Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.6
1,350 Reviews
Call Dealership (803) 328-2886
View Awards

640 Galleria Blvd

Rock Hill, SC

29730

Directions

By Type

Showing 1,350 reviews

September 13, 2023

Bought a car from them. The car broke down two weeks later. Gave us the runaround spent over $1000 and they would not pay us all the money back. Gave us the runaround,,,fina More

by Unsatisfied
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
hbode Admin
Report | Print
Sep 14, 2023 -

Toyota of Rock Hill responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 19, 2023 -

Toyota of Rock Hill responded

I apologize that you experienced the issues you've faced with your car purchase. It's important to me that we address these concerns and make things right. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@toyotarockhill.com. Curtis Smith General Manager curtissmith@toyotarockhill.com

September 11, 2023

Always easy to get appointments. Very friendly staff. Always willing to answer any questions I may have. More

by Ehopp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Ramey
Report | Print
Sep 19, 2023 -

Toyota of Rock Hill responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 08, 2023

Great service with very friendly and knowledgeable customer service reps. Highly recommended this dealership for their professional workers. More

by bcbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Sep 19, 2023 -

Toyota of Rock Hill responded

Thank you for your glowing recommendation! We're delighted to hear that you received great service from our friendly and knowledgeable customer service representatives. Providing professional and top-notch service is a hallmark of our dealership, and it's wonderful to know that our team members met your expectations. Your satisfaction and trust are greatly appreciated. Thank you for choosing our dealership!

September 08, 2023

Me encanto la asistencia del Agente Mike Reyes Muy amable y sobre todo ayudando a las personas Latinas! Muy agradecida.. personas como Mike son las que harían de este mundo un lugar mejor! Dios te More

by Vanevane3105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Reyes
Report | Print
Sep 24, 2023 -

Toyota of Rock Hill responded

Estamos encantados de que Mike le haya brindado una experiencia de servicio excepcional. ¡Nuestro objetivo final es su satisfacción! ¡Esperamos que vuelva a hacer negocios con nosotros!

September 07, 2023

New service employee had problems checking in and the impression she didn’t know what she was doing. Had to find someone else to check me out when I noticed my car was ready and waiting. More

by Silercity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Emmerling
Report | Print
Sep 24, 2023 -

Toyota of Rock Hill responded

We apologize for the inconvenience you experienced during your recent visit due to the new service employee's difficulties with the check-in process. Your time and satisfaction are important to us, and we're sorry for any frustration this may have caused. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 06, 2023

two and half hour oil change and tire rotation not very good!!!!!! Will not be back and will not recomend!!!!!! More

by danielgainer12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
hbode Admin
Report | Print
Sep 07, 2023 -

Toyota of Rock Hill responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

September 04, 2023

I always work with Fox, and you really can’t do any better than him! He’s quick, honest, transparent - what more counted you ask for from an advisor? We love this place! More

by jlynnro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox, hbode Admin
Report | Print
Sep 10, 2023 -

Toyota of Rock Hill responded

We're happy you found our staff to be so supportive during your experience here at Toyota of Rock Hill.

September 03, 2023

Outstanding customer service from Boris Martinez found my need and smooth process during my adquisición of new car for my son. More

by Angela Reynolds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boris Martinez, hbode Admin
Report | Print
Sep 06, 2023 -

Toyota of Rock Hill responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 02, 2023

I was very please with the service provided. They were very detail oriented. I left a very satisfied customer. More

by Bmackenzie1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Abrams
Report | Print
Sep 06, 2023 -

Toyota of Rock Hill responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 01, 2023

I was kept up to date by texts and a video during my wait. I had a scuff mark on the driver side door handle that the service tech had removed. Thanks ! More

by jillmchugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Abrams, hbode Admin
Report | Print
Sep 07, 2023 -

Toyota of Rock Hill responded

We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know that our service staff exceeded your expectations. We look forward to the opportunity to serve you again!

1
...
92
93
94
...
135