Tri State Nissan

Pleasant easy experience. Sales person took care of us, and the transaction went smooth. I would return to this dealership in the future and refer friends or family. and the transaction went smooth. I would return to this dealership in the future and refer friends or family. More

The sales tactics employed by this dealership is the worst my girlfriend and I have ever seen! The staff consistently left us unattended in a sales cubical for up to 30 minutes at a time. Although our i worst my girlfriend and I have ever seen! The staff consistently left us unattended in a sales cubical for up to 30 minutes at a time. Although our initial sales consultant, Daniel Nelson, was friendly, he knew little to nothing about the Jeep I was there inquiring about; that seemed to be the case with the majority of the employee's. The offer given to me for my trade-in was over $4,000 less than the NADA value, which I might add, the state of Virginia uses to determine the value of vehicles! The advertised price of the Jeep was about $2500 more than the NADA value. It took over four hours to complete the transaction. We got to the dealership a few minutes after two in the afternoon and we didn't drive away with the Jeep until after six-thirty in the evening. It took us to drive away from the dealership when they offered us a fourth or fifth outrageous deal before they called us back about five minutes after leaving to offer us something close to the deal we were looking for. Our overall experience was less than pleasing and we will be sure to avoid this dealership like the plague and be sure to voice our experience to any of our friends looking to buy a new or used car in that geographic area. More

My experience at this dealership was awesome. I am a disappointed however that my brand new car did not come with mats for the inside. How am I expected to keep my new car shiny and clean without havin disappointed however that my brand new car did not come with mats for the inside. How am I expected to keep my new car shiny and clean without having mats to put your feet on? Now I have to put out another $120.00 to order mats and have to deal with the paper ones until mine come in. Very uncool Nissan! More

We greatly appreciated all of the hard work that both Daniel Charles and David Vincent did to get us into a new Nissan. We will never forget it and have already started telling people to come and see the Daniel Charles and David Vincent did to get us into a new Nissan. We will never forget it and have already started telling people to come and see them. More

Awesome service and people!! Quailty service. Never a hassal and always willing to help. Repeat customer of 6+ New Nissans and family as well. A++++++++++++++++++++++++++++++++++++++++++ Service and Sale hassal and always willing to help. Repeat customer of 6+ New Nissans and family as well. A++++++++++++++++++++++++++++++++++++++++++ Service and Sales More

Tri-State Nissan was an amazing experience. The people were friendly and very helpful. I personally was in and out in a matter of an hour or two hours. This dealership is fast and reliable. were friendly and very helpful. I personally was in and out in a matter of an hour or two hours. This dealership is fast and reliable. More

I had a great experience. Everyone was very friendly and professional. D.J is a great sales person. He listened to what I wanted and never once tried to change my mind like other places I have visited. I'm professional. D.J is a great sales person. He listened to what I wanted and never once tried to change my mind like other places I have visited. I'm very happy with my purchase. More

I believe this dealership is very concerned as to what I wanted as to price range and Rusty Moorhouse is the most delightful salesperson. Thanks wanted as to price range and Rusty Moorhouse is the most delightful salesperson. Thanks More

Have been a customer since I purchased my 2009 Murano from Tri State Nissan. I wanted to trade again and so I knew where to go...I purchased a 2012 from Daniel Nelson. He showed everything difference tha from Tri State Nissan. I wanted to trade again and so I knew where to go...I purchased a 2012 from Daniel Nelson. He showed everything difference that I didn't have on my 2009. I knew pretty much where and how everything worked except I didn't have the bluetooth, camera, or sunroof on my trade and he took time to go over all that. I really think the service department sold me on purchasing there. It is fantastic. There is hardly any waiting and they are so curtious and efficient. More

Daniel was very thorough and very informative. Having had a 2007 Murano, I already loved the vehicle but the new upgrades are wonderful and Daniel was a pleasure to deal with. had a 2007 Murano, I already loved the vehicle but the new upgrades are wonderful and Daniel was a pleasure to deal with. More