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Toyota of Stamford
Stamford, CT
494 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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494 Reviews of Toyota of Stamford
March 29, 2012
This was an EXCELLENT car leasing experience in every respect. This is the second Toyota RAV 4 we have leased from Toyota of Stamford and the first time we've worked with Albert Gonzalez, who made the e respect. This is the second Toyota RAV 4 we have leased from Toyota of Stamford and the first time we've worked with Albert Gonzalez, who made the entire process effortless and great for us. Mr. Gonzalez called us as our current lease was ending, introduced himself and described the different options available to us. He emailed me the specials and promotions Toyota was offering at this time in advance of our appointment and he answered all our phone questions. We made an appointment with him and we were promptly met and warmly welcomed when we arrived. Albert was professional, knowledgeable and courteous throughout the week-long decision making process of our choosing a car to replace our RAV 4: whether to buy or lease, which car, which model, basic or Premium, 4 or 6 cylinders. In the past we have had several Toyota Camry wagons & a Camry Hybrid from other dealers and most recently a RAV 4 from this dealership. Albert made suggestions and listened to our requirements. He was well-informed and had ready answers to all our many questions throughout. He returned our calls asap. When we settled on 2 choices of different models, Albert quickly got us serious quotes for each model for comparison. We also did comparison shopping and we were extremely satisfied with the prices Albert quoted. Once we decided on our car, Albert explained the paperwork, and had our new car ready the next morning. He then walked us through the transfer process and set up the new car. We will work with Albert again and definitely recommend him to others. Albert understands customer service and worked hard to win our confidence with his knowledge of Toyota vehicles, his professional manner and courtesy. Bravo to Albert Gonzalez of Toyota of Stamford for making this car leasing/buying experience excellent for us. More
by Kathie Mermey
Employees Worked With
Albert Gonzalez
March 28, 2012
This is our family's 4th purchase from Toyota of Stamford and for good reason: every experience has been positive and interaction with the staff. This time we had the good fortune of working with Albert Gonz and for good reason: every experience has been positive and interaction with the staff. This time we had the good fortune of working with Albert Gonzalez, who took time to go through a multitude of options, packages, used vs. new - not trying to steer or pressure us towards higher end vehicles and options. We arrived at our decision based on our needs and he was extremely helpful every step of the way. His follow up call was very much appreciated and when I called with a question, he was responsive and made sure that I was completely satisfied with the car and questions were answered. I would recommend Toyota of Stamford and Albert to friends and family without hesitation! More
by ecs913
Employees Worked With
Albert Gonzalez
March 27, 2012
I went to Toyota of Stamford because my lease was just about up. I have to say that Albert made the whole experience of leasing my new Rav4 so easy! I will definitely be using this dealership again and about up. I have to say that Albert made the whole experience of leasing my new Rav4 so easy! I will definitely be using this dealership again and would definitely recommend to anyone I know looking to get a new car. Thanks!! More
by hpaige413
Employees Worked With
Albert Gonzalez
March 16, 2012
We highly recommend Toyota of Stamford as our experience was excellent. Albert Gonzalez was our salesman; he was very friendly, polite, professional, and really took his time showing us different car models was excellent. Albert Gonzalez was our salesman; he was very friendly, polite, professional, and really took his time showing us different car models. He didn't try to "sell" us any upgrades and when we were indecisive about which model to buy he suggested we make our decision at another time. We brought out 18-month-old daughter (who could not sit still) and Albert and his team were very understanding and patient. Albert helped make the experience easy and fun. We can't say enough nice things about Albert and Toyota of Stamford. More
by nlstillerman
Employees Worked With
Albert Gonzalez
March 15, 2012
I was in search of a used car and I was given the best of service by Joe Carbonell and Anthony Capolupo. They were both well experienced and knowledgeable with Toyotas. They made my search for a car a very service by Joe Carbonell and Anthony Capolupo. They were both well experienced and knowledgeable with Toyotas. They made my search for a car a very pleasant experience. I would highly recommend this dealership for anyone looking for a Toyota. More
