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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.6
1,475 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,475 reviews

January 23, 2024

I appreciate the professional support provided by all of the team members. Friendly staff always. More

by c751b352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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Jan 25, 2024 -

Toyota of Rock Hill responded

We're pleased to hear that you appreciate the professional support from our team members and that you find our staff friendly. We value your satisfaction and look forward to providing you with excellent service in the future!

January 23, 2024

I was early for my appointment by 1 day and Ray was able to squeeze me in and the service he provided was great. More

by PSU-nc-78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Mock
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Jan 25, 2024 -

Toyota of Rock Hill responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 23, 2024

Keith was great. Recommended all the services I needed to keep my car maintained. Happy with the customer service. More

by donyaparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kronos Fawzy
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Jan 25, 2024 -

Toyota of Rock Hill responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 23, 2024

Service Technician (Tim Fox) was very busy and kept me informed. Service was done promptly and other employees were very helpful and friendly. Service was completed quicker than estimated. More

by Campbell.larry2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Report | Print
Jan 25, 2024 -

Toyota of Rock Hill responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 22, 2024

The service department is great. I quite enjoy the drive up drop off. Tim, my service advisor, was great. I only needed a recall fixed on my airbag and was told they would also do a More

by simi_e2000
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Abrams
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Jan 30, 2024 -

Toyota of Rock Hill responded

Thank you for your feedback about not being notified because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Michael Reidy Service Director m.reidy@toyotarockhill.com

January 20, 2024

Service was professional, friendly, and timely. Explains the issues and answered my questions as well as provided recommendations. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Report | Print
Jan 23, 2024 -

Toyota of Rock Hill responded

Thank you for the kind words Mike! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 18, 2024

Tim was honest and helpful. Did a diagnostic and was able to see what I needed to get done. More

by dfrestucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Evan’s
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Jan 24, 2024 -

Toyota of Rock Hill responded

We're glad to hear that Tim was honest and helpful during the diagnostic process. It's important to us that our customers receive clear and transparent information about their vehicle's needs. Thank you for choosing us, and we appreciate your positive feedback. We look forward to serving you again in the future!

January 18, 2024

Great nice nice nice nice nice nice nice nice nice nice great great great great More

by williamsbre1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jan 23, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 18, 2024

Great service and attention. Everybody so friendly will come again. Don’t have any other words More

by lwright0804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Evans
Report | Print
Jan 23, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 17, 2024

Rick Hill Toyota has always been a good dealership to buy and service our Toyotas More

by TTowngal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Land
Report | Print
Jan 19, 2024 -

Toyota of Rock Hill responded

It's wonderful to hear that Toyota of Rock Hill has consistently been a good dealership for both buying and servicing your Toyotas. Safe travels and continued satisfaction with your Toyotas.

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