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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.6
1,331 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,331 reviews

January 22, 2024

The service department is great. I quite enjoy the drive up drop off. Tim, my service advisor, was great. I only needed a recall fixed on my airbag and was told they would also do a More

by simi_e2000
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Abrams
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Jan 30, 2024 -

Toyota of Rock Hill responded

Thank you for your feedback about not being notified because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Michael Reidy Service Director m.reidy@toyotarockhill.com

January 20, 2024

Service was professional, friendly, and timely. Explains the issues and answered my questions as well as provided recommendations. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
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Jan 23, 2024 -

Toyota of Rock Hill responded

Thank you for the kind words Mike! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 18, 2024

Tim was honest and helpful. Did a diagnostic and was able to see what I needed to get done. More

by dfrestucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Evan’s
Report | Print
Jan 24, 2024 -

Toyota of Rock Hill responded

We're glad to hear that Tim was honest and helpful during the diagnostic process. It's important to us that our customers receive clear and transparent information about their vehicle's needs. Thank you for choosing us, and we appreciate your positive feedback. We look forward to serving you again in the future!

January 18, 2024

Great nice nice nice nice nice nice nice nice nice nice great great great great More

by williamsbre1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jan 23, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 18, 2024

Great service and attention. Everybody so friendly will come again. Don’t have any other words More

by lwright0804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Evans
Report | Print
Jan 23, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 17, 2024

Rick Hill Toyota has always been a good dealership to buy and service our Toyotas More

by TTowngal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Land
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Jan 19, 2024 -

Toyota of Rock Hill responded

It's wonderful to hear that Toyota of Rock Hill has consistently been a good dealership for both buying and servicing your Toyotas. Safe travels and continued satisfaction with your Toyotas.

January 16, 2024

Your dealership did a nice job repairing my truck. Your service tech (Ion) wes very understanding and prompt in getting the job coordinated and done. Thank you! Phil Stocker More

by Phillipstocker102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Jan 19, 2024 -

Toyota of Rock Hill responded

We are glad to hear that we did a nice job repairing your truck, and that Ion, the service tech, was understanding and prompt in coordinating and completing the job. Thank you for sharing your positive feedback. Safe travels with your well-repaired truck!

January 14, 2024

I had a great experience at this dealership. They were honest and had great communication through the repair process. I thought the service writer Ian did a super job! More

by lesliejslater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Jan 17, 2024 -

Toyota of Rock Hill responded

It's fantastic to hear that you had a great experience and that Ian provided super assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 12, 2024

Friendly employees and great service. Very professional and they try very hard to meet your needs. More

by Gerald White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny McCormick
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Jan 16, 2024 -

Toyota of Rock Hill responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

January 11, 2024

Great service at this dealership never had a problem always feels like home when I come in for service. More

by traviswright88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Jan 13, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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