HELP OF DAVE.AGAIN NO PRESSURE WAS APPLIED. BUT BEING UNFALIMERY WITH SO MUCH PAPER WORK AND THE LEANTH OF TIME TO MAKE A SALE IT WAS OVER WHELEMING AND TIRESUME. tHE CLOSEING WAS DONE IN TWO STAGES. I ARRIVED AT ONE OCLOCK AND LEFT AT EIGHT FIFTEEN. I ALSO HAD TO RETURN THE NEXT DAY FOR MY WIFE TO FINALIZE THE PAPERS AND BRING IN MY OTHER CAR. I COULD OFFER SOME GOOD ADVISE TO ALL THAT READ THIS.BY BEING THERE I OBSERVIED QUITE ALOT IN SEVEN HOURS.YOU HAVE NO PRIVACY WITH YOUR SALES PERSON IN THOSE OPEN TYPE QUBELOWS.YOU COULD ELLIMIATE SOME OF THOSE FOR MORE FLOOR SPACE AND USE THE OFFICE SPACE IN THE BACK OF THEM THAT ARE NOT BEING USED ONLY FOR CLOSER. I WAS NOT OFFERED ANY ASSESSORIES FOR MY NEW SUV NISSAN. I SEE YOU HAVE AT LEAST ONE FOURTH OF. THE SHOW ROOM FLOOR FOR DISPLAYING ASSESSORIES.THANKS AGAIN AND I UNDERSTAND THE SECOND DAY WAS PART OF MY POOR JUDGEMENT OF NOT BEING MORE PREPARED.THANK YOU CHARLES G. More

This was my first car buying experience. Rusty Moorhouse and the team at Tri-State made it so easy! Rusty was professional and personable. I am happy to be a "new" member of the Nissan family. I highly r and the team at Tri-State made it so easy! Rusty was professional and personable. I am happy to be a "new" member of the Nissan family. I highly recommend Tri-State Nissan and Rusty to anyone looking to buy a car. More

Everyone was great. They were very professional and accomodating to our family. We were very impressed on how they worked with us and treated our 2 year old. Everyone was friendly and helpful. They accomodating to our family. We were very impressed on how they worked with us and treated our 2 year old. Everyone was friendly and helpful. They answered all our questions thoroughly throughout the whole process. We feel they went above and beyond what we expected. We got the car we were looking for at the price we wanted. We will definitely go back and recommend Tri State Nissan to everyone we know. More

2nd time buying from Tri-State Nissan. Great, friendly atmosphere at the dealership. Actually, wasn't expecting to buy when I stopped on Saturday but felt comfortable doing so after talking with Russell atmosphere at the dealership. Actually, wasn't expecting to buy when I stopped on Saturday but felt comfortable doing so after talking with Russell and test driving the car. Russell didn't pressure me into buying the car at all. Overall, it was a good experience and will most likely return to the dealership for future purchases. More

I feel that Nissan is topnotch in service and friendliness. They made my overall experience one to be remembered and I'm very happy/satisfied!!!! friendliness. They made my overall experience one to be remembered and I'm very happy/satisfied!!!! More

The overall experience at the dealership was a great experience. The staff was friendly and was not pushy at all. I don't like pressure sales tactics and these guys did not pressure us at all. They ga experience. The staff was friendly and was not pushy at all. I don't like pressure sales tactics and these guys did not pressure us at all. They gave us time to make the decision on whether or not we wanted to purchase. I will recommend them to all my friends! More

My experience with Tri State was above and beyond expectations. They were very easy to work with. My salesman, Russell Furneisen was a pleasure to work with and Cathy Fritzges the finance manager w expectations. They were very easy to work with. My salesman, Russell Furneisen was a pleasure to work with and Cathy Fritzges the finance manager went above and beyond to help me. More

Mr. Lilly was direct and to the point. I explained to him what I was looking for and how I planned on discussing the transaction. He was prompt to get me the best number he could as far as price and I a him what I was looking for and how I planned on discussing the transaction. He was prompt to get me the best number he could as far as price and I appreciate his professionalism and willingness to deal via email (as I am quite busy throughout the day). I will definately recommend friends and clients looking for vehicles to deal directly with D.J. Lilly. Sincerely, Matt Wolenski More

My husband and i have purchased numerous cars over the last 15 years and this was one of the best experiences yet! Daniel Charles our sales person was a joy to work with. The whole enviroment of the deale last 15 years and this was one of the best experiences yet! Daniel Charles our sales person was a joy to work with. The whole enviroment of the dealership was great! David the sales manager was also a pleasure to work with as well as Kathy in financing. We would reccommend your dealership to family and friends and hope that this will be a lasting auto relationship! thank you for such a great experience it was a pleasure doing business with you! More

My husband and I just went to look for a vehicle not expecting to buy. We stopped at Tri-State Nissan and test drove a vehicle and the people and the service was just wonderful. Best experience ever p expecting to buy. We stopped at Tri-State Nissan and test drove a vehicle and the people and the service was just wonderful. Best experience ever purchasing a vehicle. Rusty was our sales professional and would recommend him to anybody. Will definitely be purchasing future vehicles at Tri-State Nissan. Thanks. More