Toyota of Rock Hill

Great Service! Ginny walked me through recommended services and thoroughly explained any questions I had. Ginny walked me through recommended services and thoroughly explained any questions I had. More

I was checked in on time and the review was fast and courteous. The complete service was done in under one hour. I intend to call on them for all my automotive needs. courteous. The complete service was done in under one hour. I intend to call on them for all my automotive needs. More

Great service this trip, quick in and out oil change. No additional inspection to vehicle as I requested! No additional inspection to vehicle as I requested! More

A very friendly and professional staff. Went for oil change and had several recalls that I wasn’t aware of. The staff was really helpful. I would recommend Rock Hill Toyota. Went for oil change and had several recalls that I wasn’t aware of. The staff was really helpful. I would recommend Rock Hill Toyota. More

The salesman we worked with was not pushy, very kind. The selection they had of what we were looking for was good. The selection they had of what we were looking for was good. More

Paid 11k for a car that looked in good shape. . less than 1 week later I need to replace oil cooler 1k to fix.. will never buy from again will tell everyone not to buy from them . less than 1 week later I need to replace oil cooler 1k to fix.. will never buy from again will tell everyone not to buy from them More

They are customer oriented. Very timely customer service and friendly . Always anticipate customer needs and expectations Very timely customer service and friendly . Always anticipate customer needs and expectations More

I always have a good experience here! I usually ask for Jason who is great but this time I ended up with Ray…. who was also very professional, friendly, and helpful. He suggested some hel I usually ask for Jason who is great but this time I ended up with Ray…. who was also very professional, friendly, and helpful. He suggested some helpful things but didn’t pressure me to use those services. More

Appointment was easy to make on line, i arrived at the appointed time, car was taken back and completed within the appointed time. appointed time, car was taken back and completed within the appointed time. More

Purchased a used vehicle with the promise of a hitch installation. The dealership contacted my when they were ready for the installation of the hitch. After receiving the vehicle back I noticed one side installation. The dealership contacted my when they were ready for the installation of the hitch. After receiving the vehicle back I noticed one side of the heat shields for the muffler was hanging below the bumper with multiple fasteners left loose and a few missing. I tightened what fasteners I could and brought it to the dealership to address the misalignment and missing bolts where I spoke to Stewart from the sales team who agreed that it was an issue and we would address it after the weekend. The following Monday my wife took it back by and they looked at it and told her it was fixed but when I got home I saw the exact situation and none of it had been addressed or changed. Now it is one week since my last contact with Stewart who told me he would call me back about the resolution and with the apparent fact that he is not concerned with the customer after closing the deal I am on my way to a reputable dealership to pick up and pay for the repair of my vehicle caused by Toyota of Rock Hill. Save yourself the disappointment and avoid this dealership if you are looking for a dealer group that will support you from the sale to aftercare. More