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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.6
1,350 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,350 reviews

July 24, 2023

The guy that checked me in was very friendly and explained everything that was going to take place with my vehicle in detail. More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason land
Report | Print
Jul 28, 2023 -

Toyota of Rock Hill responded

We're glad to hear you enjoyed your visit.

July 24, 2023

They do not know their customers. Have vehicle 7 months brought in 3 times for various things. Vehicle still under previous owners name in their system. Don't know what customers are More

by lisajones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
hbode Admin
Report | Print
Aug 04, 2023 -

Toyota of Rock Hill responded

I apologize that the vehicle information has not been updated. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@toyotarockhill.com Curtis Smith General Manager

July 24, 2023

Took far too long to get a routine service. Had to hunt the service person to pay bill. More

by Smoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Sep 01, 2023 -

Toyota of Rock Hill responded

Thank you for informing me about your situation. Please know that we are looking into your concerns. Michael Reidy, the Service and Parts Director, will be reaching out soon to assist you. If there is anything I can do in the meantime please reach out to me. Curtis Smith General Manager curtissmith@toyotarockhill.com

July 23, 2023

They’re fast friendly and helpful. It even was cheaper than original estimate. Thank you. More

by wendy
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
Report | Print
Jul 28, 2023 -

Toyota of Rock Hill responded

Wendy, thank you for your kind words and this wonderful review!

July 21, 2023

Quality car service and excellent customer service. Key was my service advisor and he did a great job. I have been to the dealer before for parts and service and my experience thus far has been great. More

by vaso189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Key
Report | Print
Aug 02, 2023 -

Toyota of Rock Hill responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 21, 2023

Ray was awesome. Very professional and kept me informed of what needed to be done on my vehicle. He needs a raise. More

by dtjjgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
Jul 28, 2023 -

Toyota of Rock Hill responded

Thank you for your kind words for our staff, we appreciate it!

July 21, 2023

It is always giving you information on what your car need done. They don’t pressure you. Always pleasant . More

by Brendafurse101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Land
Report | Print
Aug 03, 2023 -

Toyota of Rock Hill responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Aug 03, 2023 -

Brendafurse101 responded

No they dont

July 21, 2023

They are very professional, and knowledgeable about your car. Also they check-in and out in the time frame they give you. More

by Dre Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Aug 02, 2023 -

Toyota of Rock Hill responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 20, 2023

Easy to schedule the service. Thorough servicing done and explained and the charge was good More

by dick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Jul 24, 2023 -

Toyota of Rock Hill responded

We appreciate your positive review about your recent experience with us!

July 20, 2023

Great service and very informative write up of what was performed on my vehicle. Friendly staff as well! More

by sjpolzien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Aug 01, 2023 -

Toyota of Rock Hill responded

Thank you for being our customer, we appreciate your kind words!

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