Tri State Nissan
Winchester, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I have owned my Nissan Frontier for 12 months now. My initial contact with Brian was pleasant and pressure free. I had determined what I wanted to pay for this truck and it didn't take long to arrive at initial contact with Brian was pleasant and pressure free. I had determined what I wanted to pay for this truck and it didn't take long to arrive at that figure with Brian. Since buying the truck, I have put 30k miles on it. I take it back to Tristate for service. They are extremely efficient, the truck is in and out quickly and the oil changes are the least expensive around. I will be a customer of Tristate when it's time to trade in my wife's Xterra, and, due to my experience with them, it may be sooner than I had anticipated. I have dealt with car sales and service personnel for 40 years. Tristate is the best, by far. More
Just wanted to give a shout out to the service dept. at tri-state nissan. I had to take our new Rogue in because of a very annoying rattling noise it was making. I know it doesn't sound like a big deal, bu tri-state nissan. I had to take our new Rogue in because of a very annoying rattling noise it was making. I know it doesn't sound like a big deal, but I know how hard it can be to track these things down. And I just want to thank everyone involved in finding the source of this noise and resolving the issue. It took a couple trips in, but they found it and fixed it, and I'm grateful for thier resolve. Forgive me for not knowing all the people involved, but I do remember the service advisor Matt, and another named Kieth I believe, and the tech by the name of Seth? If I'm missing anyone or have the names wrong, I'm sorry. Just wanted to thank everyone for fast, friendly service. Truely a great dealership in all aspects. More
Matt Fanning was our Sales Consultant, we stopped by to look at Jukes, he showed us Jukes as well as Cubes. His knowledge of the product was excellent, his demeanor and sales personna not only sold us on look at Jukes, he showed us Jukes as well as Cubes. His knowledge of the product was excellent, his demeanor and sales personna not only sold us on a Cube but on Tri State Nissan as well. We honestly had no intention in purchasing a vehicle when we stopped by to 'look' but Matt's helpful salesmanship along with the top quality support staff convinced to purchase that day. If Tri State's service is at the same standards as their sales and financial staff, we will certainly be looking to purchase another vehicle from them in the future. More
After spending over four hours at the dealership I ended After spending over four hours at the dealership I ended up with a car that sounds like it has rods knocking, the miles on the odometer were listed After spending over four hours at the dealership I ended up with a car that sounds like it has rods knocking, the miles on the odometer were listed incorrectly (by 90+ miles), my offer on price was completely ignored and when I finally got out with the car it didn't even have a full tank of gas. You can bet that I'm going to have plenty to say to people about the car and your dealership. More
In june of 2011 I made my first trip back into tri-state nissan after many years. I met my salesman DJ Lilly and purchased a beautiful new Titan truck. As stated in a previous DealerRater review I left ther nissan after many years. I met my salesman DJ Lilly and purchased a beautiful new Titan truck. As stated in a previous DealerRater review I left there feeling It was the best buying experience of my life, and believe me I've purchased alot of cars over the years in lots of different makes and models. I loved my new Titan truck, but unfortunately my wife didn't share the same enthusiasm for it. I had traded a nissan rogue on the truck, (which she never forgave me for) and after much discussion it was decided that we would like to have another Rogue. I figured although being a little upside down on the truck I would give it a try. I saw that they had a pearl white Sl on the lot and contacted DJ. In short order he and Angel had a deal worked up that I couldn't pass on. When I arrived at the dealership DJ was busy with another customer, so Angel stepped in until DJ was done so I wouldn't have to wait. The financing was quick and painless with Jeremy, and he even reminded that I had purchased gap insurance on the truck and had the papers ready for the refund without even asking. Before I knew it I was driving off the lot in our new rogue. As long as I'm in the market for a Nissan, I will never step foot in another Nissan dealer. They like to use the slogan "Dealership for life", I call them friends for life. More
We came from out of state to get a vehicle. We were nervous coming so far for a vehicle but the car was such a great deal. When we got there the vehicle was everything they said it would be. DJ was our nervous coming so far for a vehicle but the car was such a great deal. When we got there the vehicle was everything they said it would be. DJ was our sales associate and made the process very easy. We were very pleased with the dealership. Cathy made the financing very easy and explained everything. This is definately a great dealership and I would recommend them to anyone. More
We came in to trade our Highlander for our 2nd vehicle from Tri State. We were greeted by D.J as soon as we came into the door. He helped us out the entire morning making us feel comfortable with our trad from Tri State. We were greeted by D.J as soon as we came into the door. He helped us out the entire morning making us feel comfortable with our trade and purchase. Cathy then made our financing quick and easy! This is a great dealership to work with and I would highly recommend it! :) -Jess and Kiel More
I highly recommend this dealership because you are greeted as soon as you start to show interest in the vehicles. The employees there are willing to help you find what will be best for you and strive greeted as soon as you start to show interest in the vehicles. The employees there are willing to help you find what will be best for you and strive to make it happen. More