Tranum Auto Group

Would not ever recommend this dealership to anyone . I would not ever recommend using this dealership at any time. Between canceling a deal we had on a vehicle and manager hanging up on me I would consi I would not ever recommend using this dealership at any time. Between canceling a deal we had on a vehicle and manager hanging up on me I would consider this terrible customer service and business! More

Great car-buying experience We don't buy cars very often, and like many people I have always disliked the whole process. Either the sales people are too pushy or they are tryin We don't buy cars very often, and like many people I have always disliked the whole process. Either the sales people are too pushy or they are trying to just get you to buy a car, any car since you are in the dealership. Tranum Auto Group deals only in used cars, SUVs and trucks. Immediately upon receiving my inquiry on Cars.com, Justin called within minutes. We set up an appointment and made the trip from Austin to Temple. He met us with a smile and a handshake, they pulled the SUV around, we inspected the exterior, took a test drive went inside and negotiated a deal. I can confidently recommend Tranum Auto Group. It is worth the trip if you are from outside the Temple area. This was the best car-buying experience in my life! More

I viewed many dealerships for several hundred miles & in my 2 months of searching for the perfect deal; I was blessed to view Tranum Auto Group on line. My experience at Tranum Auto Group in Temple, TX w in my 2 months of searching for the perfect deal; I was blessed to view Tranum Auto Group on line. My experience at Tranum Auto Group in Temple, TX was free of worry as Breion Garrett answered all of my questions to the letter. I felt like he understood my interest of the best vehicle for me on the top shelf. He made sure that I got the vehicle quality that I requested. He earned my business with fast email responses like no other dealership. The price you see on the web is honored to perfection. I appreciate the hard work & detail that has been implemented on the web site which included a free Car Fax print-out of each vehicle that I was interested in. I will continue to give referrals for Tranum because of the friendliness & courteousy that was displayed by everyone there. I look forward to driving my 2012 GMC Acadia for many years to come. Thank you Mr. Garrett for great detail & a wonderful transaction. More

If I need another auto in the future, I will come here! Mr. Greg and Jack went above and beyond to take care of me during my purchase. Although it took awhile due to bank load, we were able to get the car Mr. Greg and Jack went above and beyond to take care of me during my purchase. Although it took awhile due to bank load, we were able to get the car we wanted and drive it off the lot in the same day! More

I just wanted to say thank you to Mr. Ashley for getting my mom into a car. A friend of mine told me to send her to him since she couldn't get a car no where else. She didn't hav to put alot of money down a my mom into a car. A friend of mine told me to send her to him since she couldn't get a car no where else. She didn't hav to put alot of money down and got a nice 2008 car and she loves it. I will send more people to him for sure More

I truly enjoyed visiting this dealership. They were willing to work for my business. They appologized when the bank took a long time to make a decision. They were a pleasure to be around. They had t willing to work for my business. They appologized when the bank took a long time to make a decision. They were a pleasure to be around. They had to dealer trade a higher priceed vehicle to get the car I wanted. They trailered my car so it would not have those extra miles, and came back late to meet us at the dealership to deliver the vehicle. Even my husband said he might by a car from them, and he has never owned anything but Ford. More

We purchased a vehicle from Tranum in 2003. This past November we were in an accident and the vehicle was totaled. The next day I contacted the dealership and was directed to Mr. Stacy Ferrell. He seemed November we were in an accident and the vehicle was totaled. The next day I contacted the dealership and was directed to Mr. Stacy Ferrell. He seemed very professional and helpful at first impression. In fact after telling him of the accident I was assured with "Do not worry, we will take care of all that u need to handle the accident claim. With that aside I'm sure your father will be looking for a new vehicle." My response was " Sir at this time we would be more comfortable taking care of the accident to make sure everything is free and clear and then talk about purchasing a new vehicle. I felt a shift in his helpfulness and was led out of the office with a final "Fill this gap claim form out and we will go from there." I returned the form a few hours later and at the present time, one month later, he has yet to fulfill his promise. I have had to do all the copying, faxing, and calling to handle what needed to be done by the dealership. Even after making several calls and leaving several voicemails to Mr. Ferrell, and making one last visit to the dealership he has yet to send the information that the service guard extended warranty group needs as well as credit life group. We are now in search of a new vehicle and needless to say it will not be a vehicle from Tranum Buick Inc in Temple. More