Tri-City Subaru

Great car buying experience I had a pleasant car buying experience with Craig and the rest of the team at Tri-City. They were not overly pushy and accommodated my requests. It he I had a pleasant car buying experience with Craig and the rest of the team at Tri-City. They were not overly pushy and accommodated my requests. It helps when their inventory matches to the buyers needs. I would recommend this dealership to anyone looking to buy a Subaru with minimal hassle. More

Won't fix my car!!!!!!!!! I have had a KNOWN issue with my Subaru Forester. The oil light doesn't work correctly and and by the time it comes on my oil is down by 2-3 quarts. I have had a KNOWN issue with my Subaru Forester. The oil light doesn't work correctly and and by the time it comes on my oil is down by 2-3 quarts. I was told before they will fix it, I need to come in every 1,000 miles for a check. The issue is, it never seems to be more than a quart down when I come in, and that is acceptable. I live 45 mins to an hours away from TriCity, so when the light goes on and I have it checked and it is 2-3 quarts down, I have to have it replaced. This is always when it's a few hundred miles over the 1,000 mile check. And best part of it all.... The Subaru call center just told me that if the car gets to 100,000 miles I am screwed! They won't help or fix it at all. Subaru is making me take the fall for their KNOWN issue! DON'T BUY SUBARU!!!!!!!!!!!! More

Excellent Service, Quality and Price I was foolish to not have brought my car here to begin with! I went to a few mechanics and got different reasons from each of them as to why my check I was foolish to not have brought my car here to begin with! I went to a few mechanics and got different reasons from each of them as to why my check engine light was on and various things they wanted to do to my car to fix it. It was very confusing. I decided to bring my car to the Service Dept. at Tri City Subaru and I'm glad I did! They ran diagnostics and broke down exactly what was wrong with my car (there was a lot!), they even broke it down in order of importance. It was going to cost quite a bit of money to fix so Tim went over some options with me in case I decided not to invest the money in repairs. They were so helpful and thorough I decided to invest in the repairs. It was going to take about a week to make all the repairs so they gave me a loaner car and assured me they would try to keep costs down wherever they could. A week later I called to get progress and Tim said my car was ready and if I really needed it I could pick it up but he would feel better if they kept it an extra day to do some road testing and re-do the diagnostics as a double check. Now that's service! My car has been running perfectly ever since. More

Fair prices, teamwork - Pleasant experience. Teamwork among everyone was evident and they make you feel like part of the team. Sheila and everyone involved made my purchase a pleasant process. Teamwork among everyone was evident and they make you feel like part of the team. Sheila and everyone involved made my purchase a pleasant process. More

Excellent Joe Bova, knowledeable, gave me all the time I needed to make a decision. Excellent experience see Joe for your next new or used car. Joes the benc Joe Bova, knowledeable, gave me all the time I needed to make a decision. Excellent experience see Joe for your next new or used car. Joes the benchmark for professionalism. More

Tri-City is the place to go When I decided to replace my 13 year old Subaru, I went to Tri-City for a 2018 Crosstrek. Sheila Thompson was great in guiding me through the process When I decided to replace my 13 year old Subaru, I went to Tri-City for a 2018 Crosstrek. Sheila Thompson was great in guiding me through the process and making it a painless experience. Everyone at Tri-City, then and now, have been extremely helpful. If you are thinking about buying a Subaru, Tri City is the place to go. More

Great experience at Tri-City I really enjoyed the experience that I had while ordering/purchasing my new 2018 Subaru WRX. Patrick Smith made it a totally painless process - very h I really enjoyed the experience that I had while ordering/purchasing my new 2018 Subaru WRX. Patrick Smith made it a totally painless process - very helpful and knowledgeable, and clearly has a passion for Subaru's. I'd happily recommend Tri-City/Patrick to anybody looking to make a purchase without dealing with a hassle. Great work guys, and much appreciated. Looking forward to an extended relationship during the life of this vehicle! More

Car lease Patrick made the whole process (we had to visit a few times) the nicest ever. His professionalism and friendliness are unparalleled. I wish I could Patrick made the whole process (we had to visit a few times) the nicest ever. His professionalism and friendliness are unparalleled. I wish I could get many other cars just to spend some more time there, be always warmly welcomed, and have more chats. Not to mention I wouldn't ever dream to go somewhere else if I was looking for a Subaru (what else anyway, really? :) ). More

It was a very happy afternoon buying our Subaru. We loved our experience at Tri-City Subaru! Patrick Smith met us as we exited our 2004 Mitsubishi Endeavor and asked if he could help. We had consul We loved our experience at Tri-City Subaru! Patrick Smith met us as we exited our 2004 Mitsubishi Endeavor and asked if he could help. We had consulted the Consumer Report ratings and own a 2003 Forrester, which has been in the family since 2005, and love that. We hoped to find a two year old Subaru that would fit our needs. Patrick encouraged us to drive the 2017 Forrester. He patiently explained all the bells and whistles which we had read about. We loved the smooth, quiet ride and exceptional safety features. After all monetary considerations were met, we used 3 Tri-City carry-all bags to transfer the 13 year harvest from the Mitsubishi to our brand new Subaru Forrester. We drove home on a high of feeling we had made at least 3 new friends, and could look forward to returning anytime and get the same personal attention and consideration. More

Very positive experience! We had a very positive experience with Tri-City Subaru last month. From the response to my texts through the final sale, things went very smoothly an We had a very positive experience with Tri-City Subaru last month. From the response to my texts through the final sale, things went very smoothly and efficiently. We both found Sheila to be very knowledgeable, and she certainly made the dreaded car-buying expedition a good one. What a great personality she has! (She was very patient and quite tolerant of my total lack of technological skills.) Sheila is a treasure! We also found Matt to be personable and knowledgeable, and he was very efficient in the process. For certain, we found this buying experience a good one! More