Toyota of Rock Hill
Rock Hill, SC
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Tim from Toyota RH was absolutely amazing to work with from start to finish! We called day of for an oil change, new tires and an alignment. It was a busy day and he squeezed us in. He set expectations up from start to finish! We called day of for an oil change, new tires and an alignment. It was a busy day and he squeezed us in. He set expectations up front for costs which was reasonable. Tim was very personable and made us feel like not just another customer. He even personally brought my car through the service car wash minutes before they closed for the day. I will regularly request to work with him from now and would recommend him to anyone. More
Toyota Rock Hill was a nice place to buy a used vehicle. Felix, our sales consultant, was great. From the test drive, to the business paperwork, everyone was very friendly and helpful. It helps that Toyot Felix, our sales consultant, was great. From the test drive, to the business paperwork, everyone was very friendly and helpful. It helps that Toyota's are a fantastic product and easy to sell! More
The dealership got my vehicle seen in a timely manner. Hope I can get the same individuals to help me next time. Service was great! Hope I can get the same individuals to help me next time. Service was great! More
I came here a to leave my review, but surprised to see many customer had a similar bad experience with this dealership. Here is my story. The service team successfully scammed me on my 2002 Toyota Camr many customer had a similar bad experience with this dealership. Here is my story. The service team successfully scammed me on my 2002 Toyota Camry. I waited at the service center for more than 3 hours on a working day and they charged me $160 for inspecting why my front passenger side door window is not working, but in-fact they never opened the door panel. They just told me the window motor is broken and will cost $800 more to order the part and fix it. I took it to another service center and they told me the problem is not with the window regulator at all. I tried to reach out to the service manager via phone and email, but no response. I will never visit this service center again and also suggest my friends and community to avoid getting scammed here. Absolute waste of money and time. More