Tracy Honda

Gordon ofered me real choices at very competitive prices. Although I am already sold to Honda, his respectful, honest, attentive service made this and excellent purchasing experience for me. It was great ma Although I am already sold to Honda, his respectful, honest, attentive service made this and excellent purchasing experience for me. It was great making business with you and I would gladly return there for my next Honda vehicle and be glad to recommend Gordon to anyone looking for excellent auto sales person. Thank you, Gordon! On the other hand, Tracy Honda and Dealer Rater, I do not want to subcribe to the Dealer Rater site and I am only doing it out of greatfulness to Gordon because it seems that he would not get credit unless it is through this service. Again, I do not want nor I will respond to any survey you send if it is required to enroll or register in any other site I am not interested on. Therefore, I am also expressly forbiding Tracy Honda and Dealer Rater, and or partners from sharing my email address or any other information identifying my person or contact information to any third party. By accepting this response you are accepting the provisions I have expressed and become, regardless of any circumstances, responsible and liable for any use and /or missuse of my information that I am sharing in this registration to the extent of any and all applicable local, state and federal laws. More

I am from Calgary, Alberta, in Canada. I found my 2007 Honda Accord Hybrid at Tracy Honda, and I was very pleased with the experience. I worked with Gordon Gooch, an internet sales specialist there - he Honda Accord Hybrid at Tracy Honda, and I was very pleased with the experience. I worked with Gordon Gooch, an internet sales specialist there - he and the sales manager were very knowledgeable with the process of selling to Canadians. All paperwork was in order on the first try, and I was able to submit my temporary registration and bill of sale to US Customs for clearance without incident. Gordon was very patient with all my questions about interior details, US configuration, US warranty and other details (like whether it had a block heater (no - got that done when I got back). I would recommend this dealership to Canadians looking for California Hondas. ? More

Hank klaren gave us great pricing. No pressure. Very friendly and patient. Worked hard to make us happy. The entire dealership experience was excellent. Everything was delivered as promised I will use friendly and patient. Worked hard to make us happy. The entire dealership experience was excellent. Everything was delivered as promised I will use this dealer in the future and will recommend them to all my friends and family More

Nick was so wonderful to work with; no pressure from him at all. He was informative and genuinely interested in helping me find what I needed and wanted. He really put me at ease. I will recommend anyone I at all. He was informative and genuinely interested in helping me find what I needed and wanted. He really put me at ease. I will recommend anyone I know to go to Tracy Honda in the future. It was the most hassle free experience I have had. Amin was great as well. Informative and efficient and pleasant to work with!! Thank you, Tracy Honda! More

My car buying experience started on-line which was very convenient. I was expedited through the whole process because of my schedule and time constraints. The staff was attentive and friendly and gordon convenient. I was expedited through the whole process because of my schedule and time constraints. The staff was attentive and friendly and gordon made the entire process easy and understandable. More

Hank helped us find a used vehicle that matched our needs. He was very responsive to our every comment and was very helpful, even during an "after sale" request... If in the event we need to sell t needs. He was very responsive to our every comment and was very helpful, even during an "after sale" request... If in the event we need to sell the car we purchased, we will trade it in. We would buy again from your dealership! Brian Zanni More

My wife and I drove to Tracy from Sacramento (60 miles) to view used Accords that we were considering buying after having seen on the Tracy Honda website. I had spoken with Gordon Gooch on the phone and a to view used Accords that we were considering buying after having seen on the Tracy Honda website. I had spoken with Gordon Gooch on the phone and arranged to meet at the Dealer. Gordon met us and proceeded to show us several used cars and let us test drive any that we wanted. He was very low pressure and easy to converse with. After a couple of hours of his time, we didn't see any used cars that we were particularly excited about. We then turned our attention to a new, 2010 Honda Accord sedan. Gordon again let us test drive a new Accord and we were impressed with the handling, styling and ammenities compared to the used Accords we had been looking at. Gordon gave us an offer which seemed very reasonable. The car was not in stock, so he offered to locate one and would let us know. We returned to Sacramento and Gordon contacted us later the following week, informing us he had located an Accord in the color and style we wanted. Despite the long distance from our home to the Dealership, because of Gordon's effort, knowledge of the vehicles, time spent with us and the fact we enjoyed working with him, we decided to purchase our Accord through Tracy Honda despite there being a local dealer much closer. Gordon arranged for our paperwork to be done electronically, qualified us for a car loan through Honda and had our car delivered to our house very painlessly. He made it a wonderfully easy experience. I have recommended Tracy Honda and Gordon Gooch to some of my friends and family. Sincerely, John & Kristi Fujimoto More

Overall I am very pleased with my dealings with Hank Klaren. The reason I directly contacted Hank was due to my previous experience with Hank in the previous years. There are 2 things I did not like Klaren. The reason I directly contacted Hank was due to my previous experience with Hank in the previous years. There are 2 things I did not like and it has nothing to do with Hank and/or his work. 1) I received a $500 gift certificate in the main from Tracy Honda. The information packet stated that it can be used for car buying as well as maintenance cost. I tried to use it during my purchase and was told that this car was 'not eligible'. Not very happy about it - since it was not explicitly listed as an exception. Seems like it was made up as we went along. 2) I did not appreciate the hard sale in the finance manager office about extended warranty and lo-jack purchase. The sales pitch is that after 36k miles, major problem costs can be a big ticket item. I was hoping that Honda did not have to tell me that after 36k miles, I can expect these problems. This is one of the reason I went with Honda and not a domestic brand. More

Hank was very friendly not just when i had purchased the vehicle but everytime i visit.all of the service people also very polite and concerned for my needs and time constraints.my vehicle was alsays servic vehicle but everytime i visit.all of the service people also very polite and concerned for my needs and time constraints.my vehicle was alsays serviced on time with no problems.i would highly recomend this dealership to all my friends and family. i will be contacting hank agin when we get ready to purchase a vehicle for my daughter.Thank You Jerry Stevens More

I needed to replace my Volvo and wanted a car that was good for the enviroment. I chose Honda and waited for a hybrid to appear on line. I traveled from Marin County to Tracy to purchase my car, which w good for the enviroment. I chose Honda and waited for a hybrid to appear on line. I traveled from Marin County to Tracy to purchase my car, which was delivered to me for no extra charge! Hank and the entire staff are courteous and went out of their way to make my consumer experience pleasant. I've continued to take my Honda there for major service, and the large booster battery was recently replaced at no charge (still under warranty). Thank you, Honda, Hank, and also the service employee who was very helpful (think his name was Steve, but you have it in your records). More