by bellefarrell
Employees Worked With
Joe Carbonell, Anthony Capolupo, Anthony Capolupo
March 06, 2012
At first I didn't have a clue about getting a car all I know is I needed a car but when my told me about Albert G from the time I went in he was very friendly about helping me break it down for me and tell know is I needed a car but when my told me about Albert G from the time I went in he was very friendly about helping me break it down for me and tells me what I needed to it was a great experience Albert was very kind about helping me I would love to recommend a friend. More
by DiniaJ
Employees Worked With
Albert Gonzales
March 05, 2012
Albert's friendly and professional manner was exceptional, I would recommend him to any of my friends or family. He worked with me until we agreed on price. He also followed up with a phone call exceptional, I would recommend him to any of my friends or family. He worked with me until we agreed on price. He also followed up with a phone call the week after the sale. More
by John Duff
Employees Worked With
Albert Gonzolez
February 29, 2012
Overall, I found Toyota of Stamford unprepared, aggressive, misleading, uncompetitive on pricing, and unknowlegeable. Resolution: purchased vehicle from competing Fairfield County dealer. I arri aggressive, misleading, uncompetitive on pricing, and unknowlegeable. Resolution: purchased vehicle from competing Fairfield County dealer. I arrived for a scheduled appointment with Christian Nyquist and the Prius sales specialist (his name escapes me) as I was interested in a 2012 Prius and trading in my current vehicle. They gave me a real low-ball offer on my trade that was thousands of dollars below auction value, Edmunds trade-in and Kelly Blue Book. They came in at $8,500 and after unpleasant arguing came up to about $9200. I ended up getting nearly $12,000 for my trade from a competitor. I found the experience to be combative and Nyquist to be misleading. After giving me the low ball offer, I found out he was not giving me credit for my sun roof, alloy wheels, or leather. He even asserted that my car had high mileage for its year ($49,500 miles on a 2007 Camry--really?) and that after-market leather adds no value to the trade. If a customer will pay more for a feature, that should add something to the value. Also, giving the customer a physical tour of every defect and scratch on his car is not very pleasant. The salesman I spoke with also was unprepared and had to search around for a while to find a vehicle for me to look at despite an email prior to my appointment promising me that they'd have a couple cars for me to look at the met my criteria. Prius specialist argued with me about features, and was incorrect. Demonstrated ignorance regarding the model. Asserted, for example that there were no technological upgrades between Prius 2011 and 2012. Also didn't know what the touch tracer display was. As a final demonstration of their lack of care, when I sent an email to to the sales manager, Brandon Campell, that I delt with to provide feedback, he declined to respond. More
by 1771
Employees Worked With
Christian Nyquist, BrandonCampbell, and a Prius "Specialist"
February 24, 2012
John, Brandon, Elaina were friendly, courteous, HONEST, professional and amazing. Our used car purchase was the best experience we have EVER had at a car dealership. John Henesy literally jumped through h professional and amazing. Our used car purchase was the best experience we have EVER had at a car dealership. John Henesy literally jumped through hoops to accomodate my daughter and myself. Because of my own errors (forgetting items etc.) we thought the pickup date of the "new" car would be postponed. Brandon and Elaina jumped in and made magic happen. We wer able to take the car home as expected. I honesly have to say that I had some reservations about the "car salesman" stereotype and went to this dealership with my guard up. The people we dealt with totally debunked this stereotype. We felt comfortable, at ease and trusting. I HIGHLY recommend this establishment. You will not regret your decision!!! More
by qucath
Employees Worked With
John Henesy, Brandon, Elaina, Eliana Castano, John Henesy
February 15, 2012
I really love my new car and want the owners at Toyota in Stamford to know that they have two very professional and honest employees in both Mr. Hennesy and Mr. Carmel. When I left I thought to myself, inst Stamford to know that they have two very professional and honest employees in both Mr. Hennesy and Mr. Carmel. When I left I thought to myself, instead of buying a car, I feel like I just made two friends. This was a very pleasant experience for me and I would not think twice about referring my family or friends to your dealership. I love what you do for me Toyota! More
by MyNewToyota
Employees Worked With
John Hennesy and Brenden Carmel, John Henesy
