Toyota of Rock Hill

Great! awesome great people and pleasure to work with 🎈👏 .Fox was awesome 👏 I am a big fan of this place. awesome great people and pleasure to work with 🎈👏 .Fox was awesome 👏 I am a big fan of this place. More

Service experience was absolutely fantastic from start to finish! Very happy with the professionalism and work done. finish! Very happy with the professionalism and work done. More

Ms. B and her did a fantastic job taking care of my beloved 4Runner. Despite arriving an hour early they were able to get me taken care of and get me on my way. Thanks for your great service. beloved 4Runner. Despite arriving an hour early they were able to get me taken care of and get me on my way. Thanks for your great service. More

The service department at this dealership is always great. They are professional, practical, communicative. They go above and beyond. The waiting area is clean and of sufficient size to accommodate eve great. They are professional, practical, communicative. They go above and beyond. The waiting area is clean and of sufficient size to accommodate everyone that is waiting for service to be completed. It’s easy and relatively quick to bring my car here for service. More

Great Customer Service. Free coffee also. I have bought my last three cars there. Love my Toyota. Free coffee also. I have bought my last three cars there. Love my Toyota. More

The service department is great! Tim was helpful and friendly, plus the wait time was less than what was estimated. Tim was helpful and friendly, plus the wait time was less than what was estimated. More

Tim Evans is always very kind and a pleasure to work with. He takes time to explain everything to you. I always choose him to help me with my car service needs. with. He takes time to explain everything to you. I always choose him to help me with my car service needs. More

Friendly competent professional. What more can you say!! Maybe I should say that again. .Ditto!! What more can you say!! Maybe I should say that again. .Ditto!! More

They are amazing. They were kind, they were quick, and they made sure I was taken care of. They were kind, they were quick, and they made sure I was taken care of. More

I wish I could say that I’ve had nothing but great experiences here since my first visit last year in March. However it’s gone downhill. The last few oil changes we have gotten have been extremely lon experiences here since my first visit last year in March. However it’s gone downhill. The last few oil changes we have gotten have been extremely long — as in very lengthy wait times. One of them I waited over two hours?! Absurd. An oil change, especially when scheduled, should never take that long. Additionally, just today, we went to bring our car in for its oil change and it took an hour and a half. The length of time it takes when we have an appointment is absolutely ridiculous. Not to mention no one came to notify us that the car was ready. Very frustrating. (This also happened the previous time I brought it in for an oil change.) The person we requested when we booked online (Tim, that checked us in) not only left/was on break or something when the car was done — but the person covering him knew nothing about the discount we had for the oil change (it was used when the appt was booked and in the confirmation email) and made my husband have to have me retrieve it to show proof. The least that could have been done before Tim left for the day or his break, is to brief whoever is taking over so they know how to approach checkout. Very disappointing overall and we most likely won’t be coming back if this continues regularly as it has. More