Treasure Coast Lexus - Service Center

I have found every dealership an adversarial experience. When it comes to service in most cases they were average to uncaring. Treasure Coast and Paul are the exception. I look forward to my time with them When it comes to service in most cases they were average to uncaring. Treasure Coast and Paul are the exception. I look forward to my time with them as they are so helpful in a friendly and professional way. Keep up the great work! More

Jude was excellent, no words to describe her performance. She was just awesome, I will definitely see her again She was just awesome, I will definitely see her again More

I'm a little disappointed. The service writer, Jude, did a phenomenal job wanting to help me. Unfortunately she hasn't ever seen the customization settings I requested, so ther The service writer, Jude, did a phenomenal job wanting to help me. Unfortunately she hasn't ever seen the customization settings I requested, so therefore did not have the familiarity with the feature I wanted to have changed by the technician. Additionally - she was unfamiliar with the new vehicle one time customization offered by any new Lexus. The technician did not make an attempt to confirm the change I was requesting, so, it was changed to something I definitely do not want, because no one at the dealership is familiar with this item. I'm just a car guy, and I know what I want. Unfortunately I will have to change this setting with my laptop and some trickery, unless Lexus wants to change it for me. I wish they knew exactly what I was after and had the experience of doing this change for others. My navigation changeover from day to night and night to day is set to make the screen stay in daytime mode even when it is very dark outside. This is obviously not ideal. The eye strain is frustrating and I have to go in and manually select the infotainment system to night mode. I hope this can be addressed, because it's a point of frustration with my Ultra Luxury Lexus. More

Kelley was perfect! Carefully explained all to us. And kept us informed while we were waiting Carefully explained all to us. And kept us informed while we were waiting More

They did a very good job If there's anything else I will always recommend people to come over for their needs always recommend people to come over for their needs More

Love the pickup and drop off service the best! Car was washed & returned in a timely manner. Car was washed & returned in a timely manner. More

David is an excellent service representative. The service was completed sooner than expected and David kept me informed along the way The service was completed sooner than expected and David kept me informed along the way More

We love the professionalism and service quality of this dealership. Kelly Congdon is a pleasure to work with very knowledgeable and goes beyond her reach to make sure that her customers are happy and satis dealership. Kelly Congdon is a pleasure to work with very knowledgeable and goes beyond her reach to make sure that her customers are happy and satisfied with the service they received. More

Kelleigh provided excellent service… attentive and professional staff. Amenities for customers are second to none. It was a pleasure to get car serviced there! professional staff. Amenities for customers are second to none. It was a pleasure to get car serviced there! More

I had a rare experience with a new vehicle with less than 100 miles. I am totally unsatisfied, actually baffled, with the explanation about what caused my issue. Although the staff was responsive and helpf 100 miles. I am totally unsatisfied, actually baffled, with the explanation about what caused my issue. Although the staff was responsive and helpful, I have serious questions about what happened and why. I have a call scheduled for tomorrow morning which may help me understand. So, my mediocre rating is based on the situation, not the service team, at least to this point. An unrelated issue. I was never informed about the requirement for my new RX350 to use premium fuel. It was only because a friend mentioned it to me that I became aware. it was on some page well into the owner's manual but I believe the sales or delivery team should have made me aware of that requirement. More