Treasure Coast Lexus

Tara and the service foreman were polite and gracious, even when I insisted on having a TSB update that I had thought applied to my 2024 RX350. They both patiently let me ramble on, even though the inform even when I insisted on having a TSB update that I had thought applied to my 2024 RX350. They both patiently let me ramble on, even though the information I had given them was for a 2023 RX350, not a 2024. They get 5 stars for self-control. My only gripe with the service department was this issue. When I walked out to pick up my car, an employee that was standing outside the service entrance asked me if the White RX350 was my car. I said that it was, and he replied “Your car’s hood is not latched.” We walked over to see why it was not locked. I tried for 10 minutes to get the hood to lock with no luck. I never had this issue in the past. I began to inspect the two latches that lock the hood. I then noticed the cable for the hood release was not attached to a clamp that keeps it in place. Unfortunately, when I reattached the cable to the clamp, the hood still wouldn’t close. It was quite cold that morning, so I just started fiddling with both latches, when I heard one of the latches snap back into place. I was finally able to close the hood. I can only assume that the tech working on my car had tried to get the hood to close so many times, that he knocked the release cable out of the clamp. Fine, but why would he deliver my car to the customer pickup area with the hood still in that condition? And why was this not brought to my attention? This certainly brings into question the skill and integrity of the technicians at Treasure Coast Lexus. A customer can fix an issue that their mechanics could not? Several Lexus employees standing outside by the service entrance podium were curiously watching me the whole time, wondering if I had any success with the hood. I gave them a thumbs up as I left this dealership, possibly for the last time. More

Wonderful salesperson…friendly, knowledgeable, patient, and accommodating. Dealership was neat, clean, and welcoming. We purchased a great vehicle and look forward to having it serviced there. and accommodating. Dealership was neat, clean, and welcoming. We purchased a great vehicle and look forward to having it serviced there. More

Kelleigh always provides great a customer experience that's why I'll only get my car serviced there. that's why I'll only get my car serviced there. More

Its always a pleasure when I come in. Everyone is always friendly and helpful. And the snacks are appreciated. Everyone is always friendly and helpful. And the snacks are appreciated. More

Fabian was super easy to work with, my wife and I were happy with our experience, and our purchase. Fabian is a good example of an employee to represent the brand and the purchase process. Purchasing from happy with our experience, and our purchase. Fabian is a good example of an employee to represent the brand and the purchase process. Purchasing from them was a better experience than from some other dealers I've done business with in the past. More

Overall I was very pleased with the service I received! ! I would recommend anyone that needs there Lexus serviced, make sure they ask for Kelleigh.. 5 Stars!!!! ! I would recommend anyone that needs there Lexus serviced, make sure they ask for Kelleigh.. 5 Stars!!!! More

The Best experience Ive had over 6 Lexus cars and 3 dealerships. The truly great experience! dealerships. The truly great experience! More

My husband and I experienced a badly damaged tire on our Lexus sedan while visiting family in Vero Beach, FL. We originally purchased our beautiful Lexus at Treasure Coast Lexus, so we returned on a Monday Lexus sedan while visiting family in Vero Beach, FL. We originally purchased our beautiful Lexus at Treasure Coast Lexus, so we returned on a Monday without any appointment to get our tire checked. The process was so excellent and quite seamless. Surprisingly for my husband, the precise tire needed for replacement was already on stock at the dealership. Josue assisted us, and before 1.5 hrs, we were back on the road again with repairs made, AND car beautifully washed/vacuumed! Lastly, their dealership and waiting areas are magnificent, PLUS the coffee bar is quite decadent. It was the cherry on top. We 150% recommend Treasure Coast Lexus! More

I would like to say I like the Lexus dealership. I also love working with Jude. She is so patient and very compassionate about her customers and that goes a long ways. Thank you Jude for being the b I also love working with Jude. She is so patient and very compassionate about her customers and that goes a long ways. Thank you Jude for being the best. She’s the only one I would like to work with. More

My experience with the dealership was what I anticipated based on previous visit. I'm done. based on previous visit. I'm done. More