Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.7
1,478 Reviews
Call Dealership (803) 328-2886
View Awards

640 Galleria Blvd

Rock Hill, SC

29730

Directions

By Type

Showing 1,478 reviews

February 08, 2024

I've been having my cars serviced at Rock Hill Toyota for years. The service has been exemplary and the service techs are excellent. I highly recommend this dealership to anyone looking for professional advi More

by Rpoll126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Report | Print
Feb 10, 2024 -

Toyota of Rock Hill responded

Thank you for your loyalty and positive feedback! We're delighted to hear that you have been receiving exemplary service at Toyota of Rock Hill for years. It's great to know that our service techs have been excellent in providing professional advice and guidance for your vehicles. We appreciate your recommendation to others. We value your business and look forward to continuing to serve you.

February 08, 2024

Ian was great & very informative. I also liked that they cleaned my windshield and looked over my car thoroughly. More

by billiegail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Feb 10, 2024 -

Toyota of Rock Hill responded

It's great to hear that Ian provided you with excellent service and valuable information. The attention to detail, such as cleaning your windshield and thoroughly inspecting your car, adds an extra touch to the overall experience. Safe travels!

February 08, 2024

Ginny was new but did a great job. Whatever she was unsure of she made every effort to get the right answer quickly. The whole organization was friendly and helpful. More

by rfcordes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginny
Report | Print
Feb 10, 2024 -

Toyota of Rock Hill responded

It's great to hear that Ginny did a fantastic job, especially considering that she's new. Efforts to provide the right answers promptly and a friendly, helpful atmosphere from the entire organization are commendable. Safe travels!

February 07, 2024

I was checked in on time and the review was fast and courteous. The complete service was done in under one hour. I intend to call on them for all my automotive needs. More

by Norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Feb 10, 2024 -

Toyota of Rock Hill responded

We're thrilled to hear that you had a positive experience with a timely check-in, fast and courteous service, and the completion of the entire service in under an hour. It's great to know that you plan to rely on them for all your automotive needs. Thank you for choosing our services, and we look forward to serving you again in the future!

February 07, 2024

Great service this trip, quick in and out oil change. No additional inspection to vehicle as I requested! More

by richd
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jason Land, hbode Admin
Report | Print
Feb 10, 2024 -

Toyota of Rock Hill responded

We're pleased to hear that you had a great service experience with a quick in-and-out oil change. We appreciate you letting us know your preferences, and we're happy we could accommodate your request for no additional vehicle inspection. Thank you for choosing our services, and we look forward to serving you again in the future!

February 07, 2024

A very friendly and professional staff. Went for oil change and had several recalls that I wasn’t aware of. The staff was really helpful. I would recommend Rock Hill Toyota. More

by Jbcollins2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Abrams, hbode Admin
Report | Print
Feb 10, 2024 -

Toyota of Rock Hill responded

We're pleased to hear that you encountered a very friendly and professional staff at Toyota of Rock Hill. It's great that we were helpful in addressing not only your oil change but also several recalls that you weren't aware of. Thank you for recommending us. We appreciate your business and look forward to serving you again in the future!

February 07, 2024

The salesman we worked with was not pushy, very kind. The selection they had of what we were looking for was good. More

by vjbailey52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Medina
Report | Print
Feb 10, 2024 -

Toyota of Rock Hill responded

It's wonderful to hear that your experience with the salesman was positive and that you appreciated the non-pushy and kind approach. Having a good selection of what you were looking for adds to the overall satisfaction. Thank you for choosing us, and we hope you enjoy your purchase!

February 07, 2024

Paid 11k for a car that looked in good shape. . less than 1 week later I need to replace oil cooler 1k to fix.. will never buy from again will tell everyone not to buy from them More

by mmknes2020
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
David Hart, Kelsey Cash, Charles Carson, Paul Anderson, Tim Abrams, Tom Cook, Willie Brooks, Tucker Campion, Laura Driscoll, hbode Admin
Report | Print
Feb 09, 2024 -

Toyota of Rock Hill responded

Thank you for your feedback about this inconvenience you experienced after purchasing a vehicle from us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Dan Hinic, General Manager dhinic@toyotarockhill.com

February 07, 2024

The service writer was professional,timely,courteous and provided everything step by step as needed More

by Miss B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Hawkins
Report | Print
Feb 09, 2024 -

Toyota of Rock Hill responded

We're pleased to hear about your positive experience with our service writer. Professionalism, timeliness, and courtesy are important aspects of our service, and it's great to know that everything was provided step by step as needed. Thank you for choosing our services!

February 07, 2024

Great Service! Ginny walked me through recommended services and thoroughly explained any questions I had. More

by angeladrinkard16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginny
Report | Print
Feb 09, 2024 -

Toyota of Rock Hill responded

We're delighted to hear that you had a great service experience with Ginny! It's wonderful that she walked you through the recommended services and took the time to explain any questions you had. Thank you for choosing our services, and we look forward to serving you again in the future!

1
...
86
87
88
...
148