Tri State Nissan

I worked with Troy Jackson. He was knowledgeable about all my questions and was very easy and pleasant to work with. There wasn't the rush for a hard sell, I was able to take my time and really have the all my questions and was very easy and pleasant to work with. There wasn't the rush for a hard sell, I was able to take my time and really have the time and experience to decide which car was right for me with the guidance of someone who knew the products. I would definitely reccommend working with Troy and the folks at Tri-state Nissan. More

This is the 11th car I have bought from Steve Ward and Tri State over the years, both for myself and family members I enjoy dealing with them because they are honest, straight forward people who do what Tri State over the years, both for myself and family members I enjoy dealing with them because they are honest, straight forward people who do what they say and go the "extra" mile to work with you. You feel comfortable and not pressured throughout the whole car buying process. Rusty was very good at not over selling us on a larger SUV that we came into buy, and we ended up not buying the more expensive SUV, but the smaller, less expensive Rogue. All in all, it was a great experience that only took about an 2 hours total, and we were out the door. More

It was a great experience. I would recommend them to anyone looking for a new car. Everyone made me feel wanted and they were working the best possible deal for me. anyone looking for a new car. Everyone made me feel wanted and they were working the best possible deal for me. More

As always, David Vincent and DJ Lilly are AWESOME!! We love our Nissan's and Tristate Nissan is the best around!!! We always get a great deal! love our Nissan's and Tristate Nissan is the best around!!! We always get a great deal! More

Participated in the tires for life program, never missed a service. When the time came to replace the tires Tri-State Nissan replaced the all four tires. However, Dropped the car off in snowy weather and th a service. When the time came to replace the tires Tri-State Nissan replaced the all four tires. However, Dropped the car off in snowy weather and the car was ready the following day. Upon picking up the car all four rims were scratched evenly around the rims in the same patter. These scratches were not there before the care was dropped off. End result, Tri-State Nissan refused to replace the rims but acknowledge they would sale a new set at their cost. If not their fault then why sale me a new set at cost. I like to clarify and give my gratitude toward several employees as they have made us feel at home. We have owned Nissan vehicles 8 years through this dealership and it was all due to key employees. The only employee, Rodney Wood, Service Manager, needs some refining. During my conversation with him he told me, and I quote "Car was so dirty when it came in I can no take responsibility". The car was dirty because it had been snowing all day when we dropped the car off. Thank you Rodney, we will no longer be purchasing a vehicle through Tri State Nissan. More

As far as finding you a car at a price in your range, they are wonderful. Unfortunately that is where it stops. I bought a brand new vehicle in June of 2012, and in Feb of this year the rim bent after hi they are wonderful. Unfortunately that is where it stops. I bought a brand new vehicle in June of 2012, and in Feb of this year the rim bent after hitting a pothole. This is not covered under the warranty, no big deal, I can pay for the rim cause of the "tires for life guarantee". Wrong on that also. I was informed that roadside hazards are not covered. Basically the only thing that is covered is when the tread on your tires wear down to a level that will not pass a VA inspection. I also bought a used vehicle from Tri State, and used vehicles are not covered either. And don't forget all of the maintenance that they require you to have them perform that can cost upwards of $200.00, or that voids your free tires also. in my opinion this "tires for life" is crap and next time I will look elsewhere for my vehicle. Any dealer can get you a good price, and if the only extra that comes from going to Chevy, Ford, or Dodge is a couple free oil changes. I will take it, at least I will feel like I am getting something for my business, instead of some garbage promise. More

Brian Nieves was amazing in his knowledge and friendliness in helping me to secure a 24 month lease on the 2013 all electric Nissan Leaf. friendliness in helping me to secure a 24 month lease on the 2013 all electric Nissan Leaf. More

Tri-State Nissan had the exact car I wanted (certified 2009 Nissan Murano) at a great price. Got me in and out of the dealership quickly. My salesman, Brian Neives, orchestrated the process beautifully. 2009 Nissan Murano) at a great price. Got me in and out of the dealership quickly. My salesman, Brian Neives, orchestrated the process beautifully. A+ More

This was by far the best experience that i have ever had when buying a new truck. All of the staff were easy to work with and went out of there way to make sure we were happy and that we got the truck that when buying a new truck. All of the staff were easy to work with and went out of there way to make sure we were happy and that we got the truck that we wanted. More

Steve was vary generes in helping me find a car that worked for me, and what I need for my roads, I am very pleased with the car. worked for me, and what I need for my roads, I am very pleased with the car. More