Tranum Auto Group
Temple, TX
57 Reviews of Tranum Auto Group
I work long hours so I filled an application online for a vehicle let me just say I’m very disappointed with the lack of communication and touch bases.. I expected to hear back within the second day with my vehicle let me just say I’m very disappointed with the lack of communication and touch bases.. I expected to hear back within the second day with my approval or denial but talk about wow it’s been three days I called multiple times and there response is I’ll give you a call back or let you know what my manager says.. my Selection Specialist Ron Caines was very terrible with Communicating i had the funds and didn’t even bother to check or let me know what the status was..I wish I had went elsewhere before I let them run my credit..just would be satisfied with better communication next time/ hopefully y’all won’t have the same bad luck I had thanks for reading... More
I work long hours so I filled an application online for a vehicle..I’m very disappointed with the lack of communication and touch bases.. I expected to hear back within the second day with my approval or den vehicle..I’m very disappointed with the lack of communication and touch bases.. I expected to hear back within the second day with my approval or denied but talk about wow it’s been three days I called multiple times and there response is I’ll give you a call back or let you know what my manager says.. wish I had went elsewhere before I let them run my credit..just would be satisfied with better communication next time/ hopefully y’all won’t have the same bad luck I had thanks for reading... More
No pressure sales tactics Buying a used vehicle from Nick was as enjoyable as buying a car should be. At a different dealership, we had to fight three sales people to get our c Buying a used vehicle from Nick was as enjoyable as buying a car should be. At a different dealership, we had to fight three sales people to get our car keys back. It felt as though we were held hostage. At Tranum, Nick was friendly, helpful and knowledgeable and didn't pressure us at all. I will definitely send my friends and family to Nick when they are in the market for a vehicle. More
BAIT AND SWITCH Salesperson sends pics of vehicle & says they can get you in it @ desired payments. It's a totally different story when you show up at dealership. Di Salesperson sends pics of vehicle & says they can get you in it @ desired payments. It's a totally different story when you show up at dealership. Dishonest! More
Used SUV Purchase Purchasing our SUV was painless. Nick is an awesome salesman. Never pressured us. Very friendly and professional. He met all request and most of a Purchasing our SUV was painless. Nick is an awesome salesman. Never pressured us. Very friendly and professional. He met all request and most of all our expectations on how a purchase should be handled. More
Great place to buy a car Tranum worked with me to get exactly what I wanted. Very professional, nice and easy to work with. I would definitely use this place again! Tranum worked with me to get exactly what I wanted. Very professional, nice and easy to work with. I would definitely use this place again! More
Amazing experience at this dealership I am so happy I decided to check out the cars at Tranum! I have been dreading shopping for a new car and have put it off for months because it is so s I am so happy I decided to check out the cars at Tranum! I have been dreading shopping for a new car and have put it off for months because it is so stressful for me. I met up with one of their sales reps Nick Gallagher and was pleasantly suprised! Nick was very knowledgeable, accommodating and made the experience easy and stress free. He helped me figure out which vehicle best suited my needs and wishes and I am happy to say that I drive my new car home that night! I would highly recommend Tranum and Nick to my family and friends and look forward to his help in the future. Thank you! More
Terrible. Terrible. Terrible. I am a 19 year old kid who made a HUGE mistake purchasing a vehicle this young, but my biggest mistake was believing what this man told me. I got my c I am a 19 year old kid who made a HUGE mistake purchasing a vehicle this young, but my biggest mistake was believing what this man told me. I got my car repossessed of course but before receiving a call or showing up to my place of residence. He decided to show up to my work place and ask everyone there for my whereabouts. He is very close with the people who work at my dealership due to his experience in sales. But embarrassment from my peers was the result of his lack of consideration and reason-ability. When told I HAVE to bring the car to the dealership for temporary repossession I was in shock at first so I called the place I financed with (as I should) and tried to find a ride home from the dealership it was non-stop phone calls from this man telling me hes has a family to get home to and to hurry up. I then decided to agree with him due to his "reassuring" words such as "I see this happen all of the time trust me you will get your car back" or "if they let you make the rest of the payment then 100% you will get your car back tomorrow just come by at 9" he did not let me know what i'm coming at 9 for. I called off of work and showed up at 9 just for them to tell me everything I did wrong and why I probably wont get my car back. So under the impression that I wont ever see this car again I wanted to let him know that I did not appreciate the false reassurance and waste of my time showing up at 9 and calling off of work. And this man tells me "let me tell you straight the f**k up son, you need to man the f**k up and pay your s**t, dont come over here hitting up my phone with that bulls**t" I told him I will be writing a review on him and he threatened me to make sure I tell the truth or else he will come to my workplace and have word with my managers. I have no idea why he felt the need to bring my personal environment into the situation but if Tranum Auto Group truly believes this their best representation of their company, then I will make sure i go out of my way to save my fellow friends and family from ever tying themselves up with a salesman like this. More
Dan is the man! My experience was unbelievable, I can’t stop shedding happy tears. He made my dream come true which was getting my little sister a car for Xmas.. he My experience was unbelievable, I can’t stop shedding happy tears. He made my dream come true which was getting my little sister a car for Xmas.. he will not fail you... he will do anything in his power to make sure you leave out Tranum door with a permanent smile. He genuinely care about his customer.. I advise you to go to Tranum if you looking for a car ask to speak to Mr. Green More
Quick, Friendly, Efficient. Found the car on line. We traveled for hours to get there and where pushed for time. Nick understood we were pushed for time but didn’t rush us or ha Found the car on line. We traveled for hours to get there and where pushed for time. Nick understood we were pushed for time but didn’t rush us or hard sell us, giving us the time and free space to make our decisions in a relaxed atmosphere. More