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Toyota of Rock Hill

Rock Hill, SC

4.6
1,349 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,349 reviews

December 02, 2023

Great service great people low prices wait time was less than promised. Definitely go back More

by matthew.kunze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 05, 2023 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

A little communication problem occurred. When I got the estimate for the brake repair I called the service center and asked to speak to Jason. I had already dropped the car off at the deale More

by Mlrneely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Dec 21, 2023 -

Toyota of Rock Hill responded

Thank you for informing me about your unsatisfactory service. Please know that we are looking into your concerns, I will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Curtis Smith General Manager curtissmith@toyotarockhill.com 803-325-9210

December 02, 2023

Excellent sales person , Farah, excellent service. Very pleased with both the vehicle and the overall experience. Would buy from again!! More

by kascott1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Dec 06, 2023 -

Toyota of Rock Hill responded

Congratulations on your new vehicle! We are thrilled that Farah provided you with an excellent sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 30, 2023

I made an appointment to change the oil and they did not even to that. The customer service reps in the service department are rude and do not seem to care at all about the customers. There were others wait More

by mfant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Bowles
Nov 30, 2023 -

Toyota of Rock Hill responded

I apologize that you had a negative service visit experience. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@toyotarockhill.com. Curtis Smith, General Manager

November 30, 2023

Fast and easy and friendly . .I’m here on a road trip from Texas for my last Toyota care visit More

by Highlife30Cameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Dec 01, 2023 -

Toyota of Rock Hill responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

November 30, 2023

Very smooth process to get my truck in and out quickly. Everything was completed and back on the road again. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Dec 01, 2023 -

Toyota of Rock Hill responded

Our top priority is to ensure your satisfaction and we are pleased to hear that our Toyota of Rock Hill service team went beyond your expectations and were able to get you back on the road the same day!

November 29, 2023

Very professional and friendly service department. I always wait in the waiting area and it’s never an extremely long wait at all! Great service and great discounts More

by Mmartinez714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy in the service department
Dec 01, 2023 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

David Bowles is really good as asst service manager. Very helpful and honest. Great employee More

by Jmgogden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Dec 01, 2023 -

Toyota of Rock Hill responded

It's fantastic to hear that you had a great experience and that David provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

Mr. Fox was very professional and courteous. He took the time and explained my car repairs. Felix, my salesman is very nice. More

by Itsaitalianice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Fox
Nov 30, 2023 -

Toyota of Rock Hill responded

It's fantastic to hear that you had a great experience and that Mr. Fox and Felix provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

Good prices, less fuss than some places. Our Salesman was helpful and low pressure. Still seemed like a lot of paperwork and a 4 hr process, but maybe that's because we've gotten used to b More

by tyler2m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix
Nov 30, 2023 -

Toyota of Rock Hill responded

Congratulations on your new vehicle! We are thrilled to have provided you with a good sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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