Tri State Nissan
Winchester, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Participated in the tires for life program, never missed a service. When the time came to replace the tires Tri-State Nissan replaced the all four tires. However, Dropped the car off in snowy weather and th a service. When the time came to replace the tires Tri-State Nissan replaced the all four tires. However, Dropped the car off in snowy weather and the car was ready the following day. Upon picking up the car all four rims were scratched evenly around the rims in the same patter. These scratches were not there before the care was dropped off. End result, Tri-State Nissan refused to replace the rims but acknowledge they would sale a new set at their cost. If not their fault then why sale me a new set at cost. I like to clarify and give my gratitude toward several employees as they have made us feel at home. We have owned Nissan vehicles 8 years through this dealership and it was all due to key employees. The only employee, Rodney Wood, Service Manager, needs some refining. During my conversation with him he told me, and I quote "Car was so dirty when it came in I can no take responsibility". The car was dirty because it had been snowing all day when we dropped the car off. Thank you Rodney, we will no longer be purchasing a vehicle through Tri State Nissan. More
As far as finding you a car at a price in your range, they are wonderful. Unfortunately that is where it stops. I bought a brand new vehicle in June of 2012, and in Feb of this year the rim bent after hi they are wonderful. Unfortunately that is where it stops. I bought a brand new vehicle in June of 2012, and in Feb of this year the rim bent after hitting a pothole. This is not covered under the warranty, no big deal, I can pay for the rim cause of the "tires for life guarantee". Wrong on that also. I was informed that roadside hazards are not covered. Basically the only thing that is covered is when the tread on your tires wear down to a level that will not pass a VA inspection. I also bought a used vehicle from Tri State, and used vehicles are not covered either. And don't forget all of the maintenance that they require you to have them perform that can cost upwards of $200.00, or that voids your free tires also. in my opinion this "tires for life" is crap and next time I will look elsewhere for my vehicle. Any dealer can get you a good price, and if the only extra that comes from going to Chevy, Ford, or Dodge is a couple free oil changes. I will take it, at least I will feel like I am getting something for my business, instead of some garbage promise. More
Brian Nieves was amazing in his knowledge and friendliness in helping me to secure a 24 month lease on the 2013 all electric Nissan Leaf. friendliness in helping me to secure a 24 month lease on the 2013 all electric Nissan Leaf. More
Tri-State Nissan had the exact car I wanted (certified 2009 Nissan Murano) at a great price. Got me in and out of the dealership quickly. My salesman, Brian Neives, orchestrated the process beautifully. 2009 Nissan Murano) at a great price. Got me in and out of the dealership quickly. My salesman, Brian Neives, orchestrated the process beautifully. A+ More
This was by far the best experience that i have ever had when buying a new truck. All of the staff were easy to work with and went out of there way to make sure we were happy and that we got the truck that when buying a new truck. All of the staff were easy to work with and went out of there way to make sure we were happy and that we got the truck that we wanted. More
GREAT EXPERIENCE BUYING A NEW TRUCK FROM TRI STATE NISSIAN. STEVEN PALMER WAS REALLY HELPFUL AND STAYED LATE WITH ME AND MY WIFE ON TWO DIFFERENT NIGHTS!!!!!!! NISSIAN. STEVEN PALMER WAS REALLY HELPFUL AND STAYED LATE WITH ME AND MY WIFE ON TWO DIFFERENT NIGHTS!!!!!!! More
Wife and I visited Tristate Nissan to browse their Altima selection. As we entered the showroom, we were greeted by a very friendly Daniel Nelson. He had us looking at our dream car in no time at all. Danie selection. As we entered the showroom, we were greeted by a very friendly Daniel Nelson. He had us looking at our dream car in no time at all. Daniel Nelson is a fine man and salesman as he made our vehicle purchase a pleasure. It was a comfortable experience dealing with Cathy Fritzges and the tough but fair David Vincent in the financing process. Mike & Kay More
I would never buy a car from another place. These guys are wonderful. They take great care of you from start to finish and are always available if I ever need them for anything post sale. are wonderful. They take great care of you from start to finish and are always available if I ever need them for anything post sale. More