Toyota of Rock Hill
Rock Hill, SC
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Would not recommend this dealership to anyone that needs service. Over charged for service and will hold you hostage for you vehicle if you don't pay. Manager didn't seem to give two cents as he never app service. Over charged for service and will hold you hostage for you vehicle if you don't pay. Manager didn't seem to give two cents as he never approached me with my problem. Been there before and didn't think i was that bad until I started paying attention. Be Careful if you go this dealership. More
Ray is always wonderful to work with! He is very knowledgeable, professional, honest and helped answer all of my questions! I always have a great experience working with Ray and with Toyo He is very knowledgeable, professional, honest and helped answer all of my questions! I always have a great experience working with Ray and with Toyota of Rock Hill! I would recommend anyone to work with Ray and to have their car serviced at Toyota of Rock Hill! Thank you so much for all of your help as always! More
I made the mistake to by a car at the end of the year. It was obvious to me that all the sales force was interested in selling the cars. Out of the 2 hours I spend at the dealer I saw the salesman maybe 1 It was obvious to me that all the sales force was interested in selling the cars. Out of the 2 hours I spend at the dealer I saw the salesman maybe 15 min. The rest of the time he was gone More
I’m bring my car coming for the oils change,Ray is outstanding service,he start my service right away,take only 15 min. Thank you for everything outstanding service,he start my service right away,take only 15 min. Thank you for everything More
Excellent, skilled, professional service! ! Exceptionally friendly staff!! (Shout out to my friend and service advisor David Bowles - he’s the best!) I have been using this dealership to servi ! Exceptionally friendly staff!! (Shout out to my friend and service advisor David Bowles - he’s the best!) I have been using this dealership to service my car for over 20 years and have ALWAYS been very pleased. The service advisors clearly explain what needs to be done in easy to understand language. I am never “talked down” to because I’m a woman (as has unfortunately been my experience at other car care facilities in the past). They are respectful of my time and are very accommodating. The waiting area is comfortable and clean with many amenities including an extensive vending station with food, drinks etc. There are seating areas inside and out as well as a play area for kids. The check in and check out process is fast and efficient. Updates on how the work is going are communicated in a timely manner via text or call. The work performed has always been outstanding. It’s very clear attention to the details of creating a positive experience for the customer is a priority at this dealership. I always leave feeling genuinely cared for and with a smile on my face. And with a car that’s running like a top! Thanks guys! You’re doing an outstanding job! More



