Toyota of Rock Hill

Great car buying experience I don't like going to dealerships to buy a car, but Tom Funderburk made the experience a pleasant one. He beat the competitors price, but did not pre I don't like going to dealerships to buy a car, but Tom Funderburk made the experience a pleasant one. He beat the competitors price, but did not pressure me to buy. I went home and thought about it and called the next day to agree to the deal. He also got me a great deal on a badge black out kit that beat an online price I had found. Everyone was friendly that I came in contact at the dealership. Thanks Tom for making the buying process an enjoyable one. More

Horrible Service My car had to be towed the nearest dealership which was Toyota of Rock Hill. Upon arriving it initially took 10-15 minutes for someone to greet/help u My car had to be towed the nearest dealership which was Toyota of Rock Hill. Upon arriving it initially took 10-15 minutes for someone to greet/help us. The car was scheduled for service at 8:15AM on Saturday 6/4/16 by David. He said that the car would not be finished until Monday. I was a little frustrated because I lived an hour away and had to return to work on Monday. Nonetheless, we made it work. I send my fiancé and his brother to pick up the vehicle on Monday 6/6/16. They get there and the car had not even began getting work done. Mind you we live in Columbia, SC. We wasted gas, missed work and only got a "we did the best we could". The LEAST they could have done was called to say it wasn't going to be ready at the time they predicted. I called corporate on 6/7/2016 and was assured that would receive a call from the Customer Relations manager from Rock Hill....here it is over a week later and they STILL have no consideration for my time. I will only take my vehicle to Dick Dyer Toyota... Rock Hill service center is extremely inconsiderate. More

Toyota of Rock Hill The Truck color we wanted was not in stock; however, Tom did everything he could to get the Blazing Blue Pearl Toyota Tacoma 2016 available for us! Th The Truck color we wanted was not in stock; however, Tom did everything he could to get the Blazing Blue Pearl Toyota Tacoma 2016 available for us! Thank you for the great service Tom!!! More

Service Customer service of toyota rockhill device department was really bad I don't recommend to get service for new cars or old ones. Dont waste your time b Customer service of toyota rockhill device department was really bad I don't recommend to get service for new cars or old ones. Dont waste your time by going to this service station More

Awesome Service I enjoyed buying my Camry from Frank Billardello. He was very helpful and answered all of my questions. Frank provided me with great customer service I enjoyed buying my Camry from Frank Billardello. He was very helpful and answered all of my questions. Frank provided me with great customer service before, during, and after the sale. He made sure I got what I needed to make the deal work! Thanks Frank and the staff at Toyota of Rock Hill. More

Above and beyond Where do I start. I went through a negative experience at another dealership and with the assistance and support of Tom Funderburk I was able to find Where do I start. I went through a negative experience at another dealership and with the assistance and support of Tom Funderburk I was able to find what I wanted and at a good deal. It's a business and always will be at some level but the customer experience has to be supportive and willing to adapt to the needs of the individual. I consider myself a bit high maintenance but he handled my endless questions and concerns with patience and professionalism. Tom made the experience a customer relationship and that's a lost art. A+ plus experience. More

Smooth Sailing Todd McIntire -met me at the door and it was all a breeze from that point. We found the car I liked and drove it without any hassle. (I went to one Todd McIntire -met me at the door and it was all a breeze from that point. We found the car I liked and drove it without any hassle. (I went to one place where they could not find the keys) The Rock Hill dealership was nice and clean, with lots of friendly people. Todd offered me a soda while he filled out paperwork, and started the process. I could not believe the price, way better than I expected and without a lot of back & forth. I signed a few pieces of paper and before I knew it I was hitting the road with a new car! But not before Todd helped me set up my phone with the bluetooth feature. He even checked back with me after a couple of days, to make sure I was happy. Todd McIntire is a great sales person, I wish more could be like him. THANK YOU! More

Just bought a Taco I had a good experience here. I got free coffee. Ordering what I wanted was a breeze, it took awhile for it to come in but I got what I wanted. It was I had a good experience here. I got free coffee. Ordering what I wanted was a breeze, it took awhile for it to come in but I got what I wanted. It was worth the wait. Tom Funderburk is a cool dude. He is well informed and taught me a lot about my vehicle. It was like having another father figure around. I recommend asking for him you go there. More

Deal with anyone there but Todd Never dealt with anyone so unprofessional. Stay away. Felt like my visit was a joke to him. I bought a car an hour later. Stay away from Toyota of Roc Never dealt with anyone so unprofessional. Stay away. Felt like my visit was a joke to him. I bought a car an hour later. Stay away from Toyota of Rock Hill and Todd. More

Tim Fox is a perfect example of how all customer service workers should be...pleasant, straight forward, on time and looks out for your best interest. He has is a perfect example of how all customer service workers should be...pleasant, straight forward, on time and looks out for your best interest. He has restored my faith in this dealership (once Holly Hinson left it wasn't the same) and I look forward to my next visit :) More