Tri State Nissan

D.J. Lilly was very understanding and helpful to my needs and provided exceptional assistance in working out a deal for my new vehicle and trade in. D.J. was an excellent sales professional. He was friendly, and provided exceptional assistance in working out a deal for my new vehicle and trade in. D.J. was an excellent sales professional. He was friendly, knowledgeable and patient... I changed my mind on the color a few times! The process from beginning to end was quick and efficient. I felt my business was important to them. This dealership in general is great to work with. Everyone is pleasant and helpful. I highly recommend D.J. Lilly to assist anyone that is thinking of purchasing a new or used vehicle. More

This is my 4th car at this business and Rusty has been very friendly, helpful with a great customer service. I will certaily shop here again for a new car and recommend this dealer to friends. very friendly, helpful with a great customer service. I will certaily shop here again for a new car and recommend this dealer to friends. More

It was a good buying experience. I shopped around and found that many dealers are still playing the old run around game when it comes to the price. The reason I bought from Tri-State is that I was provid found that many dealers are still playing the old run around game when it comes to the price. The reason I bought from Tri-State is that I was provided the real price the first time. Once that was established, the sales team did not pressure me. I returned to buy about two weeks after my test drive. Other than a letter in the mail, no one bothered me. I like that. More

The three individuals that I worked with were very nice and enthusiastic. None of them reminded me of car salesman (which have a very bad rep). It was my first time purchasing a vehicle from them as well a and enthusiastic. None of them reminded me of car salesman (which have a very bad rep). It was my first time purchasing a vehicle from them as well as my first time purchasing a new vehicle. They made the process as pleasant as possible. It took quite a while to negotiate a price that I found reasonable, but it was eventually done. The vehicle I wanted wasn't even on the lot at the time, but they had it there within 3 business days. I love my new car and will definitely do business there again. More

I couldn't be more pleased with my purchase! Thursday I came in to see what I would be able to get and remain in my payment range. . .well, Brian and your team worked a miracle! I traded 2006 Honda Civic came in to see what I would be able to get and remain in my payment range. . .well, Brian and your team worked a miracle! I traded 2006 Honda Civic for a 2009 Nissan Murano with 50,000 fewer miles than I had on the Honda, while keeping in close range of my current payment. I'm thrilled! The Tires for Life program is so incredible as is the fact that I now have a 100,000 mile Powertrain Warrenty on my Nissan. I will most definitely be recommending TriState Nissan to all my friends! Thank you so very much for making this such a rewarding and enjoyable process! Sincerely, Meredith B. Miller (Your new "Customer for Life!") More

i love my new used truck brian nieves was very good at explaining everything and tried to make us as comfortable with the purchase as possible i will gladly refer others to tristate nissan and already hav explaining everything and tried to make us as comfortable with the purchase as possible i will gladly refer others to tristate nissan and already have harvey orndorff More

This is my second new car from TriState. Easy, smooth process. As in all purchases, suggest you have your research done first before going to the dealership. If you show you know what the true value of t process. As in all purchases, suggest you have your research done first before going to the dealership. If you show you know what the true value of the vehicle is and are reasonable about your negotiations, your deal will just fly through the process. Made my deal over the phone since I had a week of due diligence concluded and several dealer quotes already for both the car I wanted to purchase and my trade-in. New what I felt was fair price for new vehicle and range of what dealerships were offering for my trade sight seen. Made deal on phone, went to dealership next AM to have dealer confirm value of my vehicle (15 min), firmed up numbers quoted from previous evening (5 min), test drove vehicle (15 min), concluded paper work (30 min), waited for a little for vehicle prep (20 min, super black a pain to get perfect) and out the door. No additional pressure just professional service. The finance person usually responsible to pressure you into buying all the extra services in most dealerships were refreshingly friendly. Cathy, finance manager, explained services and didn't continue high pressure sale of services when I declined. As mentioned, this is my second vehicle with TriState and if you're an informed buyer you can get a great deal from them along with top notch service throughout the purchase process. Rusty was very knowledgeable about the Murano I purchased and about the Nissan line in entirety. Dealt with Brian Nieves 4 years back and he was a very pleasant sales experience as well. Keep up the good work guys & gals and thanks for an easy, low pressure, no bull sales experience. More

I was very pleased to purchase my first Nissan at Tri-State Nissan on Friday, August 10,2012. I received excellent customer service from Rusty Moorehouse. I had visited this location about 2 weeks Tri-State Nissan on Friday, August 10,2012. I received excellent customer service from Rusty Moorehouse. I had visited this location about 2 weeks earlier to look at a used SUV on the lot when Rusty approached me. He asked if I was trading up, I was driving a 2003 Jeep Liberty. I told him I was interested in the Jeep product. He asked if I had considered the Nissan SUV/Crossovers. I told him I was not familiar with the Nissan vehicles, and proceeded to take me over to the vehicles. He went over The Juke and all of the features as well as the Rogue. I had informed Rusty that I needed 4 wheel drive and the best gas mileage. I don't him I would think about the information he had provided me. I went back to the dealership on Thursday, August 9th and asked if I could test drive the Juke and the Rogue. I drove them both and feel in love with the Juke. It had all the features I needed. Rusty was very thorough in going over all the options and showing me all the features. He a long with The Manager and Finance Department were excellent and I will tell anyone that interested in buying a vehicle to check out Rusty at Tri-State Nissan. More

The whole experience was great I did not feel pressured and they were willing to deal with my finance limitations and my old clunker which I wanted to get rid in a timely manner They answered my questions and they were willing to deal with my finance limitations and my old clunker which I wanted to get rid in a timely manner They answered my questions and addressed my concerns I would recommend this dealership to family or a friend. Love my new car!! More

The dealership was very clean and a friendly environment. Troy Jackson was the best salesman I've dealt with in a long time! He was pleasant and very patient. He listen to my needs and wants and provided me Troy Jackson was the best salesman I've dealt with in a long time! He was pleasant and very patient. He listen to my needs and wants and provided me with the perfect car with a great deal! I love my 2012 maxima! I will continue to deal with Tri state Nissan and Troy Jackson for the lifetime of buying vehicles! More