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Tri State Nissan
Winchester, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Our experience buying our new Versa was great. D.J. Our experience buying our new Versa was great. D.J. Lilly is not only a great salesman, his customer service skills are exceptional. He took care Our experience buying our new Versa was great. D.J. Lilly is not only a great salesman, his customer service skills are exceptional. He took care of all our needs on a day when the dealership was extremely busy. I would reccomend Tri-State Nissan and "The Big Guy" to my friends and family. More
To me, buying a used car is even scarier than buying a new car and James Watkins made me feel very comfortable during the entire selection process. I had done a great deal of on-line research to narrow m new car and James Watkins made me feel very comfortable during the entire selection process. I had done a great deal of on-line research to narrow my choices to a few makes and models and was prepared to focus on only those. Unfortunately the specific model that interested me was not available or was out of my price range or I discovered it had features I couldn't live with. Once Mr. Watkins understood the features that were most important to me, he suggested a model that I hadn't even considered. Much to my surprise, his suggestion met all of my requirements, including my price range. The financial manager, Heather Allen, was also excellent to work with. Each step of the financial process and offered options were simply yet thoroughly explained and Ms. Allen even foound me a better rate than I could get at my credit union. This is by no means a high-pressure sales organization--they treat you better than family. I highly recommend them to anyone thinking of buying a new or used car. Their motto--customer for life--is much more than words. More
My husband and I had a great experience at Tri-State Nissan. Tom helped us a great deal. Also David (Sales Manager) was a great help. We would recommed them both to friends and family. We gave a goo Nissan. Tom helped us a great deal. Also David (Sales Manager) was a great help. We would recommed them both to friends and family. We gave a good rating because we felt we were a hard sale and possibly finace. Dave the sales manager really helped out. i am sure he helps lots of folks but it felt like he really was working to help us. He made the difference in our decsion. Tom sold the car, Dave helped us buy it. Thank you the Millers More
Had a very good buying experience with Tri-State Nissan and Salesman DJ Lilly. They were very helpful, very friendly and worked hard to get us in the car we needed at the price we wanted. I wouldn't have a and Salesman DJ Lilly. They were very helpful, very friendly and worked hard to get us in the car we needed at the price we wanted. I wouldn't have a problem recommending Tri-State and DJ to anyone I know. Thanks! More
Jeremy Ross was a great help in my search for a car. I was in search of a used car for almost 6 months, and was in no hurry. Jeremy kept me appraised of any trade-in vehicles that arrived, and instilled g was in search of a used car for almost 6 months, and was in no hurry. Jeremy kept me appraised of any trade-in vehicles that arrived, and instilled great confidence in my decision to stick with Tri State Nissan. Jeremy ended up up-selling me into a new car. This was no easy task for him to accomplish, as I've never purchased a new car and never wanted to. Even when I had time constraints for the purchase, he made everything happen in short order. I greatly appreciate everything Jeremy did for me. As a side note, everyone treated me well at Tri State. I had worked at a dealership, and Jeremy is probably the most patient and honest salesman I've run across. Thank you for your time, and thank Jeremy for being such a great person/salesman. More
Daniel was great! He made sure that I was happy with my purchase. I was able to ask as many questions and drive as many vehicles as it took to make my decision. Staff was knowledgable and friendly. Would r purchase. I was able to ask as many questions and drive as many vehicles as it took to make my decision. Staff was knowledgable and friendly. Would recommend this dealer/salesperson to my friends! More
Had an awesome experience buying a new car. Everyone is incredibly friendly and customer oriented. We had a fussy toddler with us all day and all of the employees were incredibly understanding and helped t incredibly friendly and customer oriented. We had a fussy toddler with us all day and all of the employees were incredibly understanding and helped to make he situation a less stressful for us. We will recommend DJ to everyone we know who is looking to purchase a vehicle. More
The buying experience was great and easy. Brian Nieves the Sales rep who helped me provided a smooth and very relaxing experience. He was able to answer all questions I had. I look forward to working wi the Sales rep who helped me provided a smooth and very relaxing experience. He was able to answer all questions I had. I look forward to working with him in the future. Over all the Tristate Nissan has a very clean enviroment and look forward to bringing my car there for service. More
Great experience except for the wait to close the transaction. It would have been helpful if during the wait customers were given information to review that would be offered during the signing proce transaction. It would have been helpful if during the wait customers were given information to review that would be offered during the signing process. There was alot of information and decisions to make without the opportunity to really evaluate options. Jeremy Ross was very responsive and helpful offering a rather overall positive experience for someone who does not enjoy the car buying experience. Thank you! More
This was my first vehicle purchase by myself after my divorce and bankruptcy. Daniel Nelson made is very easy and was professional in every way. He was very accomodating and will recommend this dealers divorce and bankruptcy. Daniel Nelson made is very easy and was professional in every way. He was very accomodating and will recommend this dealership to others. Everyone at the dealership was very helpful and knowledgeable. they took the time to make my purchase easy and I felt comfortable. More