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Toyota of Wallingford - Service Center
Wallingford, CT
675 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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675 Reviews of Toyota of Wallingford - Service Center
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June 17, 2025
Our Toyota was bought in for a Toyota Rav4 Recall. The Service Dept. worked diligently, quickly, and were able to do the recall in one afternoon. Everyone was courteous and professional. I apprecia The Service Dept. worked diligently, quickly, and were able to do the recall in one afternoon. Everyone was courteous and professional. I appreciate their hard work and kindness. More
by cynthiacoppola
June 07, 2025
I had a great experience with the service department. I appreciate their help. They have a shuttle service and also nice customer lounge area if you are waiting. I appreciate their help. They have a shuttle service and also nice customer lounge area if you are waiting. More
by SH
Employees Worked With
Justin
June 01, 2025
It's clean the cars are well maintained and the staff is very helpful. A great place very helpful. A great place More
by pmcush1522
Employees Worked With
May 31, 2025
Friendly service staff. Waiting area not very inviting and beverages lacking. Sales and admin staff not very friendly. Failed to change next serve date sticker on winds Waiting area not very inviting and beverages lacking. Sales and admin staff not very friendly. Failed to change next serve date sticker on windshield and did nor fix drivers side seat as requested. Service at Vero Beach FL much superior and friendly. Would purchase my next car in FL. More
by Allan
Employees Worked With
Mark
May 01, 2025
Even though we did not purchase 2023 Toyota Tundra at this dealership. Thier service department (in particular Karen Carafano Service Manager and Justine Graham Service Rep) has been outstanding. When we this dealership. Thier service department (in particular Karen Carafano Service Manager and Justine Graham Service Rep) has been outstanding. When we look for our next vehicle, we will certainly shop here. Carl & Lisa Wallingford CT More
by carl
Employees Worked With
April 30, 2025
I can’t say enough about my experience with your sales representative (Reece) Throughout the car buying experience, he was phenomenal. Patient, friendly & knowledgeable. Even after the sale of the car, Re representative (Reece) Throughout the car buying experience, he was phenomenal. Patient, friendly & knowledgeable. Even after the sale of the car, Reece kept in contact to make sure it was an amazing experience. A few days after my car purchase, a ding was noticed in the paint & I mentioned it to Reece - he went above & beyond to have it fixed and ensure he made a happy customer! More salesman should be like Reece. Thank you! More
by Branda
April 27, 2025
Service area is new and efficient. The communication was good. It took 5 days for parts (2 sensors) to be ordered & arrive so had to leave my car for a week. There is a clearly publ The communication was good. It took 5 days for parts (2 sensors) to be ordered & arrive so had to leave my car for a week. There is a clearly published 4% “document processing fee” on every line item, which seems just like another term for “operating margin” or “CC fee recovery. “ Overall however, I like their Service now that the new facility is open. More
by jcksnmar
Employees Worked With
Meghan
April 15, 2025
Service was scheduled and completed as promised. Repairs completed as indicated, no other issues. Very pleased with this dealership. Repairs completed as indicated, no other issues. Very pleased with this dealership. More
by Will.deluca
Employees Worked With
