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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.7
1,478 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,478 reviews

April 05, 2024

The service people are efficient and kind, and provide updates or options throughout the service call. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
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Apr 09, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 05, 2024

I really like how they give video of diagnostic reader. Very professional, fast, and friendly! Cost is to be expected but reasonable. More

by byler.matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Apr 10, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 05, 2024

This dealership treats the customers in a very special way, so they feel known by their first name and important. I enjoy always going back to the same service person that takes excellent care of me., Tim More

by ruthroldan
Recommend Dealer
Yes
Employees Worked With
Kelsey Cash, hbode Admin
Report | Print
Apr 10, 2024 -

Toyota of Rock Hill responded

We're delighted to hear that you feel valued and known by our dealership! Providing personalized service and building strong relationships with our customers is a top priority for us. We're glad that Tim has been taking excellent care of you, and we look forward to continuing to provide exceptional service whenever you visit. Thank you for your loyalty and trust in us!

April 05, 2024

Service department does a great job! Jason handled my Four Runner and I have no complaints. I have been here several times. Both the customer service team that welcome you to your ser More

by Michellehayes2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 10, 2024 -

Toyota of Rock Hill responded

It's great to hear that you had a positive experience with our service department, especially with Jason handling your 4Runner! Providing professional and friendly service is important to us, from the customer service team to our service technicians. Thank you for choosing us for your automotive needs!

April 04, 2024

Everyone there was very pleasant and professional. The dealership was very clean and the people went out of their way to make sure people knew and understood what was going on. More

by pebblesfamily62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaron Jacobs
Report | Print
Apr 09, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a pleasant and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 04, 2024

Great service, no waiting time, they honor your appointment. The establishment well organized, clean and they caterer to their customers. Great customer service! More

by Peggy Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Apr 06, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 04, 2024

Toyota of Rock Hill provides excellent service to my vehicle. Service Advisor Tim Evans is always reliable, honest, communicates with me regarding my service and what’s needed, and keeps me posted on t More

by ToyotaFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Evans
Report | Print
Apr 10, 2024 -

Toyota of Rock Hill responded

It's fantastic to hear about your positive experience at Toyota of Rock Hill, especially with Service Advisor Tim! Providing excellent service, honesty, and clear communication are priorities for us, and we're glad Tim has been able to meet and exceed your expectations. Thank you for your loyalty as a customer. Drive safely!

April 04, 2024

Extremely long wait time for scheduled appointment. Over 2 hours for a scheduled tire rotation and balance. Arrived 5 minutes early and after 2 hours had to go ask how much longer and was told at least More

by Rcmcateer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
hbode Admin
Report | Print
Apr 06, 2024 -

Toyota of Rock Hill responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 03, 2024

The people in service was very nice and pleasant. Everyone was helpful and knew what I needed. More

by Steve1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Apr 04, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 03, 2024

Toyota always takes great care of me and addresses my concerns quickly! I feel confident they'll fix the issue the first time. More

by Valerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Apr 05, 2024 -

Toyota of Rock Hill responded

That's wonderful to hear! Toyota is committed to providing excellent service and ensuring that your concerns are addressed promptly. We're glad you have confidence in our team to fix the issue right the first time. If there's anything else you need or if you have any more concerns in the future, please let us know. We're here to help!

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