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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.6
1,135 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,135 reviews

July 29, 2023

They never disappoint with their speedy courteous service and outstanding value for the money. A+ More

by Dcpacheco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
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Aug 02, 2023 -

Toyota of Rock Hill responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

July 28, 2023

Maurice Laws very helpful. Like the location. Close to home and shopping locations in rock hill More

by Lmorrisfam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Abrams
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Aug 02, 2023 -

Toyota of Rock Hill responded

Thank you for your kind words for our staff, we appreciate it!

July 28, 2023

Tim Evans worked with us to get our 4 Runner back onto the road. Great service More

by Dcarnskerec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Evans
Report | Print
Jul 30, 2023 -

Toyota of Rock Hill responded

We are glad we could help!

July 26, 2023

Staff is efficient and speedy. good communication by mobile devices Be aware that they want to upsell service that might not be necessary for your safety or maintenance of your car More

by Jomalle
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
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July 25, 2023

Great Customer Service. Keith is a very good Service Advisor. Prompt service when I arrived. Car was ready on time. More

by Len
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Jul 28, 2023 -

Toyota of Rock Hill responded

Len, we are glad we could help!

July 24, 2023

They do not know their customers. Have vehicle 7 months brought in 3 times for various things. Vehicle still under previous owners name in their system. Don't know what customers are More

by lisajones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
hbode Admin
Report | Print
Aug 04, 2023 -

Toyota of Rock Hill responded

I apologize that the vehicle information has not been updated. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@toyotarockhill.com Curtis Smith General Manager

July 24, 2023

Took far too long to get a routine service. Had to hunt the service person to pay bill. More

by Smoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Sep 01, 2023 -

Toyota of Rock Hill responded

Thank you for informing me about your situation. Please know that we are looking into your concerns. Michael Reidy, the Service and Parts Director, will be reaching out soon to assist you. If there is anything I can do in the meantime please reach out to me. Curtis Smith General Manager curtissmith@toyotarockhill.com

July 24, 2023

The guy that checked me in was very friendly and explained everything that was going to take place with my vehicle in detail. More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason land
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Jul 28, 2023 -

Toyota of Rock Hill responded

We're glad to hear you enjoyed your visit.

July 23, 2023

They’re fast friendly and helpful. It even was cheaper than original estimate. Thank you. More

by wendy
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
Report | Print
Jul 28, 2023 -

Toyota of Rock Hill responded

Wendy, thank you for your kind words and this wonderful review!

July 21, 2023

Quality car service and excellent customer service. Key was my service advisor and he did a great job. I have been to the dealer before for parts and service and my experience thus far has been great. More

by vaso189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Key
Report | Print
Aug 02, 2023 -

Toyota of Rock Hill responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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