Toyota of San Bernardino

Very personable, respectful and attentive. We had just started our car search and had an 18 yo reliable Camry so really didn’t “need” a car. Wanted something other than black, white, grey and We had just started our car search and had an 18 yo reliable Camry so really didn’t “need” a car. Wanted something other than black, white, grey and red but nothing available. We decided a Highlander although the extra seating was nice but for needing only 4-5 times a year for grandchildren did not want the extra expense and lower gas mileage. Saw the RAV4 and decided on that but again the color choices were the ones we didn’t want. “Settled” on a white. Very disappointed that Toyota doesn’t give consumers a wider choice of colors. More

Love this place nice and professional took care of us purchase was completed in a timely manner. Nadeen was such a nice guy very knowledgeable and a great salesman. Thanks again so glad we stopped by.Sin purchase was completed in a timely manner. Nadeen was such a nice guy very knowledgeable and a great salesman. Thanks again so glad we stopped by.Sincerely Lia Rhames More

Marco Alonzo was a great helpful person in the process of purchasing my first Toyota. He went above and beyond to make the experience buying my first Toyota incredible. I’m grateful that Marco Alonzo works a purchasing my first Toyota. He went above and beyond to make the experience buying my first Toyota incredible. I’m grateful that Marco Alonzo works at this dealer and hope he helps many other customers. Definitely looking forward to buy my next car at this dealership. Thank you More

They are liars. They sold a car underneath me when I was traveling over 2 hours. They sold a car underneath me when I was traveling over 2 hours. More

Very good customer service. Really happy with my purchase, so simple quick and easy. Thank you! Really happy with my purchase, so simple quick and easy. Thank you! More

Danny, my service advisor was so kind and very helpful. He kept me updated throughout the whole process and made me feel very comfortable. I will never go to anybody else other than Danny from now on. He kept me updated throughout the whole process and made me feel very comfortable. I will never go to anybody else other than Danny from now on. More

I bought a toyota from toyota of San Berardino 2023 toyota rav4 prime. I will never buy another car from them. I only got one remote and they said they will call me when it comes in they did not. When toyota rav4 prime. I will never buy another car from them. I only got one remote and they said they will call me when it comes in they did not. When I was going to buy the car I was going to meet one person and got someone else that does not know anything about the car. Then I got a different person to help me. I had to call another deal to get my other remote 3 months later. I will never buy another car over there. More

The salesperson was very helpful, listened and understood what we were looking for, in both car and price range. Would recommend purchasing a vehicle here, we love our new Camry! what we were looking for, in both car and price range. Would recommend purchasing a vehicle here, we love our new Camry! More

I'm beyond furious with the absolute lack of quality and care at the San Bernardino Toyota dealership. I leased a brand new vehicle from them, and what I've gone through in the past six months is absolutely care at the San Bernardino Toyota dealership. I leased a brand new vehicle from them, and what I've gone through in the past six months is absolutely unacceptable. First Off! The tires they put on my car are garbage--a complete and total disgrace. Within three months, one tire split on the side. Then, just a month later, another tire developed a bubble on the sidewall. Fast forward to six months, and now a hole has blown out of the sidewall of a third tire while I was driving at a mere 10 miles per hour. I heard it pop. This isn't just frustrating; it's DANGEROUS!!! It Gets Worse! On the first repair, they lost my keys and the air valve cap. During my second tire repair, their employee completely destroyed one of my rims in not one but two places! He gouged the rim so badly that it's hard to believe anyone could be that careless. But what's worse? He didn't even have the decency to report the damage. Instead, he tried to give the car back to me, hoping I wouldn't notice. As if that wasn't enough, he stole my wheel lock and they lost the air valve cap AGAIN! To add insult to injury, when I called the so-called roadside assistance, it was completely useless--they can't even change a tire. Now I'm stranded in my car, at night, writing this review because I'm currently STRANDED!!!! All because this dealership couldn't be bothered to equip my vehicle with tires that weren't defective or hire staff that wouldn't destroy my property. I don't know if they're cutting corners or just don't care about their customers, but selling a new car with tires this bad is downright negligent! And the service department? Incompetent and untrustworthy. They would rather have me die in a tire blowout or get murdered on the side of the road in the most dangerous city in the entire state of California than put a decent set of tires on my vehicle! Stay far, far away from San Bernardino Toyota unless you want to be stuck with a brand new piece of junk that's more likely to leave you stranded than take you ANYWHERE, along with the added bonus of having your property DAMAGED, STOLEN, and LOST! More